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Speech Analytics Market on Track to Hit USD 11,452.66 Million By 2032, With an Impressive CAGR of 17.1%

04-11-2024 01:16 PM CET | IT, New Media & Software

Press release from: Polaris Market Research & Consulting

Speech Analytics Market

Speech Analytics Market

According to a new market research report published by Polaris Market Research, the global Speech Analytics Market was valued at USD 2,766.27 Million in 2023. The market is projected to grow to USD 11,452.66 Million by 2032, exhibiting a CAGR of 17.1% during the forecast period, 2024 to 2032.

Speech analytics refers to the use of speech recognition software and other AI tools to analyze voice recordings or live customer calls. It aims at gathering customer data to improve communication and further interaction with customers. After extracting the data using the software, it's structured to draw useful information from it.

๐†๐ž๐ญ ๐š๐ง ๐„๐ฑ๐œ๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ž ๐’๐š๐ฆ๐ฉ๐ฅ๐ž ๐๐ƒ๐… ๐จ๐Ÿ ๐“๐ก๐ข๐ฌ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ: https://www.polarismarketresearch.com/industry-analysis/speech-analytics-market/request-for-sample

Call centers primarily use speech analytics to extract meaningful information from client interactions within an enterprise. Along with improving customer experience, speech analytics can help improve operational efficiency and drive revenue growth across organizations. Speech analytics finds end uses across several verticals, including BFSI, healthcare, IT and telecom, and media and entertainment.

With the rapid adoption of digital communication channels, organizations are gathering vast amounts of voice data via voicemails and calls. This, in turn, is driving the demand for speech analytics. Besides, the rising adoption of AI and machine learning technologies is further expected to support market growth.

๐๐ซ๐จ๐ฆ๐ข๐ง๐ž๐ง๐ญ ๐๐ฅ๐š๐ฒ๐ž๐ซ๐ฌ

โ€ข Almawave
โ€ข Avaya Inc.
โ€ข AWS
โ€ข Calabrio, Inc.
โ€ข CallMiner
โ€ข Genesys
โ€ข Google
โ€ข Invoca
โ€ข NICE Ltd.
โ€ข OpenText
โ€ข Talkdesk, Inc.
โ€ข Verint Systems Inc.
โ€ข Voci Technologies Incorporated
โ€ข VoiceBase, Inc.
โ€ข Vonage

๐๐ฎ๐ฒ ๐ญ๐ก๐ข๐ฌ ๐๐ซ๐ž๐ฆ๐ข๐ฎ๐ฆ ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐‘๐ž๐ฉ๐จ๐ซ๐ญ: https://www.polarismarketresearch.com/buy/3808/2

๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐ƒ๐ซ๐ข๐ฏ๐ž๐ซ๐ฌ:

โ€ข Customer Experience Management: Companies seek to improve customer satisfaction by analyzing customer interactions and identifying areas for improvement.
โ€ข Quality Assurance and Compliance: Organizations use speech analytics to ensure that their employees comply with regulatory requirements and internal standards during customer interactions.
โ€ข Rising Adoption of AI and ML: Speech analytics leverages artificial intelligence (AI) and machine learning (ML) technologies to transcribe, analyze, and interpret spoken conversations.

๐Ž๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐ž๐ฌ:

โ€ข Integration with Other Analytics Tools: Integrating speech analytics with other analytics solutions can provide a more comprehensive view of customer interactions.
โ€ข Cloud-Based Solutions: The shift towards cloud-based speech analytics solutions offers scalability and accessibility for organizations.
โ€ข Real-Time Analytics: Real-time speech analytics allows businesses to respond quickly to customer issues and opportunities.
โ€ข Multimodal Analytics: Combining speech analytics with other data sources such as text and video provides richer insights.

๐€๐œ๐œ๐ž๐ฌ๐ฌ ๐“๐ก๐ž ๐…๐ฎ๐ฅ๐ฅ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ, ๐ก๐ž๐ซ๐ž: https://www.polarismarketresearch.com/industry-analysis/speech-analytics-market

๐’๐ฉ๐ž๐ž๐œ๐ก ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐Œ๐š๐ซ๐ค๐ž๐ญ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ ๐‡๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ

โ€ข In 2023, the solution segment held a significant revenue share owing to focus on customer experience, customization and scalability, and integration capabilities.
โ€ข In 2023, the sales and marketing segment held significant revenue share owing to focus on customer insights, lead generation and conversion, and sales performance monitoring.
โ€ข The cloud-based segment is expected to experience significant growth during the forecast period owing to scalability and flexibility, cost efficiency, and rapid deployment.
โ€ข The healthcare segment is expected to experience significant growth during the forecast period owing to the increasing adoption of electronic health records, enhanced patient care and experience, and telehealth and remote patient monitoring.

๐’๐ž๐ ๐ฆ๐ž๐ง๐ญ๐š๐ฅ ๐€๐ง๐š๐ฅ๐ฒ๐ฌ๐ข๐ฌ

โ€ข The speech analytics market analysis is primarily segmented based on offering, business function, deployment model, end-use industry, and region.
โ€ข By offering analysis, the solution segment held significant revenue share as it provides comprehensive solutions.
โ€ข By business function analysis, the sales and marketing segment accounted for a significant revenue share.

๐Œ๐จ๐ซ๐ž ๐“๐ซ๐ž๐ง๐๐ข๐ง๐  ๐‹๐š๐ญ๐ž๐ฌ๐ญ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ฌ ๐›๐ฒ ๐๐จ๐ฅ๐š๐ซ๐ข๐ฌ ๐Œ๐š๐ซ๐ค๐ž๐ญ ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก:

Parking Management Systems Market: https://www.polarismarketresearch.com/industry-analysis/parking-management-systems-market

Over-The-Top Devices And Services Market: https://www.polarismarketresearch.com/industry-analysis/over-the-top-devices-and-services-market

Cryptocurrency Market: https://www.polarismarketresearch.com/industry-analysis/cryptocurrency-market

Real Estate Crowdfunding Market: https://www.polarismarketresearch.com/industry-analysis/real-estate-crowdfunding-market

๐‚๐จ๐ง๐ญ๐š๐œ๐ญ ๐ˆ๐ง๐Ÿ๐จ:

Polaris Market Research
Phone: +1-929-297-9727
Email: sales@polarismarketresearch.com

๐€๐›๐จ๐ฎ๐ญ ๐”๐ฌ:

Polaris Market Research is a worldwide market research and consulting organization. We give unmatched nature of offering to our customers present all around the globe across industry verticals. Polaris Market Research has expertise in giving deep-dive market insight along with market intelligence to our customers spread crosswise over various undertakings. We at Polaris are obliged to serve our different client base present over the enterprises of medicinal services, healthcare, innovation, next-gen technologies, semi-conductors, chemicals, automotive, and aerospace & defence, among different ventures present globally.

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