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MediaSoft – Multichannel CRM Solutions

12-12-2016 01:08 PM CET | IT, New Media & Software

Press release from: MediaSoft

Mobile customers are now moving between multiple channels and devices that marketers have to navigate. In our multichannel world, knowing where, when and how to reach customers is nearly impossible without a central place to manage complex customer relationship – CRM.

Now that customers are interacting with multiple devices, in multiple channels daily, it’s increasingly important for companies to have a multichannel CRM. With a CRM platform that provides multichannel customer data it’s easy for you to engage with customers in way that you know will be important to them.

When we say CRM we man true Customer Relationship Managment. Managing the value and diversity of that relationship to build loyalty and ROI. And we do this with multichannel CRM approach that delivers right message with right channels. It’s a whole new approach to customer service and companies which need more advanced customer experience that can monitore multichannels, analyze actions and deliver details to the right service at right time.

By integrating your CRM with multichannel you are opening up the ability to get your clients the service they need faster. Your sales team will be able to create more targeted leads based off meaningful data. This integration can provide you with a multi-dimensional view and building a more meaningful relationship easier with each interaction.

So if you are in pharmaceutical industry and have recognized in this features Media-Soft Multichannel solutions are perfect for you. The pharmacentric philosophy means that we are dedicated to pharma and all wrench procesess are integrated into our Sales Vision CRM and BookVision CLM. Every Media-Soft CRM/CLM deployment is a step towards promoting the unique Multichannel approach making pharmaceuticals increasingly effective in sales and marketing. The Pharmacentric Solutions from Media-Soft are running offline on iOS, Android and Windows where they have been the first global vendors on these platforms.

Across all our solutions and features we are always trying to find a better enviroment for field workers. Philosophy of our pharma CRM is listen, deploy and engage. Pharmaceuticals who move to our solutions consider us to be the manufacturer of pharma CRM/CLM where all wishes and adjustmens can be made in accordance with your wishes/needs. The Media-Soft cloud data centre is a part of the art solution philosophy. Our cloud is based on a scalable and redundant approach which, can be resized on your needs.

Multichannel CRM offers businesseses and their customers a wide range of benefits, which help ensure the customers have the best experiences with the companies. When you use multichannel CRM, you position your business to increase sales, build customer loyalty, create more possibilities for up selling, and ultimately get a better understanding who your customer are.

To learn more about MediaSoft, visit our website at

Media-Soft is the fastest growing cloud Multichannel and Pharmacentric CRM/CLM vendor globally.

Brace Graner 14, 40000 Čakovec

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