Commerce Cloud Market SWOT Analysis, Industry Revenue, Growth Overview And Forecast To 2033

The commerce cloud market size has grown rapidly in recent years. It will grow from $21.78 billion in 2023 to $25.75 billion in 2024 at a compound annual growth rate (CAGR) of 18.2%. The growth in the historic period can be attributed to increasing adoption of e-commerce, growing demand for cloud-based solutions, increasing use of social media for marketing, growing demand for personalized customer experiences, and increasing use of big data analytics.

The commerce cloud market size is expected to see rapid growth in the next few years. It will grow to $50.67 billion in 2028 at a compound annual growth rate (CAGR) of 18.4%. The growth in the forecast period can be attributed to increasing adoption of artificial intelligence and machine learning, growing demand for augmented reality and virtual reality in e-commerce, increasing use of blockchain technology for secure transactions, growing demand for subscription-based models, and growing demand for green commerce. Major trends in the forecast period include emergence of headless commerce, growing demand for microservices architecture, increasing use of progressive web apps, emergence of unified commerce platforms, and growing demand for hyper-personalization.

Market Overview -
Commerce Cloud, also known as salesforce commerce cloud, is a cloud-based suite of products designed to help businesses create and manage online stores. It offers various features and functionalities, catering to business-to-consumer (B2C) and business-to-business (B2B) needs.

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E-Commerce Industry Growth Fuels Expansion Of The Commerce Cloud Market
The increase in the growth of e-commerce industries is expected to propel the growth of the commerce cloud market going forward. The e-commerce industry is the economic sector that involves buying and selling goods and services over the internet. The growth of e-commerce industries is propelled by the increasing demand for convenience, accessibility, and efficiency in shopping, which significantly contributes to the expansion of commerce cloud solutions. As more businesses embrace online selling to cater to consumer demands, a parallel need arises for robust digital infrastructure to support these operations efficiently. For instance, in November 2023, according to the United States Census Bureau, a US-based government agency, compared to the second quarter of 2022, the estimate for e-commerce in the second quarter of 2023 climbed by 7.5% (or 1.4%), while overall retail sales rose by 0.6% (or 0.4%). 15.4% of all sales in the second quarter of 2023 were made through online stores. Therefore, the increase in the growth of e-commerce industries in several countries is driving the growth of the commerce cloud market.

Competitive Landscape -
Major companies operating in the commerce cloud market are Google LLC, Alibaba Group Holding Limited, Amazon Web Services, IBM Coporation , Oracle Corporation, SAP SE, Salesforce.com Inc., Adobe, HCL Technologies, Shopify Inc., Magento (Adobe) Inc., Episerver, Sitecore, Digital River Inc., BigCommerce Pty Ltd., Optimizely Inc., VTEX, Commercetools, Apttus Corporation , Kibo Commerce, Lightwell Inc, Voyado Lund AB, Elastic Path, Shopgate, Squareup eCommerce, TradeGecko.

Salesforce Launches Einstein GPT for Commerce Cloud
Major companies operating in the commerce cloud market are developing innovative technologies, such as Einstein GPT, to increase demand in the market. Einstein GPT uses a network of models from leading generative AI providers in the industry and from Salesforce's AI research. For instance, in March 2023, Salesforce Inc., a US-based software company, launched Einstein GPT, a new AI tool designed to help customers automate and tailor recommendations in Commerce Cloud. It can be used for training, insights, and data analysis and can be integrated with different Salesforce apps. It can be used across multiple Salesforce clouds, including marketing cloud, sales cloud, and commerce cloud, and it seamlessly integrates with Salesforce CRM, combining powerful features with advanced AI capabilities.

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Key Segments -
The commerce cloud market covered in this report is segmented -
1) By Type: Commerce Cloud Platforms, Commerce Cloud Services
2) By Platform : Business To Business Commerce, Business To Customer Commerce
3) By Service : Training And Consulting , Integration And Deployment , Support And Maintenance
4) By End User : Fashion And Apparel , Pharmaceutical And Grocery, Electronics And Appliances , Food And Beverage

Key highlights covered in the report -
1. Detailed market size forecast and historical data analysis
2. Key drivers influencing market growth
3. Identification of upcoming trends and potential opportunities in the market
4. Analysis of major players strategies, to understand competitive dynamics and market positioning
5. Evaluation of regional dynamics

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