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REVE Chat offers cloud based multi-channel live chat platform for better website engagement

09-07-2016 12:10 PM CET | IT, New Media & Software

Press release from: REVE Chat

LIVE CHAT SOFTWARE

LIVE CHAT SOFTWARE

REVE Group, a leading Software & Communication solution provider, today announced the launch of REVE Chat, a multi-channel cloud based live chat platform that enables online businesses to connect with their customers in real-time. As a website engagement software, it helps to offer instant assistance to the website visitors, get customer feedback, improve sales conversions and build brand loyalty.

Most of the businesses do not get the chance to connect with their website visitors in real time and hence lose the opportunity to engage with their potential customers. To fulfill this gap, REVE Chat offers several advanced features like Live Chat, Voice Calls, Video Chat, Facebook Chat Integration, Queuing and Proactive Chat. Other features like Visitor Analytics, Advanced Routing, Real Time Chat Monitoring, make REVE Chat a complete customer engagement software for online businesses. It can be integrated with other popular platforms like WordPress, Joomla, Shopify, Magento and Prestashop.

“REVE Chat offers live voice calls and video chat, directly through browser, using WebRTC technology", said Mr. M Rezaul Hassan, Group CEO, REVE Group. He further added, “As a cloud based service, REVE Chat is being used by some of the leading telecom operators and other E-Commerce businesses for increasing website engagement and building relationships with their customers. They have found it tremendously useful to build customer centric approach across various teams”

When it comes to providing quality customer service, then there is a very little room for any kind of mistakes. Customers always want their problems to be resolved easily and quickly. Adding REVE Chat on the website helps companies to provide instant assistance and stay ahead of other competitors. REVE Chat’s real-time information allows the support agents to engage with the website visitors in the right way- increasing both productivity of the support team and customer satisfaction.

REVE Chat is easy to set up and takes only few minutes to be integrated with any website. It offers 14 days FREE TRIAL with all the available features for businesses to understand its benefits before making a decision to purchase.

Sign up for the 14-days FREE TRIAL

Visit www.revechat.com to know more about REVE Chat features and pricing plans.

For more information or media queries please mail us at contact@revechat.com.

About REVE Chat:
REVE Chat is part of REVE Group, Singapore based technology group known for its cloud solutions, telecom software and cyber security products. REVE Chat is a multi-channel cloud based live chat platform for offering instant assistance to the customers and increased sales conversions.

Company : REVE Chat

Address: WCEGA Tower, 21 Bukit Batok Crescent,
#15- 84, Singapore 658065

Contact Person:

Mr. Ronak Shah | REVE Chat
(+65) 3157 5040 | ronak@revechat.com
www.revechat.com

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