Healthcare Navigation Platform Market Size, Trends, Latest Insights, Analysis and Forecast 2024-2031

Global healthcare navigation platform market is anticipated to grow at a CAGR of 8.5% during the forecast period (2024-2031). Healthcare navigation platforms offer a range of features to enhance care coordination and improve patient outcomes. These include care team communication tools, integration with electronic health records, population health management capabilities, and telehealth and remote monitoring services. These comprehensive platforms empower patients to actively participate in their care while ensuring seamless transitions of care and efficient management of referrals.

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• In June 2023, GenWorks Health launched GenStore, a healthcare e-commerce platform, that offered medical equipment and supplies at affordable prices for doctors, hospitals, medical professionals, NGOs, and paramedics. The platform aimed to enhance accessibility and customer engagement, with microsites for Women's Health, In Vitro Diagnostics, and Treatment Solutions.

• In June 2023, Benefitfocus, introduced a new care navigation experience using data science to identify doctors with improved health outcomes, thereby reducing healthcare claim costs.

• In September 2023, Orion Health introduced virtualoso, a digital front door technology that integrates health system data into a unified healthcare platform, aimed to enhance patient and family access to medical services. It provides a comprehensive healthcare navigation service, including an accredited health knowledge hub, medical library, directory, find-a-service, digital health records, translation, 24/7 online chat, virtual consultations, wellness support, and appointment booking.

• In November 2023, PocketHealth introduced MyCare Navigator, a personalized solution that offered follow-up recommendations, doctor-specific questions, and health screening tools to maintain patient-engagement with healthcare providers.

Global Healthcare Navigation Platform Market Report Segment

By Application

• Electronic Health Records (EHR)
• Appointment Scheduling
• Telehealth and Remote Patient Monitoring
• Population Health Management
• Chronic Disease Management
• Others (Patient Referral Management, Apple Health and Health Information and Resource Access)

By Deployment

• On-Premises
• Cloud Based

By End-User

• Large Enterprises
• Small and Medium Enterprises (SMEs)

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Global Healthcare Navigation Platform Market Report Segment by Region

North America

• United States
• Canada

Europe

• Germany
• United Kingdom
• France
• Spain
• Italy
• Rest of Europe

Asia-Pacific

• China
• Japan
• India
• Rest of Asia-Pacific

Rest of the World

• Middle East & Africa
• Latin America

Company Profiles

• 3M Co.
• Accolade
• athenahealth, Inc.
• Cerner Corp.
• Change Healthcare
• GE HealthCare Technologies Inc.
• Health Advocate
• Health Catalyst
• HealthJoy, LLC
• Included Health, Inc.
• Inovalon
• McKesson Corp.

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