Category Intelligence Temporary Staffing Market Insights, Trends, and Regional Overview

The global staffing industry achieved a revenue of USD 688 billion in 2022, reflecting an 11% growth compared to the previous year. In 2021, the revenue stood at USD 620 billion, with the temporary staffing segment contributing USD 533.2 billion, accounting for 86% of the total. Market growth is driven by factors such as technological advancements, increased reliance on the gig economy and freelancers, rising mergers and acquisitions, regulatory shifts like minimum wage adjustments, and workforce upskilling and reskilling initiatives.

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Supply Landscape Categorization by Service Line

Temporary Labour Market Outlook

The United States, Japan, and the United Kingdom hold a combined 53% of the global staffing revenue, while the top 15 countries collectively account for 88% of the total market share. Additionally, 12 other nations generated over USD 5 billion in staffing revenue.

• Regional Revenue Breakdown (2021):
o Americas: USD 204.6 billion
o EMEA: USD 254.2 billion
o APAC: USD 167.4 billion

In all regions, temporary staffing continues to dominate revenue generation. The five largest contributors to global staffing revenue are:

• United States (30%)
• Japan (15%)
• United Kingdom (8%)
• Germany (6%)
• France (6%)

Impact of COVID-19, Russia-Ukraine Crisis, and Economic Challenges

The COVID-19 pandemic and the Russia-Ukraine conflict have significantly influenced the temporary labor industry, accelerating the adoption of technology and innovation. Organizations are now heavily investing in training programs to upskill, reskill, and cross-skill employees. Additionally, staffing firms are acquiring small and mid-sized tech companies to diversify their service portfolios and adapt to the evolving work environment.

Temporary Labour Pricing Insights

The "percentage of spend" pricing model is the most widely adopted in mature markets. Companies bundle multiple countries under a single managed spend pricing model to maximize volume discounts. In regions with strict regulatory requirements or low standalone spending, "markup" or margin-based billing models are preferred.

Temporary Labour Supply Outlook

The majority of leading staffing suppliers are headquartered in the United States, holding significant global market shares. Staffing agencies are increasingly engaging with organizations to support laid-off employees during crises like COVID-19. For instance, Brussels Airlines partnered with Randstad to help temporarily unemployed staff transition to roles in other sectors.

Supplier management strategies are linked to buyer size and include using Vendor Management Systems (VMS), Managed Service Providers (MSP), and diversity-focused staffing programs.

Regional Market Insights

• North America:

This region boasts the highest maturity due to a strong supplier presence, increased M&A activities, widespread adoption of advanced technologies (AI, chatbots, and digitization), and growing participation in the gig economy.

• Europe:

Europe has a high concentration of global suppliers. Increased M&A activity and partnerships with third-party tech providers have enhanced service delivery and supplier maturity.

• APAC:

APAC is an emerging market with high maturity in countries like Japan, Australia, and Singapore. Global suppliers are entering more localized markets, boosting regional supplier maturity.

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Supplier Intelligence

Key global suppliers in the staffing industry include ManpowerGroup, Allegis Group, Kelly Services, Adecco, and Randstad. These organizations are investing heavily in proprietary technologies, digitization, and automation to streamline operations. For instance, Allegis has launched AGS INTELLECT Hire, a technology-driven platform for agile hiring.

This evolving industry landscape highlights the importance of adopting innovative strategies, leveraging technology, and focusing on sustainable workforce solutions to drive growth in the global temporary staffing market.

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