Press release
Rising Cybersecurity Concerns Fueling Growth In The IT Managed Services Market Driver: A Major Catalyst in the Evolution of the IT Managed Services Market in 2025
IT Managed Services Market
Rising concerns about cybersecurity are predicted to fuel the expansion of the IT managed services market. Cybersecurity involves the protection of computer systems, networks, software and data from cyber-attacks, unauthorized breaches, damage or theft. The increased reliance on digital technologies and interconnected systems highlights the criticality of cybersecurity to defend against emerging cyber threats. IT managed services amplify cybersecurity by offering ongoing supervision, detection of threats, and swift response, thereby ensuring proactive protection against advancing cyber threats. For example, the Australian Cyber Security Centre cited in February 2023, that there was a 13% increase in reported cybercrimes in 2022, rising to 76,000 from the previous year. Moreover, according to the Anti-Phishing Working Group, a US-based entity, the first quarter of 2022 saw 1,025,968 phishing attacks, a 15% uptick from the last quarter of 2021, which had recorded 888,585 such attacks. Thus, escalating cybersecurity issues are steering the growth of the IT managed services market.
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What is the projected compound annual growth rate (CAGR) of the it managed services market from 2025 to 2034, and what factors influence it?
The market size for IT managed services has seen substantial growth in the past few years. Projected growth rates suggest an increase from $278.4 billion in 2024 to $304.48 billion in 2025, with a compound annual growth rate (CAGR) of 9.4%. The growth during the historic period can be credited to a focus on primary business activities, the rising complexity of IT infrastructure, scalability and adaptability, as well as service integration and management (SIAM).
Significant growth is anticipated in the IT managed services market size in the forthcoming years, with its value projected to reach $436.27 billion in 2029, owing to a compound annual growth rate (CAGR) of 9.4%. Factors contributing to growth during this forecast period encompass cybersecurity issues, optimization and migration to the cloud, backing for remote work, and advances in AI and automation, edge computing. During this period, key trends to watch out for include the adoption of zero trust security models, improvement in threat detection and response, the development of edge AI and expansion of edge computing, management of containers and Kubernetes, and the utilization of AI-driven IT operations (AIOps).
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How are the latest trends influencing the growth of the it managed services market?
Leading firms in the IT managed services sector are enhancing their competitive edge through the development of advanced solutions such as artificial intelligence (AI) and automation integration. AI and automation integration streamline various systems or workflows by merging AI technologies with automated processes, thus fostering efficiency and improved decision-making. By utilizing AI and automation, IT-managed services can boost their efficiency and enable organizations to improve their performance and reliability in infrastructure management. For example, Pia Trading Co., a US-based AI-driven automation corporation, launched Pia aiDesk in January 2023. This innovative genuine automation platform is built to be seamlessly incorporated into existing IT service management (ITSM) tools. Its goal is to improve operational efficiencies, provide resource relief and refine processes, specifically for managed service providers (MSPs). Pia aiDesk utilizes a range of technologies like artificial intelligence, machine learning, natural language processing, robotic process automation, and the Pia chatbot for enhancing service delivery for MSPs.
What are the major segments of the it managed services market and their role in driving growth?
The IT managed services market covered in this report is segmented -
1) By Type: Cloud-Based, On-Premise
2) By Enterprise Size: Medium And Small-Sized Enterprises, Large Enterprises
3) By Application: Banking, Financial Services, And Insurance, Retail, Logistics, Healthcare And Lifesciences, Government, Information Technology (IT) And Telecommunication, Other Applications
Subsegments:
1) By Cloud-Based: Public Cloud, Private Cloud, Hybrid Cloud
2) By On-Premise: On-Premise IT Infrastructure Management, On-Premise Network Management, On-Premise Security Management
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Which regions are key players in the growth of the it managed services market?
North America was the largest region in the IT managed services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the IT managed services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Who are the key firms paving the way for growth in the it managed services market?
Major companies operating in the IT managed services market are AT&T Inc., Dell Technologies Inc., Lenovo Group Limited, accenture* PLC, International Business Machines Corporation, Cisco Systems Inc., Hewlett Packard Enterprise Development, Fujitsu Limited, Telefonaktiebolaget LM Ericsson, Cognizant Technology Solutions Corporation, Infosys Limited, Lumen Technologies Inc., DXC Technology, Rackspace Technology Global Inc., SAS Institute Inc., Presidio Holdings Inc., Wipro Limited, BMC Software Inc., Unisys Corporation, CA Technologies, Alcatel-Lucent Enterprise SAS, Sapiens International Corporation N.V., Avaya Inc., Jade Global Inc., Marco Technologies LLC
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What Is Covered In The IT Managed Services Global Market Report?
•Market Size Forecast: Examine the it managed services market size across key regions, countries, product categories, and applications.
•Segmentation Insights: Identify and classify subsegments within the it managed services market for a structured understanding.
•Key Players Overview: Analyze major players in the it managed services market, including their market value, share, and competitive positioning.
•Growth Trends Exploration: Assess individual growth patterns and future opportunities in the it managed services market.
•Segment Contributions: Evaluate how different segments drive overall growth in the it managed services market.
•Growth Factors: Highlight key drivers and opportunities influencing the expansion of the it managed services market.
•Industry Challenges: Identify potential risks and obstacles affecting the it managed services market.
•Competitive Landscape: Review strategic developments in the it managed services market, including expansions, agreements, and new product launches.
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