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Times BPO Recognized as the Best BPO Outsourcing Consulting Company by the Department of Telecommunications

07-29-2024 12:48 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Times BPO

Call Center Business

Call Center Business

Delhi, India - July 29, 2024 - In an era marked by rapid technological advancements and evolving business landscapes, one company has stood the test of time and emerged as a beacon of excellence in the outsourcing industry. Times BPO, a pioneering force in the BPO sector, is proud to announce its 13th anniversary and its recent accolade as the "Best BPO Outsourcing Consulting Company" awarded by the Department of Telecommunications.

A Journey of Growth and Innovation

Founded in 2011, Times BPO started with a vision to redefine the outsourcing industry by providing unparalleled service quality and innovative solutions. Over the past 13 years, the company has grown exponentially, establishing a formidable presence with 83 centers across India and expanding its global footprint with four international centers in the USA, the Philippines, Egypt, and Pakistan.

"Our journey has been nothing short of remarkable," says Suraj, CEO of Times BPO. "From our humble beginnings, we have continuously strived to exceed client expectations, embrace cutting-edge technology, and foster a culture of excellence. This recognition by the Department of Telecommunications is a testament to the hard work and dedication of our entire team."

Empowering Startups and Entrepreneurs

Times BPO's success is deeply intertwined with the success stories of numerous startups and entrepreneurs who have partnered with the company. By offering comprehensive call center projects, BPO franchises, and business consulting services, Times BPO has played a pivotal role in the growth and success of many budding businesses.

Take the story of Rajesh Kumar, a young entrepreneur from Bangalore. In 2015, Rajesh was struggling to get his startup off the ground. He lacked the necessary infrastructure, expertise, and guidance to scale his business. That's when he turned to Times BPO. With their extensive outsourcing solutions and business consulting services, Rajesh's startup not only survived but thrived. Today, his company is a leading player in the tech support industry, serving clients worldwide.

"Times BPO was the turning point for my business," Rajesh recalls. "Their support and guidance were instrumental in helping me navigate the challenges of running a startup. They provided the infrastructure and expertise I needed, and their commitment to excellence inspired me to push my limits."

Global Expansion and Impact

Times BPO's international expansion has been a strategic move to cater to the growing global demand for outsourcing services. The company's centers in the USA, the Philippines, Egypt, and Pakistan are a testament to its commitment to delivering world-class services to clients across different continents.

Each of these centers is equipped with state-of-the-art technology and staffed by highly trained professionals who are dedicated to providing exceptional service. Whether it's handling customer inquiries, managing back-office operations, or providing technical support, Times BPO's global teams ensure that clients receive consistent, high-quality service regardless of their location.

Recognition and Awards

The accolade from the Department of Telecommunications is not the first recognition that Times BPO has received. Over the years, the company has been honored with numerous awards for its outstanding contributions to the BPO industry. These accolades are a reflection of Times BPO's unwavering commitment to quality, innovation, and customer satisfaction.

"Receiving the Best BPO Outsourcing Consulting Company award is a significant milestone for us," says Times BPO. "It validates our efforts and reinforces our belief that putting clients first and continually striving for excellence are the keys to success. This award belongs to every member of our team who has worked tirelessly to uphold our values and deliver exceptional service."

A Bright Future Ahead

As Times BPO celebrates its 13th anniversary, the company is already looking ahead to the future. With plans to further expand its global presence and enhance its service offerings, Times BPO is poised to continue its legacy of excellence in the outsourcing industry.

"We are constantly evolving to meet the changing needs of our clients," explains Vijay Tomar, Chief Technology Officer of Times BPO. "Our focus on innovation and technology allows us to stay ahead of the curve and deliver cutting-edge solutions. We are excited about the future and are committed to helping our clients achieve their business goals."

A Word from Our Clients

The success of Times BPO is best reflected in the words of its clients. Suresh Patel, CEO of a leading e-commerce company, shares his experience: "Partnering with Times BPO has been one of the best decisions we made. Their expertise and dedication have been instrumental in our growth. They have become more than just a service provider; they are a trusted partner in our journey."

Similarly, Maria Gomez, a startup founder from the USA, expresses her gratitude: "Times BPO has been a game-changer for us. Their support has allowed us to focus on our core business while they handled our customer service and back-office operations. Their professionalism and commitment to quality are unmatched."

Join the Celebration

As Times BPO marks its 13th anniversary, the company invites its clients, partners, and stakeholders to join in the celebration of this remarkable journey. With a legacy of excellence, a track record of success, and a vision for the future, Times BPO continues to set new benchmarks in the outsourcing industry.

For more information about Times BPO and its services, please visit www.timesbpo.com

Times BPO
214 No.1, DDA Building, Janakpuri, New Delhi, 110058
Mobile: +91 9717383851
Email: info@timesbpo.com

Times BPO is a leading outsourcing company with 13 years of experience in providing top-notch call center projects, BPO franchises, and business consulting services. With 83 centers across India and four international centers in the USA, the Philippines, Egypt, and Pakistan, Times BPO is committed to delivering exceptional service and innovative solutions to clients worldwide. Recognized as the Best BPO Outsourcing Consulting Company by the Department of Telecommunications, Times BPO is dedicated to empowering businesses and driving success.

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