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Major Market Shift in Omnichannel Retail Commerce Platform Industry: Reliance Retail's Tira Revolutionizes Beauty Shopping With Its Seamless Omni-Channel Platform

02-07-2025 06:43 AM CET | Consumer Goods & Retail

Press release from: The Business Research Company

Omnichannel Retail Commerce Platform Market

Omnichannel Retail Commerce Platform Market

What Is the Forecasted Market Size and Growth Rate for the Omnichannel Retail Commerce Platform Market?
The omnichannel retail commerce platform market has grown rapidly in recent years. It is projected to increase from $6.57 billion in 2024 to $7.52 billion in 2025, at a CAGR of 14.4%. This expansion has been fueled by rising consumer expectations for convenience, the growth of mobile commerce, the need for real-time inventory tracking, the popularity of click-and-collect services, and a greater emphasis on customer experience.

The omnichannel retail commerce platform market is projected to grow rapidly, reaching $12.88 billion by 2029 at a CAGR of 14.4%. This growth is driven by the rise in omnichannel fulfillment options, expansion of voice commerce, emphasis on sustainability, the popularity of contactless payments, and increasing demand for omnichannel personalization. Key trends include digital in-store experiences, omnichannel marketing automation, hyper-personalization, progressive web apps, and subscription commerce.

What Factors Are Propelling the Expansion of the Omnichannel Retail Commerce Platform Market?
The increase in e-commerce sales is projected to drive the growth of the omnichannel retail commerce platform market. E-commerce, or electronic commerce, involves buying and selling goods and services online. It thrives due to factors such as consumer convenience, accessibility, vast product selections, and efficiency. Omnichannel retail commerce platforms leverage e-commerce to create integrated and seamless shopping experiences across multiple channels, enabling retailers to engage customers, boost sales, and enhance service delivery. For instance, according to the United States Census Bureau, a US-based government agency, total e-commerce sales reached $1,118.7 billion in 2023, reflecting a 7.6% increase from 2022. As a result, the surge in e-commerce sales is driving the expansion of the omnichannel retail commerce platform market.

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Which Businesses Are at the Forefront of Omnichannel Retail Commerce Platform Market Development?
Major companies operating in the omnichannel retail commerce platform market are Google LLC, Microsoft Corporation, HCL Technologies Limited, Amazon Web Services Inc., Intel Corporation, International Business Machines Corporation, Oracle Corporation, Fujitsu Limited, SAP SE, NVIDIA Corporation, Salesforce Inc., Toshiba Corporation, Infosys Limited, Baidu Inc., Block Inc., NCR Corporation, Shopify Inc., GoDaddy Inc., Diebold Nixdorf AG, Sensient Technologies, Wix.com Ltd., Lightspeed POS Inc., BigCommerce Pty. Ltd., ViSenze, LemonStand Corp.

What Are the Latest Innovations in the Omnichannel Retail Commerce Platform Market?
Key players in the omnichannel retail commerce platform market are focusing on creating innovative platforms like Tira, a comprehensive beauty retail solution, to compete with other multi-brand beauty retailers and enhance their market position. These platforms integrate multiple channels, devices, and systems to deliver a seamless shopping experience for beauty consumers. For instance, in April 2023, Reliance Retail, an India-based retail company, introduced Tira, an omnichannel beauty retail platform. This platform offers a well-curated selection of global and local beauty brands, serving as a one-stop destination for beauty products. The interface is user-friendly and organized, featuring shoppable videos, blogs, tutorials, trend insights, personalized recommendations, and a virtual try-on tool for color cosmetics.

How Is the Omnichannel Retail Commerce Platform Market Segmented?
The omnichannel retail commerce platform market covered in this report is segmented -

1) By Solution: E-commerce, Order Management, Pos(Point Of Sale), Customer Relationship Management (CRM), Warehouse Management, Retail Order Broker Cloud Service, Other Solutions
2) By Deployment: Software As A Service (SaaS), On- premises
3) By Organization: Small And Medium Sized Enterprises (SMEs), Large Enterprises
4) By End User: Consumer Electronics, Apparel And Footwear, Fast-Moving Consumer Goods (FMCG), Other End Users

Subsegments:
1) By E-commerce: Online Storefront, Mobile Commerce (mCommerce), Social Commerce Integration, marketplace Integrations
2) By Order Management: Order Processing, Inventory Visibility and Management, Order Fulfillment and Tracking, Return Management
3) By POS (Point of Sale): Mobile POS, Self-Checkout Systems, In-Store POS Terminals, Cloud-Based POS
4) By Customer Relationship Management (CRM): Customer Data Management, Loyalty Programs and Rewards, Customer Engagement and Personalization, Customer Support and Ticketing
5) By Warehouse Management: Inventory Tracking, Demand Forecasting, Picking and Packing Automation, Shipping and Logistics Coordination
6) By Retail Order Broker Cloud Service: Real-Time Inventory Allocation, Omnichannel Order Routing, Multi-Location Fulfillment Optimization, Drop Shipping Management
7) By Other Solutions: Analytics and Reporting, Product Information Management (PIM), Payment Processing Integration, marketing and Promotions Management

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Where Is the Omnichannel Retail Commerce Platform Market Growth Most Prominent?
North America was the largest region in the omnichannel retail commerce platform market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the omnichannel retail commerce platform market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

What Is Covered In The Omnichannel Retail Commerce Platform Global Market Report?

- Market Size Analysis: Analyze the Omnichannel Retail Commerce Platform Market size by key regions, countries, product types, and applications.
- Market Segmentation Analysis: Identify various subsegments within the Omnichannel Retail Commerce Platform Market for effective categorization.
- Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
- Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
- Market Contribution: Evaluate contributions of different segments to the overall Omnichannel Retail Commerce Platform Market growth.
- Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
- Industry Challenges: Analyze challenges and risks affecting the Omnichannel Retail Commerce Platform Market.
- Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.

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