Press release
Conversational Systems Market: Exploring Market Dynamics, Growth Potential, and Competitive Strategies in AI-powered Communication
Conversational Systems Market
The Business Research Company presents an extensive market research report on the Conversational Systems Global Market Report 2024, furnishing businesses with a competitive edge through a detailed examination of the market structure, encompassing estimates for various segments and sub-segments.
Furthermore, the report highlights on emerging trends, significant drivers, challenges, and opportunities, providing all necessary data for thriving in the industry. This report market research offers a comprehensive perspective, including an in-depth analysis of the present and future scenarios within the industry.
Market Sizing:
The conversational systems market size has grown exponentially in recent years. It will grow from $14.7 billion in 2023 to $19.21 billion in 2024 at a compound annual growth rate (CAGR) of 30.6%. The growth in the historic period can be attributed to breakthrough research publications, foundational patents, regulatory approvals for research, genome editing milestones, media coverage and public awareness.
The conversational systems market size is expected to see exponential growth in the next few years. It will grow to $54.88 billion in 2028 at a compound annual growth rate (CAGR) of 30.0%. The growth in the forecast period can be attributed to therapeutic success stories, global healthcare spending, commercialization strategies, bioinformatics and data analytics, patient advocacy and awareness. Major trends in the forecast period include expanded therapeutic applications, customized crispr platforms, increased clinical trials, regulatory framework maturation, multiplex gene editing advances.
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Key Market Players:
Major companies operating in the conversational systems market report are Amazon Web Services, Inc, Alphabet Inc, Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Hewlwtt packard, Saffron Technology, Baidu, Inc, Snaps, Inc., TTEC Holdings, Inc., Tibco Software, Inbenta Technologies Inc., LivePerson, Inc., Heyday AI Inc., Rasa Technologies GmbH, Avaamo Inc., Solvvy Inc., Pypestream Inc., Rulai, Inc., Kasisto, Inc., Clinc, Inc., True AI Technologies Inc, Suki.AI, Cognigy GmbH
Market Drivers:
The increasing demand for customer engagement is expected to propel the growth of the conversational systems market going forward. Customer engagement refers to the ongoing interaction and relationship between a business and its customers. Conversational systems are used in customer engagement to facilitate two-way dialogues with customers, providing support, answering questions, and offering personalized recommendations. For instance, in May 2021, according to reports published by ServiceBell, Inc., a US-based internet-based platform, in 2023, 41% of customers chose live chat help, and 32% preferred telephone support. Further, more than 50% of customers return to firms that provide live chat. Therefore, the increasing demand for customer engagement is driving the growth of the conversational systems market.
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https://www.thebusinessresearchcompany.com/report/conversational-systems-global-market-report
The conversational systems market covered in this report is segmented -
1) By Deployment: On-Premise, Large Enterprises
2) By Components: Compute Platforms, Solutions, Services
3) By Application: Customer Support & Personal Assistant, Branding And Advertisement, Data Privacy And Compliance, Other Applications
4) By Verticals: Banking Financial Services And Insurance (BFSI), Media And Entertainment, Retail And Ecommerce, Travel And Hospitality, Telecom, Health And Life Sciences, Other Verticals
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