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Korea Call Center AI Market: Key Findings, Executive Summary, Investment Pockets, and Regional Analysis Forecast, - 2030

01-23-2025 10:55 AM CET | IT, New Media & Software

Press release from: Allied Market Research

/ PR Agency: Allied Market Research
Korea Call Center AI Market

Korea Call Center AI Market

The ๐Š๐จ๐ซ๐ž๐š ๐‚๐š๐ฅ๐ฅ ๐‚๐ž๐ง๐ญ๐ž๐ซ ๐€๐ˆ ๐Œ๐š๐ซ๐ค๐ž๐ญ size was valued at $42.14 million in 2020, and is projected to reach $350.08 million by 2030, registering a CAGR of 23.7% from 2020 to 2030. The Korea Call Center AI Market report provides an extensive analysis of changing market dynamics, top segments, top investment pockets, regional landscape, value chain, and competitive scenario. Enhanced customer experience and customer response time and improvement in data analytical capabilities drive the growth of the Korea call center AI market. However, high installation and training costs along with rise in privacy and security concerns hinder the market growth. On the other hand, the surge in interest in AI technologies and rise of social media platforms create new opportunities in the coming years.

๐ƒ๐จ๐ฐ๐ง๐ฅ๐จ๐š๐ ๐’๐š๐ฆ๐ฉ๐ฅ๐ž ๐‘๐ž๐ฉ๐จ๐ซ๐ญ (๐†๐ž๐ญ ๐…๐ฎ๐ฅ๐ฅ ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ ๐ข๐ง ๐๐ƒ๐… - 64 ๐๐š๐ ๐ž๐ฌ) ๐š๐ญ: https://www.alliedmarketresearch.com/request-sample/A13672

By deployment, the Korea call center AI market share was dominated by the cloud segment in 2020, and is expected to maintain its dominance in the upcoming years, owing to growing popularity of interactive voice response (IVR) solutions to enable quick resolution of queries over calls. Software allows customers to resolve product-related matters by themselves rather than depending on customer care executives.

Based on component, the solutions segment contributed to the largest share in 2020, accounting for more than three-fifths of the total share, and is projected to maintain its leadership status during the forecast period. However, the services segment is expected to manifest the largest CAGR of 28.5% from 2021 to 2030.

๐๐ฎ๐ฒ ๐๐จ๐ฐ & ๐†๐ž๐ญ ๐„๐ฑ๐œ๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ž ๐ƒ๐ข๐ฌ๐œ๐จ๐ฎ๐ง๐ญ ๐จ๐ง ๐ญ๐ก๐ข๐ฌ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ : https://www.alliedmarketresearch.com/korea-call-center-ai-market/purchase-options

๐“๐ก๐ž ๐ค๐ž๐ฒ ๐ฉ๐ฅ๐š๐ฒ๐ž๐ซ๐ฌ ๐ฉ๐ซ๐จ๐Ÿ๐ข๐ฅ๐ž๐ ๐ข๐ง ๐ญ๐ก๐ข๐ฌ ๐ซ๐ž๐ฉ๐จ๐ซ๐ญ ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ž

๐‹๐ž๐š๐๐ข๐ง๐  ๐ฉ๐ฅ๐š๐ฒ๐ž๐ซ๐ฌ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐Š๐จ๐ซ๐ž๐š ๐œ๐š๐ฅ๐ฅ ๐œ๐ž๐ง๐ญ๐ž๐ซ ๐€๐ˆ ๐ฆ๐š๐ซ๐ค๐ž๐ญ ๐š๐ง๐š๐ฅ๐ฒ๐ณ๐ž๐ ๐ข๐ง ๐ญ๐ก๐ž ๐ซ๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ž ๐‚๐จ๐ ๐ง๐ž๐ฑ, ๐Ž๐ฆ๐ซ๐จ๐ง, ๐๐š๐ฌ๐ฅ๐ž๐ซ, ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ˆ๐ง๐ฌ๐ญ๐ซ๐ฎ๐ฆ๐ž๐ง๐ญ๐ฌ, ๐Š๐ž๐ฒ๐ž๐ง๐œ๐ž, ๐“๐ž๐ฅ๐ž๐๐ฒ๐ง๐ž ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ, ๐’๐จ๐ง๐ฒ, ๐ˆ๐ง๐ญ๐ž๐ฅ, ๐“๐ž๐ฑ๐š๐ฌ ๐ˆ๐ง๐ฌ๐ญ๐ซ๐ฎ๐ฆ๐ž๐ง๐ญ๐ฌ, ๐š๐ง๐ ๐๐š๐ฎ๐ฆ๐ž๐ซ ๐Ž๐ฉ๐ญ๐ซ๐จ๐ง๐ข๐œ.

On the basis of component, the solution segment dominated the Korea call center AI market share in 2020, and is expected to continue this trend during the forecast period. This is attributed to colossal adoption of chatbots/IVAs across various operations. Currently, BFSI has the highest adoption of call center platforms and solutions as compared to other verticals. Call center AI solutions help financial institutions in flawlessly connecting with customers, improving customer experience, and lowering the response time, thereby increasing the overall efficiency.

Based on industry vertical, the telecom sector held the highest share in 2020, accounting for more than two-fifths of the total share, and is projected to maintain its dominance by 2030. However, the healthcare segment is expected to portray the fastest CAGR of 30.0% during the forecast period.

The report offers detailed segmentation of the Korea call center AI market based on component, deployment, and industry vertical.

๐†๐ž๐ญ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ข๐ณ๐ž๐ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฒ๐จ๐ฎ'๐ซ๐ž ๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ: https://www.alliedmarketresearch.com/request-for-customization/A13672

Korea's top telecom company also looks forward to acquiring the capabilities to identify vulnerable high risk groups in case of a pandemic or group infection and promote an effective use of limited medical resources such as medical personnel and test kits. South Korea is developing its AI capabilities and has expressed its ambition to position itself as a global contender in the AI technologies market. Government of South Korea (ROK) officials perceive AI as a crucial element for the country's

๐Š๐„๐˜ ๐…๐ˆ๐๐ƒ๐ˆ๐๐†๐’ ๐Ž๐… ๐“๐‡๐„ ๐’๐“๐”๐ƒ๐˜

By component, in 2020 the solution segment dominated the Korea call center AI market size. However, the service segment is expected to exhibit significant growth during the forecast period.

By deployment, the cloud Based Call center AI Systems segment generated the highest revenue of Korea call center AI market in 2020. However, the cloud Call center AI Systems segment is expected to witness highest growth rate in the future.

By industry verticals, the telecom segment accounted for the highest revenue of Korea call center AI market in 2020; however, the media and entertainment is expected to witness highest growth rate during the forecast period.

๐ˆ๐ง๐ช๐ฎ๐ข๐ซ๐ฒ ๐๐ž๐Ÿ๐จ๐ซ๐ž ๐๐ฎ๐ฒ๐ข๐ง๐ : https://www.alliedmarketresearch.com/purchase-enquiry/A13672

Based on industry vertical, the telecom sector held the highest share in 2020, accounting for more than two-fifths of the total share, and is projected to maintain its dominance by 2030. However, the healthcare segment is expected to portray the fastest CAGR of 30.0% during the forecast period.

๐Ž๐ญ๐ก๐ž๐ซ ๐“๐ซ๐ž๐ง๐๐ข๐ง๐  ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ฌ:

AI in Medical Imaging Market - https://www.alliedmarketresearch.com/ai-in-medical-imaging-market-A12693

Emotion AI Market - https://www.alliedmarketresearch.com/emotion-ai-market-A231628

Bot Services Market - https://www.alliedmarketresearch.com/bot-services-market-A12524

AI in IoT Market - https://www.alliedmarketresearch.com/ai-in-iot-market-A12590

๐‚๐จ๐ง๐ญ๐š๐œ๐ญ:

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Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Portland, Oregon. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.

Pawan Kumar, the CEO of Allied Market Research, is leading the organization toward providing high-quality data and insights. We are in professional corporate relations with various companies and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.

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