Global Online Food Delivery Market Size, Share, Trends, Growth, and Industry Analysis 2035

Global Online Food Delivery market size was USD 290.38 billion in 2024 and the market is projected to touch USD 684.75billion by 2035, at a CAGR of 10.3% during the forecast period. The primary drivers for this an increase are rising internet usage, the widespread adoption of smartphones, technological advancements, and the emergence of cloud kitchens. Cloud kitchens are an appealing investment alternative since they enable minimal setup costs and reduce operating expenditures including employment taxes, servicing staff, furnishings, energy, and insurance. In order to keep up with changing market trends, this has forced a number of restaurants to enter the cloud kitchen stage.​

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​The increase demand is explained by the rise of restaurants across the globe, the growth of cloud-based technology, and the grow popularity of Quick Service Restaurant (QSR) services. Due to the pandemic, a lot of restaurants and packaged food services decided to use online sales channels in order to satisfy customer demands. Therefore, it is anticipated that the additional advantage of implementing POS systems to accurately determine client preferences and sales patterns will support market expansion. Furthermore, numerous recent advancements in order processing techniques have allowed restaurateurs to expedite their order management. For example, the Kitchen Display System (KDS), a touchscreen menu board for kitchen employees, instantly highlights any specific dietary requirements and displays orders according to priority. It keeps track of meal delivery schedules and connects directly to the restaurant's point-of-sale system.

Additionally, food delivery services including GrubHub, PostMates, to Zomato are giving eateries the chance to enhance their online visibility, attract new clients, and increase their profitability. Additionally, restaurants are using restaurant review websites to improve their reputations. Restaurants must adjust to the shifting business environment and implement management software to stay ahead of the competition, even if advancements in software and applications for the food service sector are not slowing down. It is expected that the circumstance will accelerate market expansion. The growing number of cellphones and better connection to the internet provide consumers access to a wide range of applications, including food delivery services on the internet. A number of factors, such time and money savings, safer and healthier food, heightened customer loyalty, & highly personalized meal alternatives, have contributed to the rapid growth of food delivery and ordering sites. With fresh innovations like virtual eateries and ghost kitchens, the market for digital food innovation is expanding steadily. The number of digital orders and deliveries is up to 300% more than the number of dine-in customers, according to REVOLVING KITCHEN.

Countries Covered

U.S., Canada, Mexico, U.K., Germany, France, Italy, Spain, China, India, Japan, South Korea, Australia, Brazil, Argentina, GCC Countries, and South Africa, among others.

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Global Online Food Delivery dynamics

The factors influencing the dynamics of the Global Online Food Delivery (ESS) market include regulatory mandates, technological advancements, and increasing industrial safety awareness. Due to more research and developments, the applications of artificial intelligence & massive data analysis are becoming a greater variety. Online meal delivery companies that use AI and big data analytics are going to be able to create websites and mobile applications that provide users with a personalized experience that is easy to navigate and has an attractive user interface. These intelligent apps help consumers to make better choices by using their location, current and previous preferences, and ratings of other restaurants. The main advantage is that the interactive component promotes deeper involvement, that renders it more similar to the traditional restaurant dine-in experience. In order to give app users, the best recommendations, big data analytics will analyze user behavior in real time.

Global Online Food Delivery drivers

Cloud Kitchens to Bolster Market Growth

Due to increased smartphone adoption and better network connectivity, consumers may now access a wide range of applications, including online food delivery services. After looking through a list of restaurants, customers may quickly place orders with their favorite eateries using a smartphone. Rural villages and even the most isolated locations on the planet are available with smartphones. The availability of food delivery services and e-commerce websites made feasible by smartphone applications is partially to blame for the shift in rural residents' attitudes toward online shopping.

Growing Use of Smartphones and Internet Penetration

The market for online meal delivery services has expanded due to the rapid adoption of reasonably priced smartphones and better connectivity to the internet. In developing countries, where technological developments have assisted in close the gap between rural and urban residents, this is especially apparent. Customers may more easily research and use online meal delivery services due to improved digital access, that drives the market's significant expansion.

Restraints:
High Delivery Volumes to pose as a Threat

The increasing popularity of online food ordering is creating practical challenges for food delivery businesses. A lot of eateries use online meal delivery services to expand their clientele. However, restaurants receive a ton of orders from these sites every day. Restaurants might therefore find it difficult to manage a high volume of orders across multiple platforms.

High Operational Costs

The costs related to online meal delivery services are high and include marketing, driver salary, technology infrastructure, and delivery logistics. Profitability may be strained in maintaining a dependable delivery network with constant service quality. Commission fees are a further prevalent characteristic of restaurant partnerships, that may discourage smaller eateries from joining forces and restrict market expansion.

Opportunities:
Growth in Emerging Economies

A significant development potential exists in emerging countries in Asia, Africa, & Latin America due to growing internet usage & disposable incomes. The increasing use of technology in these areas presents an opportunity for delivery services that deliver meals online to reach a new market. By adapting services to local preferences and offering affordable delivery options, the service industry may see significant growth.

Segment Overview
By Type, The Online Food Delivery market is segmented into Restaurant to Consumer, and Platform to Consumer. The platform-to-consumer delivery level accounted for the largest share of revenue in 2023, with 69.3%. The platform-to-consumer transportation category includes the earnings of an online company that serves as a middleman between consumers and several eateries, delivering orders from participating eateries to the customer. The global food platform-to-consumer delivery service has increased because to the increasing internet penetration. During the projected period, the restaurant-to-consumer delivery market is expected to rise at a notable 7.6% CAGR. The segment is growing as a result of improved food-service logistics, quicker smartphone access, increased internet penetration, and changing consumer lifestyles. A number of well-known restaurant chains, like Freshmenu, Biryani Kilo, and Fassos by Rebel Foods, are making significant investments in cloud kitchens because a large number of customers buy their meals from their platforms.

By Payment Method, The Online Food Delivery market is segmented into Online, and Cash On Delivery. Online payments, the largest contributor to the market, are anticipated to grow at a compound annual growth rate (CAGR) of 19.9% throughout the course of the forecast period. Payment portals, net banking, and credit/debit cards are examples of online payment services. In order to let users, pay for their orders, a wallet option has been implemented. Additionally, by boosting app engagement, a wallet helps with marketing and offers. It is anticipated that more consumers will make payments online as a result of increased awareness of digital currencies and collaboration between banks and online meal delivery businesses.

The COD (Cash on Delivery) segment is expected to develop significantly over the projected period. This increase can be explained by the fact that some consumers prefer to pay with cash since they don't think online payments are safe. In the upcoming years, as banks strive to increase security and give clients more options, the situation is likely to alter. Additionally, the preferred method of payment in several developing countries, like India and Sub-Saharan Africa, is cash-on-delivery.

Global Online Food Delivery Overview by Region

Asia-Pacific is currently holding the largest market share for meal delivery websites worldwide and is predicted to grow at a CAGR of 19.80% during the projected period. Growing average individual wages and changing generational preferences are driving the region's growth. The growth of the local market is also being driven by millennials' growing usage of smartphones & acceptance of novel innovations such as voice-assistant applications. The public in the region are inclined to employ food delivery services as e-commerce has grown in emerging economies like Japan and India.

North America is expected to grow at a compound annual growth rate (CAGR) of 18.3% over the forecast period. The shifting preferences of the local populace can be linked to the rising popularity of fast food in the area. Due to their busy schedules and evolving lifestyles, many have started ordering meal delivery to their homes or workplaces during the past 10 years rather than eating out. Several online food delivery services, such Just Eat Holding Limited and Postmates Inc., are also encouraging the growth of the local sector. The region's growth may be aided by the live client service, delivery execution, as well as other related services offered by local industry players.

Global Online Food Delivery market competitive landscape

Leading companies such as Delivery Hero SE, DoorDash, Domino's Pizza Inc., Ele.me (Alibaba Group Holding Limited)., McDonald's, Papa John's International, Inc., Pizza Hut, Uber Technologies Inc., Zomato Ltd., and Waiter.com, Inc. Grubhub., Deliveroo, and Just Eat Takeaway.com. The significant players in the marketplace are primarily leaned on collaborations & expansions to quickly speed up their market expansion. The primary drivers of the global online food market are the expansion of workers, rising internet usage, & the food & beverage market.

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