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Cloud-Based ITSM Global Market Analysis, Trends, Growth, Research And Forecast 2033
Cloud-Based ITSM Global Market Analysis
As per the report, the cloud-based itsm market size has grown rapidly in recent years. It will grow from $8.19 billion in 2023 to $9.18 billion in 2024 at a compound annual growth rate (CAGR) of 12.1%. The cloud-based itsm market size is expected to see rapid growth in the next few years. It will grow to $16.05 billion in 2028 at a compound annual growth rate (CAGR) of 15.0%.
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Rapid Growth Of Cloud-Based Itsm Market Fueled By Increased Adoption Of Cloud-Based Applications
The increase in adoption of cloud-based applications will propel the growth of the cloud-based ITSM market in the forecasted period. Cloud adoption is a business strategy aiming to improve internet-based database capabilities' scalability while lowering costs and risks. Organizations use cloud computing, or remote computers hosted on the Internet, to store, manage, and process essential data. For instance, in November 2021, a 2021 Cloud Adoption Survey published on O'Reilly Media, a US-based learning company, showed that COVID-19 accelerated the cloud adoption application. According to the O'Reilly survey, cloud adoption is rapidly increasing across industries, with 90% of businesses using cloud computing. This is an increase from last year's poll (2020), which found that 88% of respondents were using the cloud, demonstrating that cloud use is accelerating. Therefore, the adoption of cloud-based applications will drive the cloud-based ITSM market growth.
Technological Innovation Drives Advancements In The Market
Technological innovation is a key trend gaining popularity in the cloud-based ITSM market. Major companies operating in the cloud based ITSM market are focused on providing technologically advanced solutions and platforms to strengthen their market position. These companies are implementing next-generation cloud-based ITSM technologies into their services and platform, such as virtualization, grid computing, service-oriented architecture, artificial intelligence, mining, cloud computing, automated cloud orchestration, and others. For instance, In October 2023, Sherweb, a Canadian-based cloud solutions provider and technology company, launched an all-in-one IT service management (ITSM) solution, C2 MSP. This customizable solution is designed to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners' end-client experience. C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.
The cloud-based itsm market covered in this report is segmented -
1) By Component: Solutions, Services
2) By Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises
3) By End User: Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education
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Major companies operating in the cloud-based itsm market report are ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Cherwell Software LLC, Ivanti Inc., Axios Systems plc, Citrix Systems Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand
Contents of the report:
1. Executive Summary
2. Cloud-Based ITSM Market Report Structure
3. Cloud-Based ITSM Market Trends And Strategies
4. Cloud-Based ITSM Market - Macro Economic Scenario
5. Cloud-Based ITSM Market Size And Growth
…..
27. Cloud-Based ITSM Market Competitor Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
30. Appendix
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