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Swastika Mukherjee Calls Out Uber: Is 'Pet-Friendly' Enough?

02-03-2025 11:32 AM CET | IT, New Media & Software

Press release from: Zaanvar

Actress Swastika Mukherjee recently criticized Uber for its pet taxi service after a troubling experience shared by an animal NGO

Actress Swastika Mukherjee recently criticized Uber for its pet taxi service after a troubling experience shared by an animal NGO

Actress Swastika Mukherjee recently criticized Uber for its pet taxi service after a troubling experience shared by an animal NGO owner went viral on social media. The incident has sparked discussions about the adequacy of services offered to pet owners.

Swastika reshared a post from Rakshita Singh, who runs the Dular Amaanat Foundation in Delhi. In her post, Singh detailed her distressing experience while trying to transport her sick puppy to the vet. She booked an Uber pet taxi, only to be charged Rs 487 for a 5-kilometer ride. In contrast, a regular Uber cab for the same distance costs just Rs 150.

Singh recounted that when the driver arrived, he questioned her about the contents of the cozy baskets she placed in the back seat. Upon learning they contained puppies, he insisted she exit the cab immediately, stating it was only meant for human passengers. Despite explaining that one puppy needed urgent medical attention, the driver dismissed her concerns, saying it was not his problem.

Feeling shocked and disappointed by the lack of compassion, Singh later attempted to book a pet taxi through Uber but found the fare exorbitant. In her post, she asked Uber for more information about their pet taxi services, including space and amenities for animals during rides.

Swastika Mukherjee echoed Singh's sentiments, questioning Uber's commitment to pet-friendly services. She urged fellow pet owners to share their experiences and called for improvements in how pets are treated during transportation.

The incident has divided opinions on social media. While some users shared similar negative experiences with Uber's pet services, others pointed out that dedicated pet-friendly options exist. As discussions continue, many hope that Uber will address these concerns and improve its offerings for pet owners across India.

Zaanvar
PLOT NO 26, SURVEY ,PADMAVATHI NAGAR COLONY , Mansoorabad, K.V .Rangareddy, Hayathnagar, Telangana, India, 500068
Soma Ranjith
+91 94911 16000

Detailed Conception of the Enterprise
Zaanvar is a multi-service platform connecting pet owners with essential services like adoption, blood banks, lost & found, pet events, and daycare bookings. Our mission is to ensure pet welfare through an integrated, community-driven solution. With a scalable business model and strong demand for pet services, we aim to become a trusted platform for pet lovers.

Description of the Enterprises Involved
Zaanvar (Primary Enterprise):
The core enterprise that manages platform development, partner collaborations, and quality control while ensuring seamless customer experiences.

Collaborating Enterprises:

Animal Shelters: Provide vaccinated animals for adoption and work to increase adoption rates while minimizing strays.
Veterinary Clinics: Ensure emergency medical services and supply blood through the pet blood bank to save lives.
Pet Daycares: Offer reliable daycare, boarding, and grooming services, ensuring convenience for pet owners.
Event Organizers: Conduct pet-related workshops and events, promoting community engagement and responsible ownership.

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