Leading Growth Driver in the Operations Support Systems And Business Support Systems (OSS And BSS) Market in 2025: Increasing Demand For Cybersecurity Solutions Propels OSS And BSS Market Growth Driver's Influence

What Are the Market Size and Growth Forecast for the Operations Support Systems And Business Support Systems (OSS And BSS) Market?
The operations support systems and business support systems (OSS and BSS) market has expanded rapidly in recent years. It is projected to grow from $61.69 billion in 2024 to $69.78 billion in 2025, at a CAGR of 13.1%. Growth is fueled by the rise of virtual network operators, increasing demand for cybersecurity solutions, real-time analytics, converged billing systems, and the complexity of telecom networks.

The operations support systems and business support systems (OSS and BSS) market is projected to grow rapidly, reaching $106.63 billion by 2029 at a CAGR of 11.2%. The growth is attributed to the demand for scalable, cloud-based solutions, IoT connectivity management, 5G networks, and network automation. Trends include AI and machine learning adoption, broadband network expansion, blockchain technology integration, and IoT platform integration.

What Is Contributing to the Growth of the Operations Support Systems And Business Support Systems (OSS And BSS) Market?
The rising need for cybersecurity solutions is expected to support the growth of the OSS (Operations Support Systems) and BSS (Business Support Systems) market. Cybersecurity solutions protect digital infrastructures from unauthorized access, cyber threats, and data breaches, making them vital for telecommunications service providers. OSS and BSS facilitate secure network operations, manage sensitive customer data, and ensure regulatory compliance. For example, in April 2023, the UK Department for Science, Innovation, and Technology reported that cybercrime impacted 11% of businesses and 8% of charities in the previous 12 months, with larger enterprises facing even higher risks-26% of medium-sized businesses and 37% of large businesses reported cyber threats. Furthermore, in February 2023, the Australian Cyber Security Centre stated that cybercrime reports surged to 76,000 in 2022, marking a 13% increase from the prior year. Therefore, the growing need for cybersecurity solutions is driving the OSS and BSS market.

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Which Key Market Leaders Are Driving Operations Support Systems And Business Support Systems (OSS And BSS) Industry Growth?
Major companies operating in the operations support systems and business support systems (OSS and BSS) market are Huawei Technologies Co. Ltd., International Business Machines Corporation, Cisco Systems Inc., Oracle Corporation, Hewlett Packard Enterprise (HPE), Ericsson, Nokia Corporation, Infosys Limited, ZTE Corporation, CAPGEMINI SE, Amdocs Limited, Netcracker Technology, CSG International, TIBCO Software Inc., Calix Inc., Sterlite Technologies Limited, Subex Limited, TEOCO Corporation, Comviva, Alepo Technologies Inc., Optiva Inc., OPTELECOM, Matrixx Software Inc., Neural Technologies Limited, THE SIGMA GROUP

What Are the Emerging Trends in the Operations Support Systems And Business Support Systems (OSS And BSS) Industry?
Major companies in the OSS/BSS market are adopting low-code platforms for automation and software development to maintain a competitive edge. Low-code platforms simplify and accelerate OSS and BSS solution development by reducing the need for extensive coding expertise, making these solutions more accessible to businesses. For example, in November 2023, Cerillion, a UK-based telecommunications firm, launched Cerillion 23.2, an upgraded version of its BSS and OSS suite. This release integrates generative AI (GenAI) to transform the product lifecycle for communications service providers (CSPs). With this enhancement, product managers can use natural language commands-either spoken or written-to define offerings, and GenAI will generate corresponding product catalog configurations for validation and deployment.

What Are the Main Segments in the Operations Support Systems And Business Support Systems (OSS And BSS) Market?
The operations support systems and business support systems (OSS And BSS) market covered in this report is segmented -

1) By Component: Solution, Services
2) By Deployment Mode: On-Premises, Cloud-Based
3) By Organization Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises
4) By Industry Vertical: Information Technology (IT) And Telecommunication, Banking, Financial Services And Insurance (BFSI), Media And Entertainment, Retail And E-Commerce, Other Industry Verticals

Subsegments:
1) By Solution: Revenue Management, Customer Management, Product Management, Order Management, Network Management, Service Assurance, Inventory Management, Billing and Charging
2) By Services: Consulting Services, System Integration Services, Managed Services, Maintenance and Support Services, Training and Education Services

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Which Geographic Area Leads the Operations Support Systems And Business Support Systems (OSS And BSS) Market?
North America was the largest region in the OSS and BSS market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the operations support systems and business support systems (OSS and BSS) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

What Is Covered In The Operations Support Systems And Business Support Systems (OSS And BSS) Global Market Report?

- Market Size Analysis: Analyze the Operations Support Systems And Business Support Systems (OSS And BSS) Market size by key regions, countries, product types, and applications.
- Market Segmentation Analysis: Identify various subsegments within the Operations Support Systems And Business Support Systems (OSS And BSS) Market for effective categorization.
- Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
- Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
- Market Contribution: Evaluate contributions of different segments to the overall Operations Support Systems And Business Support Systems (OSS And BSS) Market growth.
- Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
- Industry Challenges: Analyze challenges and risks affecting the Operations Support Systems And Business Support Systems (OSS And BSS) Market.
- Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.

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