Press release
Global CRM Software Market: Soaring to $561.17 Billion by 2029 with a CAGR of 17.1%
Global CRM Software Market
What Is The Projected Market Size Of The Global CRM Software Market And Its Growth Rate?
The CRM software market has experienced substantial growth in recent times and shows no signs of slowing down.
•Market size in 2024: $254.89 billion
•Expected growth to $298.61 billion in 2025 (CAGR of 17.2%)
•Predicted to soar to $561.17 billion by 2029 (CAGR of 17.1%)
Drivers behind this expansion include the digital era emergence, customer-centric approaches, sales and marketing automation needs, the rise of e-commerce, globalization and market expansion, along with the integration of AI, predictive analytics, and cloud-based solutions.
What Is Driving The Growth In The CRM Software Market?
The need for enhanced customer satisfaction and an increasing number of customers have significantly fueled the growth of the global CRM software market. The efficient use of CRM software enables organizations to provide personalized services, understand customer preferences, create additional selling opportunities, and create differentiators to retain existing and attract new customers. Apollo Hospitals' successful implementation of Veon Consulting's customized CRM software illustrates the immense benefits such as efficient patient visit handling, high user adoption, cutting review process timelines, and effective reporting.
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Who Are the Key Players Driving CRM Software Market Growth?
•Microsoft Corporation
•Oracle Corporation
•SAP SE
•Salesforce.com Inc.
•Adobe Inc.
•The Sage Group plc
•NICE Systems Ltd.
•Genesys Telecommunications Laboratories Inc.
•HubSpot Inc.
•Zendesk Inc.
•Pegasystems Inc.
•Zoho Corporation
•Verint Systems Inc.
•Freshworks Inc.
•Swiftpage ACT LLC
•Pipedrive Inc.
•Creatio Ltd.
•SugarCRM Inc.
•Keap Co.
•Maximizer CRM Inc.
•vCita Company
•Agile CRM Inc.
•Insightly Inc.
•Apptivo Inc.
•Nimble Inc.
•Salesboom.com Inc.
•InfoFlo Solutions Inc.
•Method CRM
•PipelineDeals Inc.
•Really Simple Systems Ltd.
What Are The Key Trends In The CRM Software Market?
Knee-deep in the era of customer-centricity, several trends are shaping the CRM software market.
•Hyper-personalization
•Customer journey mapping
•Omnichannel integration
•Data quality and governance
•Social CRM evolution
What Are The Segments Of The Global CRM Software Market?
The segmentation of the global CRM Software Market are
•By Deployment: Cloud CRM, On-Premise CRM
•By Size of Enterprise: Small And Mid-sized enterprises, Large enterprises
•By Application: Sales, marketing, Manufacturing, Customer service, Social networking, Supply chain, Distribution, Other Applications
Which Region Leads The CRM Software Market?
In 2024, Asia-Pacific held the largest share in the customer relationship management (CRM) software market, followed by North America. These regions, along with Western Europe, Eastern Europe, South America, the Middle East, and Africa, continue to contribute to the global CRM software market.
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What Is Covered In The CRM Software Market Global Market Report?
•Market Size Analysis: Analyze the CRM Software Market size by key regions, countries, product types, and applications.
•Market Segmentation Analysis: Identify various subsegments within the CRM Software Market for effective categorization.
•Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
•Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
•Market Contribution: Evaluate contributions of different segments to the overall CRM Software Market growth.
•Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
•Industry Challenges: Analyze challenges and risks affecting the CRM Software Market.
•Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.
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