Press release
Field Force Automation Market Forecast 2025-2034: Evaluating Growth Factors, Segments, and Emerging Trends
Field Force Automation Market
The escalating uptake of solutions based in the cloud is predicted to stimulate the expansion of the field force automation market in the future. These cloud-based solutions denote software or services that are remotely hosted, managed, and accessed via the internet, offering users advantages such as scalability, flexibility, and cost efficiency. Field force automation underserves a crucial function in the increasing acceptance of cloud-based solutions by providing remote access, instantaneous data management, and flawless integration, thus enriching operational efficiency and scalability of field operations. For example, as per the European Commission (EC) in December 2023, the adoption rates of cloud-based solutions among European Union (EU) enterprises, primarily those based in Belgium, marked a significant rise of 4.2 percentage points, with 45.2% of businesses procuring cloud computing services. This is a considerable increase when compared to the statistics of 2021. Hence, the escalating uptake of solutions based in the cloud is propelling the growth of the field force automation market.
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What is the future CAGR of the field force automation market, and how will it impact industry expansion?
In the previous years, the market size of field force automation has seen exponential growth. The market is anticipated to expand from $3.94 billion in 2024 to $4.76 billion in 2025, with an impressive compound annual growth rate (CAGR) of 20.9%. Factors that can be associated with the growth in the historic period include the increasing need for workforce optimization, requirements for real-time data accessibility, expansion in mobile connectivity, a more significant focus on customer satisfaction, and the adoption of cloud computing.
It is anticipated that the field force automation market will experience a significant surge in size in the coming years. By 2029, it is projected to reach $10.06 billion, with a compound annual growth rate (CAGR) of 20.6%. The predicted growth in this period can be attributed to the development of 5G networks, the increasing trend of remote work, a focus on sustainable practices, the rise of predictive analytics solutions, and the globalization of businesses. The forecast period is expected to see key trends like the widespread use of augmented reality for field operations, a shift towards autonomous field robots, the rise of blockchain for enhancing supply chain transparency, an increased dependence on edge computing, and heightened focus on data security and privacy.
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What are the emerging trends shaping the future of the field force automation market?
Major entities in the field force automation market are concentrating on incorporating sophisticated technologies like artificial intelligence (AI) in mobile workforce development to maintain a competitive advantage in the industry. AI's power within the mobile workforce sector lies within its capacity to furnish workers with AI instruments and instantaneous data, facilitating them to competently manage jobs, delegate lengthy administrative tasks, concentrate on delivering services, and generate income for their firms. For instance, Salesforce Inc., a cloud-based software corporation based in the U.S., launched an AI-driven field service in August 2023. This platform offers AI-enabled self-service, tools for enhancing workforce efficiency, augmented reality capabilities, features for mobile quotations and payments, thus transforming field operations. Such innovations increase efficiency, simplify processes, and improve service delivery, consequently affecting the field force automation market through swift response times, boosted productivity, and enhanced customer experiences.
Which key market segments comprise the field force automation market and drive its revenue growth?
The field force automation market covered in this report is segmented -
1) By Component: Solutions, Services
2) By Deployment: On-Premise, Cloud
3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Vertical: Information Technology (IT) And Telecom, Healthcare And Life Sciences, Manufacturing, Transportation And Logistics, Construction And Real Estate, Energy And Utilities, Other Verticals
Subsegments:
1) By Solutions: Software (Mobile Applications, Web-based Solutions), Hardware (Tablets, Mobile Handsets, Wearable Devices), Cloud Solutions, Integration Solutions (API, IoT Integration)
2) By Services: Professional Services (Consulting, System Integration, Customization), Managed Services, Support And Maintenance Services, Training Services
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What regions are at the forefront of field force automation market expansion?
North America was the largest region in the field force automation market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field force automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Who are the leading players fueling growth in the field force automation market?
Major companies operating in the field force automation market are Microsoft Corporation, Verizon Communications, AT&T, General Electric (GE), Oracle Corporation, SAP SE, Salesforce.com Inc., Ericsson, BT Global Services, CGI Inc., Zebra Technologies, Trimble Inc., PTC Inc., Channelplay Limited, Industrial and Financial Systems (IFS) AB, Accruent, LeadSquared, Folio3 Software Inc., ServiceMax, ClickSoftware, Astea International Inc., Nimap Infotech, IBCS Group, Mize Inc., MACmobile Pty Ltd., Acumatica Inc., Kloudq Technologies Ltd., Retriever Communications, Appobile Labs, FieldEZ Technologies
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What Is Covered In The Field Force Automation Global Market Report?
• Market Size Forecast: Examine the field force automation market size across key regions, countries, product categories, and applications.
• Segmentation Insights: Identify and classify subsegments within the field force automation market for a structured understanding.
• Key Players Overview: Analyze major players in the field force automation market, including their market value, share, and competitive positioning.
• Growth Trends Exploration: Assess individual growth patterns and future opportunities in the field force automation market.
• Segment Contributions: Evaluate how different segments drive overall growth in the field force automation market.
• Growth Factors: Highlight key drivers and opportunities influencing the expansion of the field force automation market.
• Industry Challenges: Identify potential risks and obstacles affecting the field force automation market.
• Competitive Landscape: Review strategic developments in the field force automation market, including expansions, agreements, and new product launches.
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