Press release
Conversational Commerce Global Market Report 2025: Tracing Growth, Drivers, and Trends
Conversational Commerce Market Size
What Is The Projected Market Size Of The Conversational Commerce Global Market Report 2025 And Its Growth Rate?
• The conversational commerce market size has expanded from $11.04 billion in 2024 to $13 billion in 2025, indicating a CAGR of 17.7%.
• The strong growth can be traced back to increasing demand in industries, support for customers, data privacy and compliance challenges, the rising popularity of messaging apps, and the demand for personalized customer experiences.
• The market size is anticipated to see robust growth, reaching $17.63 billion by 2029 at a CAGR of 7.9%.
• The trends driving the growth during the forecast period incorporate consumer behavior analysis, market expansion, increasing demand for multilingual chatbots and voice-enabled chatbots, and the widespread use of chatbots in e-commerce.
What Is Driving The Growth In The Conversational Commerce Global Market Report 2025?
The eCommerce industry's rapid expansion is fueling the conversational commerce market's growth. Conversational commerce enhances engagement with online retailers, unearthing conversion potential through AI-based text and voice assistants, social messaging apps, and other innovative tools. For instance, according to the United States Census Bureau, US retail e-commerce rose to $271.7 billion in Q3 2023, indicating a minor 0.9% increase from Q2 2023's $269.3 billion. Furthermore, eCommerce sales soared by 7.8% compared to Q3 2022. Consequently, the eCommerce industry's growth is driving the conversational commerce market.
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Who Are the Key Players Driving Conversational Commerce Global Market Report 2025 Growth?
• Amazon Inc.
• Apple Inc.
• Google LLC
• Microsoft Corporation
• Facebook Inc.
• IBM Corporation
• Oracle Corporation
• Salesforce Inc.
• Shopify Inc.
• Webio Ltd.
• Zendesk Inc.
• Nuance Communications Inc.
• LivePerson
• HubSpot
• Kore.ai Inc.
• Intercom Inc.
• Drift.com Inc.
• Haptic Technologies Pvt Ltd.
• SleekFlow
• Yalochat
• CogniCor Technologies
• Charles GmbH
• Octane AI
• Recart
• Bobble Keyboard
What Are The Key Trends In The Conversational Commerce Global Market Report 2025?
Key trends driving the market:
• Advancements in Natural Language Processing
• The emergence of multimodal conversations
• Development of Industry-specific solutions
• Rise of Voice Assistants in IoT devices
• Significance of Continuous Learning and Adaptation
What Are The Segments Of The Global Conversational Commerce Global Market Report 2025?
1) By Type: Chatbots, Intelligent Virtual Assistants
2) By Component: Solution, Services
3) By Deployment Mode: Cloud, On-Premises
4) By Enterprise Size: Small And Mid-Sized Enterprises (SMEs), Large Enterprises
Which Region Leads The Conversational Commerce Global Market Report 2025?
North America is leading the conversational commerce market in 2024, with Asia-Pacific anticipated to be the fastest-growing region during the forecast period. The conversational commerce market covers various regions such as Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.
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What Is Covered In The Conversational Commerce Global Market Report 2025 Global Market Report?
- Market Size Analysis: Analyze the Conversational Commerce Global Market Report 2025 size by key regions, countries, product types, and applications.
- Market Segmentation Analysis: Identify various subsegments within the Conversational Commerce Global Market Report 2025 for effective categorization.
- Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
- Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
- Market Contribution: Evaluate contributions of different segments to the overall Conversational Commerce Global Market Report 2025 growth.
- Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
- Industry Challenges: Analyze challenges and risks affecting the Conversational Commerce Global Market Report 2025.
- Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.
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