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Digital Last-Mile Platform Market Gains Momentum as Route Optimization and Real-Time Tracking Solutions Enhance Customer Experience

04-29-2025 07:41 AM CET | IT, New Media & Software

Press release from: Insightace Analytic Pvt Ltd.

Digital Last-mile Platform Market

Digital Last-mile Platform Market

InsightAce Analytic Pvt. Ltd. announces the release of a market assessment report on the "Global Digital Last-Mile Platform Market- (By Component (Software / Platform and Services), By Deployment (Cloud and On-premise), By Application (Route Optimization, Tracking, Customer Communication, Analytics & Reporting,), By End User (Logistics, Retail & E-commerce, Healthcare, Food & Beverage)) Trends, Industry Competition Analysis, Revenue and Forecast To 2031."

According to the latest research by InsightAce Analytic, the Global Digital Last-Mile Platform Market is valued at US$ 7.08 Bn in 2023, and it is expected to reach US$ 19.87 Bn by 2031, with a CAGR of 13.9% during the forecast period of 2024-2031.

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The digital last-mile platform market is experiencing significant expansion and transformation. The rapid growth of e-commerce and online retail has substantially increased the demand for efficient and seamless last-mile delivery services. Digital last-mile platforms have emerged as critical solutions to optimize and streamline delivery operations, enhancing the overall consumer experience through timely and convenient service. These platforms leverage advanced technologies such as GPS tracking, real-time analytics, and route optimization algorithms to maximize delivery efficiency. Customers benefit from features including real-time package tracking, automated notifications, and the ability to provide feedback to further improve the service. The market is highly competitive, with numerous players-including traditional logistics companies, major e-commerce corporations, and innovative startups-striving to differentiate themselves through unique offerings and superior customer service.

A major driver of market growth is the widespread adoption of smartphones and enhanced internet connectivity, enabling consumers to easily interact with digital delivery platforms. Additionally, growing concerns around sustainability and environmental impact are encouraging the development of digital last-mile solutions that prioritize route optimization, reduce fuel consumption, and minimize carbon emissions. Despite its growth potential, the market faces several challenges, including intense competition, complex logistics management, and the critical need to ensure data security and privacy. Addressing these challenges will be essential to sustaining the future growth and success of the digital last-mile platform market.

List of Prominent Players in the Digital Last-Mile Platform Market:
• Onfleet, Inc
• FarEye Technologies, Inc
• The Descartes Systems Group Inc
• Shipwell, Inc.
• Shipsy.io
• Onro, Inc.
• Scurri Ltd.
• Loginext
• Solutions Private Limited
• Zebra Technologies
• Corporation
• Click Labs Inc (Tooken)
• Bringg Delivery Technologies Ltd
• WorkWave LLC
• Other Prominent Players

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Market Dynamics
Drivers:
The rapid expansion of e-commerce and online shopping has significantly increased the demand for efficient and timely last-mile delivery services. As the number of online consumers continues to rise, there is a corresponding need for digital platforms that can optimize and streamline delivery processes. Additionally, greater accessibility to smartphones and enhanced internet connectivity has facilitated the widespread adoption of digital last-mile solutions, enabling consumers to easily track deliveries, provide real-time feedback, and improve overall customer satisfaction. Moreover, growing concerns regarding sustainability and environmental impact have accelerated the adoption of digital last-mile platforms that focus on optimizing route planning, reducing fuel consumption, and minimizing carbon emissions.

Challenges:
Intensifying market competition poses a significant challenge for digital last-mile platforms, making differentiation and the delivery of unique value propositions increasingly difficult. With numerous platforms competing for market share, innovation and exceptional customer service are critical for maintaining a competitive edge. Furthermore, the inherent complexities of last-mile logistics-including traffic congestion, unpredictable weather conditions, and urban density-present additional operational challenges. Addressing these issues requires the deployment of advanced technological solutions and strategic collaborations with optimization partners to ensure reliable and efficient delivery services.

Regional Trends:
North America dominated the last-mile delivery software market in 2023 and is anticipated to register the highest compound annual growth rate (CAGR) over the forecast period. The rising demand for same-day and next-day deliveries serves as a primary driver of market growth in the region. Market expansion is further supported by a strong focus on adopting cutting-edge technologies, including big data analytics, artificial intelligence (AI), and machine learning (ML). North America's leadership position is underpinned by several key factors, notably the substantial growth of e-commerce and a preference among consumers for convenience and product variety. In addition, the region's advanced technological infrastructure has played a pivotal role in supporting the expansion and efficiency of last-mile delivery services.

Unlock Your GTM Strategy: https://www.insightaceanalytic.com/customisation/2362

Recent Developments:
• In May 2023, Locus, a worldwide last-mile logistics technology firm, has announced significant updates to its order-to-delivery dispatch management platform for retail, 3PL, and CEP customers. Retailers and e-commerce enterprises can benefit from the new upgrade, which includes delivery connected checkout, cross-fleet usage, and dark shop optimization.
• In November 2022, Milkman S.P.A. has partnered with SAP SE to offer its Milkman Last Mile Platform through SAP Store, an online marketplace for SAP and partner offerings. Milkman would link the Milkman Last Mile Platform with SAP Transportation Management and SAP Commerce Cloud to provide real-time updates on delivery progress and reschedule options.

Segmentation of Digital Last-Mile Platform Market-
Digital Last-Mile Platform Market- By Component
• Software / Platform
• Services
Digital Last-Mile Platform Market- By Deployment
• Cloud
• On-premise
Digital Last-Mile Platform Market- By Application
• Route Optimization
• Tracking
• Customer Communication
• Analytics & Reporting
• Others
Digital Last-Mile Platform Market- Ву End-user
• Logistics
• Retail & E-commerce
• Healthcare
• Food & Beverage
• Others
Digital Last-Mile Platform Market- By Region-
North America-
• The US
• Canada
• Mexico
Europe-
• Germany
• The UK
• France
• Italy
• Spain
• Rest of Europe
Asia-Pacific-
• China
• Japan
• India
• South Korea
• Southeast Asia
• Rest of Asia Pacific
Latin America-
• Brazil
• Argentina
• Rest of Latin America
Middle East & Africa-
• GCC Countries
• South Africa
• Rest of Middle East and Africa

Read Overview Report- https://www.insightaceanalytic.com/report/digital-last-mile-platform-market/2362

About Us:
InsightAce Analytic is a market research and consulting firm that enables clients to make strategic decisions. Our qualitative and quantitative market intelligence solutions inform the need for market and competitive intelligence to expand businesses. We help clients gain competitive advantage by identifying untapped markets, exploring new and competing technologies, segmenting potential markets and repositioning products. Our expertise is in providing syndicated and custom market intelligence reports with an in-depth analysis with key market insights in a timely and cost-effective manner.

Contact us:
InsightAce Analytic Pvt. Ltd.
Visit: www.insightaceanalytic.com
Tel : +1 551 226 6109
Asia: +91 79 72967118
info@insightaceanalytic.com

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