Healthcare Visual Assistants Market 2024 -2033: Global Outlook, Industry Share, Business Growth And Major Players

The healthcare virtual assistants market size has grown exponentially in recent years. It will grow from $1.1 billion in 2023 to $1.56 billion in 2024 at a compound annual growth rate (CAGR) of 41.8%. The growth in the historic period can be attributed to increased internet connectivity, growing adoption of smartphones, growing demand of the healthcare industry, increasing use of mobile applications.

The healthcare virtual assistants market size is expected to see exponential growth in the next few years. It will grow to $6.2 billion in 2028 at a compound annual growth rate (CAGR) of 41.4%. The growth in the forecast period can be attributed to growing prevalence of chronic diseases, increasing demand for teleconsultations, increasing focus on patient engagement, increasing burden of lifestyle diseases. Major trends in the forecast period include technological advancements, product innovations, partnerships, investments in healthcare.

Market Overview -
Healthcare virtual assistants refer to AI-powered digital systems or applications designed to assist patients, healthcare providers, or administrative staff in various healthcare-related tasks and services. Healthcare virtual assistants significantly enhance patient engagement by offering accessible and instant support.

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Rise Of Healthcare Virtual Assistants In Telehealth Era
Increasing telehealth services is expected to propel the growth of the healthcare virtual assistant market going forward. Telehealth services refer to the delivery of health-related services and information via digital communication technologies to provide care, advice, reminders, education, intervention, monitoring, and remote admissions. Healthcare virtual assistants enhance telehealth services by providing automated, 24/7 patient support through digital platforms, facilitating appointment scheduling, symptom checking, medication reminders, and personalized health advice, thereby improving accessibility and efficiency in healthcare delivery. For instance, in August 2022, according to the Australian Digital Health Agency, an Australia-based government agency, from 2020 to 2022, over 95,000 practitioners provided 118.2 million telehealth services to 18 million patients. Further, in February 2023, according to a report by Rock Health, a US-based healthcare organization, telemedicine adoption had surged, with 80% of respondents accessing care remotely, up from 72% in 2021. Therefore, increasing telehealth services is driving the growth of the healthcare virtual assistant market.

Competitive Landscape -
Major companies operating in the healthcare visual assistants market report are Amazon.com Inc., Alphabet Inc., Microsoft Corporation, Epic Systems Corporation, Babylon Holdings Limited, Amelia LLC, Medical Information Technology Inc., Lyra Health Inc., Omada Health Inc., Ada Health GmbH, Talkspace, Headspace Inc., eGain Corporation, TytoCare Ltd., Viz.ai Inc., K Health Inc., Haptik Technologies Limited, Akili Inc., Woebot Health, Your.MD Ltd., NOHOLD Inc., Sanvello Health, Oxygen Group of Companies, ScribeEMR Systems Private Limited, Tucuvi Care S.L.

Revolutionizing Patient Engagement With AI-Driven Virtual Assistants
Major companies operating in the healthcare visual assistants market are focused on developing innovative products with advanced technologies, such as AI-enabled omnichannel conversational virtual assistants to increase their profitability in the market. AI-enabled omnichannel conversational healthcare virtual assistants are digital tools that provide personalized, automated patient support across multiple communication platforms using artificial intelligence. For instance, in April 2023, TeleVox, a US-based healthcare technology company, launched Iris. Iris is an AI-driven virtual agent capable of engaging in natural language conversations with patients. Unlike basic chatbots that rely on limited content and predefined responses, Iris utilizes advanced AI capabilities, including large-scale generative models from Microsoft Azure OpenAI Service. This enables Iris to understand a wide range of patient queries and provide immediate and relevant responses.

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Key Segments -
The healthcare visual assistants market covered in this report is segmented -
1) By Product: Chatbots, Smart Speakers
2) By Technology: Automatic Speech Recognition (ASR) And Speech Recognition, Text Based, Text-To-Speech
3) By End User: Providers, Payers, Other End Users

Key highlights covered in the report -
1. Detailed market size forecast and historical data analysis
2. Key drivers influencing market growth
3. Identification of upcoming trends and potential opportunities in the market
4. Analysis of major players strategies, to understand competitive dynamics and market positioning
5. Evaluation of regional dynamics

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