Press release
Meticulous Research® Projects Global Conversational AI Market to Reach $54.1 Billion by 2031
Meticulous Research®, a leading authority in global market intelligence, has published its latest comprehensive report titled "Conversational AI Market by Offering, Application, Organization Size, Deployment Mode, Sector - Global Forecast to 2031." This report provides an in-depth analysis of the rapidly evolving Conversational AI market, which is poised to reach an impressive $54.1 billion by 2031, growing at a robust CAGR of 23.9% over the forecast period.Download Sample Report Now @ https://www.meticulousresearch.com/download-sample-report/cp_id=5594
The burgeoning demand for conversational AI solutions is driving this market expansion, as businesses increasingly seek to enhance call center operations and leverage the capabilities of voice-enabled devices. However, challenges such as the lack of accuracy in recognizing regional accents and low awareness about the potential of conversational AI solutions could hinder market growth. Conversely, the untapped potential of AI-driven voice assistants in healthcare and the rising adoption of conversational AI for sales and marketing management present significant growth opportunities. Data privacy and security concerns, however, remain critical challenges.
Market Segmentation and Key Insights
The global conversational AI market is segmented based on offering, application, organization size, deployment mode, and sector. Key insights from the report include:
• Offering: The market is categorized into solutions (including chatbots, intelligent virtual assistants, and speech recognition solutions) and services (professional and managed services). In 2024, the solutions segment is anticipated to command over 76.0% of the market, driven by the growing focus on automation and the extensive deployment of conversational AI solutions across various industries.
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• Application: The customer service segment is set to dominate the market with a projected share of over 27.0% in 2024, spurred by the increasing use of AI-powered chatbots and virtual assistants in customer service, account management, and multilingual support. This segment is also expected to witness the highest growth rate during the forecast period.
• Organization Size: Large enterprises are expected to lead the market, holding over 63.0% of the share in 2024. This is attributed to their strategic IT initiatives and the early adoption of advanced technologies in sectors such as retail, manufacturing, healthcare, and automotive.
• Deployment Mode: Cloud-based deployment will likely capture the largest share (above 67.0%) by 2024, owing to its benefits like scalability, cost-effectiveness, and ease of maintenance. This segment is also projected to grow at the highest CAGR, fueled by the rising demand for cloud-based conversational AI solutions.
• Sector: The IT & telecommunications sector is forecasted to dominate the market with a 28.0% share in 2024, driven by the adoption of AI solutions for fraud detection and the need for enhanced call center operations. This sector is also expected to experience the fastest growth.
Geographical Analysis
Regionally, North America is projected to lead the global conversational AI market, accounting for over 37.0% of the market share in 2024. The presence of key industry players and a strong demand for AI-powered customer support services are major factors contributing to this dominance. Meanwhile, the Asia-Pacific region is expected to witness the highest growth rate, with a CAGR exceeding 26.0%, driven by increasing adoption of AI solutions and technological advancements.
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Key Market Players
The global conversational AI market is highly competitive, with major players such as Google LLC (U.S.), Microsoft Corporation (U.S.), Amazon Web Services, Inc. (U.S.), Oracle Corporation (U.S.), International Business Machine Corporation (U.S.), NVIDIA Corporation (U.S.), and Baidu, Inc. (China) leading the market. Other notable players include Verint Systems Inc. (U.S.), SAP SE (Germany), AT&T Inc. (U.S.), Conversica, Inc. (U.S.), AssemblyAI, Inc. (U.S.), Kore.ai Inc. (U.S.), OpenAI OpCo, LLC (U.S.), and DRUID S.A. (Romania).
Related Reports:
Natural Language Processing Market - https://www.meticulousresearch.com/product/natural-language-processing-market-5505
Artificial Intelligence in Marketing Market - https://www.meticulousresearch.com/product/artificial-intelligence-in-marketing-market-5771
Healthcare Virtual Assistant Market - https://www.meticulousresearch.com/product/healthcare-virtual-assistant-market-4930
Contact:
Mr. Khushal Bombe
Meticulous Market Research Inc.
1267 Willis St, Ste 200 Redding,
California, 96001, U.S.
USA: +1-646-781-8004
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APAC: +91 744-7780008
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We are the trusted research partners for leading businesses around the world, providing market intelligence focused towards building revenue transformation strategies. Our research is used by Fortune 500 organizations to attain success by scouting next generation revenue opportunities well ahead of their competition.
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