Primary Catalyst Driving Managed Services Market Evolution in 2025: Rising Number Of Small And Midsize Businesses (SMB) Fuels Growth In Managed Services Market Driver

What industry-specific factors are fueling the growth of the managed services market?
The managed services market is expected to be driven by the escalating number of small and midsize businesses (SMB). Small businesses, defined as organizations having less than 100 employees, and midsize enterprises, categorized as those having 100 to 999 employees, require managed services for effective management of their IT infrastructure, cybersecurity, and network management. This allows them to concentrate on their central business functions, eliminating the need for in-house technological expertise. As an example, GOV.UK, a UK-based provider of government services and info, reported in October 2022 that the number of small businesses rose to 5.47 million and mid-sized businesses reached 35,900 in 2022, marking an increase from 2021. Consequently, the growing count of small and midsize businesses (SMB) is propelling the expansion of the managed services market.

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What Is the projected market size and growth rate for the managed services market?
Over the last few years, the size of the managed services market has seen robust expansion. The market is projected to increase from $290.89 billion in 2024 to $310.95 billion in 2025, exhibiting a compound annual growth rate (CAGR) of 6.9%. The growth experienced in the historic period is a result of factors like cost efficiency, scalability requirements, focus on primary competencies, the intricacy of IT surroundings, and globalization.

In the forthcoming years, it's forecasted that the managed services market will undergo quick expansion, reaching $520.79 billion by 2029 with a compound annual growth rate (CAGR) of 13.8%. The growth set to happen during the forecast period can be credited to a rise in it environment complications, escalated cyber threats, managing remote labour, an upswing in cloud adoption, and a focus on maintaining business continuity. The major trends predicted for this period comprise personalisation of services, in-depth data analytics, an emphasis on customer experience, overseeing compliance management, and managing scalability requests.

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What new trends are reshaping the managed services market and its opportunities?
Major corporations in the managed services market are concentrating on launching managed service solutions. These solutions assist companies to effectively handle their IT environments and focus on primary activities. Artificial intelligence (AI) describes the process of building computer systems or machinery able to carry out tasks which need human intelligence. As an example, in July 2024, Indian company Happiest Minds Technologies Ltd released WATCH360, a platform enhanced with AI, aiming to simplify IT infrastructure administration for firms. Powered by ELLIPSE, WATCH360 leverages AI and machine learning to provide live insights and automate tasks, thereby improving overall IT productivity. The service provides 24/7 management of IT infrastructure, ensuring dependable and unlimited support. It handles an extensive variety of IT parts such as servers, databases, networks, and security gadgets, and also services native to the cloud.

What major market segments define the scope and growth of the managed services market?
The managed services market covered in this report is segmented -

1) By Service Type: Managed Security Services, Managed Network Services, Managed Data Center And IT Infrastructure Services, Managed Communication And Collaboration Services, Managed Mobility Services, Managed Information Services, Other Service Types
2) By Deployment model: Cloud, On-Premises
3) By Organizational Sizes: Large Enterprises, Small And Medium-sized Enterprises (SMEs)
4) By Application: BFSI, IT And Telecom, Retail And Consumer Goods, Manufacturing, Government, Healthcare And Life Sciences, Energy And Utilities, Media And Entertainment, Other Applications

Subsegments:
1) By Managed Security Services: Threat Monitoring and Management, Incident Response, Security Compliance Management
2) By Managed Network Services: Network Monitoring and Management, WAN Optimization, Network Design and Implementation
3) By Managed Data Center and IT Infrastructure Services: Data Center Management, Server Management, Backup and Disaster Recovery
4) By Managed Communication and Collaboration Services: Unified Communication Solutions, Video Conferencing Services, Collaboration Tools Management
5) By Managed Mobility Services: Mobile Device Management (MDM), Mobile Application Management (MAM), Endpoint Security for Mobile Devices
6) By Managed Information Services: Data Analytics and Business Intelligence, Information Governance, Document Management Services
7) By Other Service Types: Managed Print Services, Managed Cloud Services, IT Help Desk and Support Services

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Which region dominates the managed services market?
North America was the largest region in the managed services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Which key market leaders are driving the managed services industry growth?
Major companies operating in the managed services market include Huawei Technologies Co Ltd., Verizon Communications Inc., AT&T Inc., accenture* plc, International Business Machines Corporation (IBM), Deloitte AG, Cisco Systems Inc., Fujitsu Global Limited, Tata Consultancy Services Limited, Ericsson AB, Nokia Corporation, BAE Systems plc, Capgemini SE, NTT DATA Corporation, Cognizant Technology Solutions Corporation, CenturyLink Inc., Infosys Limited, DXC Technology Company, Atos SE (Societe Europeenne de Services Informatiques), Wipro Limited, Rackspace Technology Inc., GTT Communications Inc., HCL Technologies Limited, Microland Limited, Secureworks Inc., Happiest Minds Technologies Limited, Alert Logic Inc., Intact Technology Inc., Business Technology Partners LLP

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What Is Covered In The Managed Services Global Market Report?

•Market Size Forecast: Examine the managed services market size across key regions, countries, product categories, and applications.
•Segmentation Insights: Identify and classify subsegments within the managed services market for a structured understanding.
•Key Players Overview: Analyze major players in the managed services market, including their market value, share, and competitive positioning.
•Growth Trends Exploration: Assess individual growth patterns and future opportunities in the managed services market.
•Segment Contributions: Evaluate how different segments drive overall growth in the managed services market.
•Growth Factors: Highlight key drivers and opportunities influencing the expansion of the managed services market.
•Industry Challenges: Identify potential risks and obstacles affecting the managed services market.
•Competitive Landscape: Review strategic developments in the managed services market, including expansions, agreements, and new product launches.

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