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Blueswift Axles Rescues a Camping Trip Gone Wrong

12-30-2024 08:44 AM CET | Logistics & Transport

Press release from: Blueswift Axles

Blueswift Axles Logo

Blueswift Axles Logo

When Jeff Riebe and his wife set off for a camping adventure in Copper Harbor, Michigan, they expected breathtaking views and peaceful relaxation. What they didn't expect was a camper axle failure that threatened not just their trip but the very safety of their camper. Thanks to Blueswift Axles' fast 48-hour build times and exceptional customer service, what could have been an endless nightmare turned into a story of success.

The Challenge: A Critical Axle Failure in a Remote Location

Copper Harbor, located seven hours from Jeff's home, is known for its early, harsh winters with snowfall reaching up to 250 inches per year. During their trip, the torsion axle on Jeff's camper failed, leaving the trailer immobile. With winter looming and the need to vacate the site within weeks, the clock was ticking.

Jeff initially turned to Dexter, the manufacturer of his original axles, expecting a quick solution. After supplying Dexter with all necessary axle information, the response he received was disheartening. It took them a week to quote a price, and the expected delivery time was up to four weeks-far too long given the urgency of the situation.

Finding Blueswift Axles: A Beacon of Hope

Frustrated and desperate for a solution, Jeff turned to the internet and discovered Blueswift Axles. Late on a Sunday evening, he reached out for help. By Monday morning, Blueswift's team was already on the case.

Jeff recalls, "They called me by phone Monday morning, gave me a price while on the phone, and offered a quick turnaround option. Their responsiveness blew me away."

The Solution: 48-Hour Build Time and On-Site Delivery

Blueswift Axles immediately went to work. By paying an extra fee for expedited service, Jeff ensured his custom axles were built and shipped in record time. Just three days later, on Thursday morning, a trucking company called to confirm that the new axles were being delivered to the campsite in Copper Harbor by noon.

Not only were the axles delivered ahead of schedule, but they also fit perfectly, allowing Jeff and his wife to install them seamlessly the following day.

The Results: Disaster Averted

Thanks to Blueswift Axles' 48-hour build time, Jeff and his wife successfully retrieved their camper and safely transported it home before winter weather began. Reflecting on the experience, Jeff shared, "This is truly a wonderful experience!"

Why Blueswift Axles Stands Out

Jeff's case highlights several key reasons why Blueswift Axles remains America's #1 rated trailer axle and parts store:

Speed: Their industry-leading 48-hour build time saved Jeff from weeks of waiting.

Responsiveness: Unlike competitors, Blueswift provided a price quote during the first call and maintained constant communication.

Accuracy: The custom-built axles fit perfectly, making installation hassle-free.

Customer-Focused Approach: While other companies treated Jeff's situation as routine, Blueswift made it a priority.

Conclusion: When Time Matters, Blueswift Delivers

Jeff's story is a testament to Blueswift Axles' commitment to helping customers in even the most challenging situations. Whether it's a camping trip in remote Copper Harbor or a routine axle replacement, Blueswift is dedicated to delivering solutions faster and more efficiently than anyone else.

When disaster strikes, trust Blueswift Axles to turn your crisis into a success story.

2615 Dean Ave, Des Moines, IA 50317
(515) 608-8040
info@blueswiftAxles.com
Daylon Holt

Blueswift Axles is America's #1 rated trailer axle and parts store, dedicated to providing high-quality, reliable solutions for trailer owners across the country. Specializing in custom-built axles, hubs, brakes, suspension parts, and more, we pride ourselves on unmatched customer service and industry-leading turnaround times.

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