Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019

UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. For instance, one can receive a voicemail message and choose to access it through e-mail or a cell phone. It is used in various sectors such as Healthcare, Education, Finance and Banking, and Hospitality. It enables better collaboration by unifying different modes of communications into a single and combined user experience.

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TechNavio's analysts forecast the UC&C market in the EMEA region to grow at a CAGR of 12.31 percent over the period 2014-2019.

Covered in this Report

This report covers the present scenario and the growth prospects of the UC&C market in the EMEA region for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. It considers the revenue generated from the technologies used in cell phones:

Collaboration tools
Video conferencing
PBX extensions
Others: It includes customer care applications and contact center applications

TechNavio's report, Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the UC&C market landscape in the EMEA region and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key Vendors

Avaya
Cisco Systems
Microsoft
Unify

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