Flight Centre Limited opens Flight Shop in Gurgaon

After the launch of its first leisure travel shop in India last month, global travel retailer Flight Centre Limited has opened a Flight Shop in Gurgaon today. The company, which operates successfully in India through its corporate travel business FCm Travel Solutions, now looks forward to expanding into the country’s emerging leisure travel sector and will trade under the Flight Shop banner.

Flight Centre Limited’s Global Managing Director Graham Turner said, “We see potential to provide a valued service to the leisure travel market and to build on the success we have experienced in the corporate travel sector in the country. With the Flight Centre name unavailable in India, the Flight Shop branding appropriately conveyed the company’s services to the Indian market.”

Entry into the Indian leisure travel market represented the company’s first international expansion in the leisure sector since opening in the United States in 1999. “Developing a presence in India is a small and strategic investment for Flight Centre Limited.” Mr. Turner said. The Flight Shop outlets will operate alongside the FCm Travel Solutions business, which is headed by Rahul Nath.

According to Gaurav Luthra, FCm’s Vice President, who will head the leisure operation, “Visitors to Flight Shop could expect excellent holiday bargains, with the expert consultants arranging everything from airfares, accommodation and package holidays to car hire and visas. The Flight Shop’s expert service will be backed by a value proposition of ‘Our Perfect Holiday Promise - enjoy the holiday you paid for or we’ll give you a Rs. 1500 voucher’”.

After starting out with just one store 25 years ago, Flight Centre Limited has enjoyed remarkable growth. In its most recent full-year result announcement to the Australian Stock Exchange, the company revealed record sales and profit figures.

Flight Shop,
DLF Cyber City,
Building No. 8, Upper Ground Floor,
Tower-B, Gurgaon, Haryana.
Tel: +91 124 4263291-00
Fax: +91 124 4263299

Flight Centre Limited is one of the most successful and fastest growing travel groups in the world. The company is headquartered out of Brisbane (Australia) and provides a complete range of travel services to leisure and business travelers across nine countries. Flight Centre Limited’s corporate division called FCm Travel Solutions is the largest Travel and Expense Management Company in the Asia-Pacific region and is a renowned name in the corporate travel management segment in India.

Flight Centre now plans to bring in a new concept of Travel Stores to India by opening Flight Shops in various Metropolitan cities. This is an effort by the company to bring higher level of service concept in India so that corporate level of services can be rendered to the leisure or holiday traveler as well. The company plans to keep these Flight Shops an entirely separate cost/ profit centre and they will not be related with the corporate division FCm Travel Solutions. Through these Flight Shops the company will be targeting Small & Medium enterprises (SME's).

At Flight Shops, emphasis will be given to the following:
• Understanding the mood of traveler
• Personal Touch
• Customised solutions
• Customer Servicing
• Branded Services
• Accountability to Customers

Following are some of the services that Flight Shops would be offering:
• Flights/ Airfares
• Holidays/ Vacations
• Hotels/ Resorts/ Accommodation
• Car Rental & Car Hire
• Travel insurance
• Tours
• Visa & travel Advices

A customer can visit any nearby store and also book over the phone. Right now, Flight Centre plans to open two Shops in Delhi & NCR out of which one would be in MGF Metropolitan Mall and the other one in DLF Cyber City. The company will try and accommodate all the services in India that it offers to its customers through 1500 shops across nine countries.

Travel being complex world, searching around net won’t get you the best option, although it may seem to be the cheapest. Consumer may end up in an expensive deal which is sold as lucrative option. While online travel agencies/portals lack personal touch and professional guidance, Consultants at Flight Shops will guide you in the best possible way and provide one stop shopping experience. The consultants at Flight Shops will ensure to get best back end margins, wherever possible, with their selling skills.

This release was published on openPR.