Skype Video Calling added to WD Bathrooms Website

Online bathroom retailer, WD Bathrooms has added the facility to their website to Skype their sales department. Skype is a simple piece of software that allows people anywhere in the world to make calls to landlines and mobiles and other Skype users at low-cost rates, or for free. Skype customers calling WD Bathrooms can do so for free, making the WD experience even cheaper.

As well as being money-saving when compared to land lines or mobile calls, Skype also utilises the latest video calling technology, allowing an interface between the caller and receiver. WD Bathrooms understand the need for human interaction in the sales process “We find that people react better to a human being, and Skype allows us add this interface to our online operations” a spokesperson stated. Although the company are trialing the software in their sales department, there are plans to introduce the feature company-wide, from sales to customer service and dispatch “People who have queries about their products or delivery will be able to see and speak to someone, which we find creates and element of empathy with the customer”.

Skype is an innovation in global communications, and works in much the same way as a pay-as-you-go telephone. A user simply uploads money to their account and can then call any landline or mobile in the world for a low-cost rate. Plus, if both callers are Skype users, the call is absolutely free! Part of the eBay family, Skype was founded in 2003 and is available in 28 languages. The Skype-bug is now rapidly infecting the UK and users are becoming much more frequent.

WD Bathrooms are also employing the software to improve internal communications. Their showroom in the Gateshead area is geographically separate, but requires frequent relations with the Sheffield office. Skype not only allows this to be achieved with no cost, but also extends to allows Gateshead staff to be involved in meetings and updated with current and future activities.

For the latest in technology, users can also use video calling as a means of communicating with friends, colleagues and also companies. The only equipment that is required is a webcam and headset or speakers and microphone, which are automatically detected by the software and launch when the call is activated. Conference calling is also available, with the facility to call up to 10 people at once, depending on computers capabilities.

Skype offers many features, most of which are free to the user, from a global user directory to instant message and file transfers for large files, all of which are accessible from a computer anywhere in the world.

WD Bathrooms have recognised the features and benefits of using Skype for customers and have implemented the scheme to better improve their communications, both internally and externally. To Skype WD Bathrooms, log on to their website at http://www.wdbathrooms.co.uk and click on the ‘Skype WD’ button on the top right hand corner of the screen.

WD Bathrooms
Hydra Business Park
Nether Lane
Ecclesfield
Sheffield
South Yorkshire
S35 9ZX

Tel: 0845 838 2033
Email: info@wdbathrooms.co.uk
URL: http://www.wdbathrooms.co.uk

WD Bathrooms are an online supplier of a wide range of bathroom interior products, to both domestic and trade customers. They are primarily internet-based, but also have two showrooms, in Sheffield and Gateshead.

This release was published on openPR.