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Global Travel Trends Fueling International Call Services Expansion: Major Factor in the Transformation of the International Call Services Market in 2025

02-11-2025 06:20 AM CET | IT, New Media & Software

Press release from: The Business Research Company

International Call Services Market Size

International Call Services Market Size

How Will the International Call Services Market Grow, and What Is the Projected Market Size?
There has been significant growth in the international call services market in the recent past. The market size, which stood at $1.58 billion in 2024, is expected to grow to $1.73 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 9.4%. The increasing global interaction and international trade, a surge in demand for global connectivity, cost efficiency, legislative adjustments, and improvement in service quality are key contributors to this historic growth.

The global market for international call services is projected to experience robust expansion in the ensuing years, rising to $2.45 billion by 2029 with a compound annual growth rate (CAGR) of 9.1%. The future growth can be credited to improved security protocols, inventive business models, ongoing globalization, changes in regulatory and compliance requirements, and the evolution of analytics. Key trends anticipated during this period incorporate the implementation of AI technologies, the rollout of 5G networks, the application of cloud technology, synergy with digital platforms, and bolstered cybersecurity safeguards.

What Are the Forces Behind the Rapid Growth of the International Call Services Market?
Boost in global travel is projected to spur development in the international call services market. International travel, defined as voyaging from one nation to another, is experiencing a boom resulting from increased globalization, economical airfares, business growth, digital nomadism, and the charm of cultural discovery, supported by enhancements in transportation and technology. Travelers utilize international call services to maintain contact with loved ones and business associates around the globe, and rely heavily on these services for communication while on the move. For example, as reported by UN Tourism in April 2024, an agency of the United Nations located in Spain, dedicated to propagating responsible, sustainable, and universally accessible tourism, worldwide international tourist arrivals spiked to an approximated 1.3 billion in 2023. This was a significant increase of 34% compared to figures from 2022, with continued robust demand anticipated in 2024. Moreover, arrivals in the Americas in 2023, recovered to 90% of levels before the pandemic, suggesting hopeful recovery in the tourism sector. As such, the increase in international travel is facilitating the expansion of the international call services market.

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Who Are the Major Industry Players Fueling International Call Services Market Expansion?
Major companies operating in the international call services market are China Mobile Communications Corporation, Verizon Communications Inc., AT&T Inc., Deutsche Telekom AG, NTT Communications Corporation, T-Mobile US Inc., China Telecommunications Corporation, SoftBank Group Corp., Vodafone Group Plc, China United Network Communications Group Co., Ltd., KDDI Corporation, Orange S.A., Telefónica S.A., América Móvil S.A.B. de C.V., BT Group plc, Bell Canada, Bharti Airtel Limited, SK Telecom Ltd., Rogers Communications Inc., Singapore Telecommunications Limited, Reliance Jio Infocomm Limited, Vodacom Group Limited, Ooredoo Q.P.S.C., Emirates Telecommunications Group Company PJSC, MTN Group Limited

Which Key Developments Are Influencing the International Call Services Market?
International call services market giants are focusing their efforts on real-time interaction, such as prepaid and postpaid roaming packs, to provide clients with convenient and cost-effective solutions when they travel internationally. Prepaid and postpaid roaming packs allow international travelers to use their mobile phones for calls, texts, and data at predetermined costs, maintaining continuous connectivity without surprising fees. For example, in December 2022, Bharti Airtel Limited, a multinational telecommunications service company based in India, introduced Airtel World Pass. This service is revolutionary in international travel, offering smooth connectivity across 184 countries and making roaming much more straightforward, whether it's at airports or during trips across multiple countries. Airtel World Pass makes international travel easier with a single plan, round-the-clock support through a dedicated line and special packages for frequent travelers. The plans deliver great value with unlimited emergency data and messaging services, and roaming requirements can be managed through the Airtel Thanks app.

How Is the Segmentation of the International Call Services Market Defined?
The international call services market covered in this report is segmented -

1) By Type: Voice Calls, Voice Over Internet Protocol (VoIP), Conference Calls, Managed Services
2) By Platform: Mobile Phones, Desktop And Web
3) By Application: Telecommunications And Information Technology, Banking, Financial Services And Insurance (BFSI), Healthcare, Retail And E-commerce, Travel And Hospitality, Other Applications

Subsegments:
1) By Voice Calls: Landline Voice Calls, Mobile Voice Calls
2) By Voice Over Internet Protocol (VoIP): Residential VoIP, Business VoIP
3) By Conference Calls: Audio Conference Calls, Video Conference Calls, Web Conference Calls
4) By Managed Services: Call Management Services, Network Management Services, Billing And Support Services

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What Is the Leading Region in the International Call Services Market?
North America was the largest region in the international call services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the international call services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

What Is Covered In The International Call Services Global Market Report?

- Market Size Analysis: Analyze the International Call Services Market size by key regions, countries, product types, and applications.
- Market Segmentation Analysis: Identify various subsegments within the International Call Services Market for effective categorization.
- Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
- Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
- Market Contribution: Evaluate contributions of different segments to the overall International Call Services Market growth.
- Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
- Industry Challenges: Analyze challenges and risks affecting the International Call Services Market.
- Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.

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