Press release
Field Service Management Solution Market Dynamics, Trends, Drivers, Growth Rate Size, Share Overview 2033
Field Service Management Solution Market
The field service management solution market size is expected to see rapid growth in the next few years. It will grow to $5.9 billion in 2028 at a compound annual growth rate (CAGR) of 21.6%. The growth in the forecast period can be attributed to rising acceptance of smartphones, increasing number of skilled field service employees in the IT And telecom industry, rising adoption of wearable devices, increasing demand for enhanced customer experience, rise in adoption of automation and digitalization in the field services industry. Major trends in the forecast period include emergence of mobility solutions, incorporation of virtual reality (VR) and augmented reality (AR), adoption of cloud-based technology, technological advancements, increasing collaborations.
Market Overview -
Field service management (FSM) solutions are comprehensive software systems designed to streamline and optimize the management of field service operations. These solutions are particularly valuable for businesses with a mobile workforce that provides on-site services, such as technicians, maintenance workers, and field engineers.
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IoT Adoption Fueling Growth of Field Service Management Solution Market
The increase in the adoption of IoT (Internet of Things) is expected to drive the growth of the field service management solution market. The Internet of Things (IoT) refers to a network of interconnected devices, sensors, and objects that communicate and exchange data without human intervention. The rise and adoption of the Internet of Things (IoT) across various industries is due to the emergence of 5G networks, advancements in connectivity technologies, and the spread of cloud and edge computing. Integrating IoT technology into FSM leverages cloud-based technology to automate and manage flexible solutions for clients, optimize operations, and enable focus on core business objectives. For instance, in January 2022, according to the GSM Association, a UK-based non-profit organization, the number of Internet of Things (IoT) connections is predicted to expand from 15.1 billion in 2021 to over 23.3 billion overall by 2025. Therefore, the increase in the adoption of IoT (Internet of Things) drives the growth of the field service management solution market.
Competitive Landscape -
Major companies operating in the field service management solution market are Microsoft Corporation, Verizon Connect, Oracle Corporation, SAP SE, Salesforce Inc, IFS AB, Comarch SA, ServiceTitan, WorkWave, Field Nation LLC, ServiceMax Inc, Workiz, Jobber, Jotform, Sig Saucer Inc., Zinier Inc., Skedulo, Praxedo, FieldPulse, FieldAware Inc., OverIT S.p.A., SIMPRO S.p.A, Azuga Inc, TrueContext Corporation, Route4Me Inc
Innovation In Field Service Management With GenAI Solutions
Major companies operating in the field service management solution market are focused on developing innovative solution platforms, such as GenAI solutions, to increase their profitability in the market. GenAI refers to artificial intelligence solutions generated through various methods, including genetic algorithms, deep learning, and other evolutionary computation techniques. For instance, in November 2023, ServiceNow, Inc., a US-based software company, launched Now assist generative AI portfolio with new capabilities to transform user experiences and increase productivity. The GenAI technologies integrated into the ServiceNow Platform include Now assist in virtual agent, flow generation, and Now assist for field service management (FSM). These solutions enhance ServiceNow's portfolio of practical generative AI applications, enabling customers to streamline workflows, improve efficiency, and enhance user interactions.
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Key Segments -
The field service management solution market covered in this report is segmented -
1) By Components: Solution, Services
2) By Deployment Type: On-Premise, Cloud
3) By Organization Size: Large Enterprises, Small And Mid-Size Enterprises
4) By Verticals: Telecom, Energy And Utilities, IT And ITEs, Manufacturing, Construction And Real Estate, Transportation And Logistics, Oil And Gas, Healthcare And Life Sciences, Other Verticals
Key highlights covered in the report -
1. Detailed market size forecast and historical data analysis
2. Key drivers influencing market growth
3. Identification of upcoming trends and potential opportunities in the market
4. Analysis of major players strategies, to understand competitive dynamics and market positioning
5. Evaluation of regional dynamics
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