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Conversational Commerce Market Analysis 2024 -2033: Forecasted Market Size, Top Segments, And Largest Region | Amazon Inc., Apple Inc., Google LLC, Microsoft Corporation, Facebook Inc., IBM Corporation, Oracle Corporation

Conversational Commerce  Market Characteristics

Conversational Commerce Market Characteristics

The Business Research Company has updated its global market reports, featuring the latest data for 2024 and projections up to 2100

The Business Research Company offers in-depth market insights through Conversational Commerce Global Market Report 2024, providing businesses with a competitive advantage by thoroughly analyzing the market structure, including estimates for numerous segments and sub-segments.

Market Size And Growth Forecast:
The conversational commerce market size has grown rapidly in recent years. It will grow from $9.29 billion in 2023 to $11.04 billion in 2024 at a compound annual growth rate (CAGR) of 18.8%. The growth in the historic period can be attributed to increasing demand across industries, customer support and personal assistance, data privacy and compliance, rising popularity of messaging apps, rising demand for personalized customer experience..

The conversational commerce market size is expected to see rapid growth in the next few years. It will grow to $16.82 billion in 2028 at a compound annual growth rate (CAGR) of 11.1%. The growth in the forecast period can be attributed to consumer behavior analysis, global market expansion, rising demand for multilingual chatbots, increasing use of chatbots in e-commerce, rising demand for voice-enabled chatbots.. Major trends in the forecast period include advancements in natural language processing , multimodal conversations, industry-specific solutions, voice assistants in iot devices, continuous learning and adaptation..

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Market Segmentation:
The conversational commerce market covered in this report is segmented -

1) By Type: Chatbots, Intelligent Virtual Assistants
2) By Component: Solution, Services
3) By Deployment Mode: Cloud, On-Premises
4)By Enterprise Size: Small And Mid-Sized Enterprises (SMEs), Large Enterprises

Major Driver - E-Commerce Expansion And Online Marketplaces Fueling Conversational Commerce Growth
The expansion of the e-commerce industry is expected to propel the growth of the conversational commerce market going forward. E-commerce, or electronic commerce, describes the exchange of products and services via the Internet. Conversational commerce can help online retailers unleash the potential of conversation to sell their products and services by facilitating engagement through AI-based text and voice assistants, social messaging apps, and other innovative conversational commerce tools. For instance, according to the United States Census Bureau, a US-based department of commerce, the US retail e-commerce reached $271.7 billion in the third quarter of 2023, which reflects a slight 0.9% increase from the $269.3 billion in sales during Q2 2023. Further, the e-commerce sales expanded much faster in Q3 2023 with a 7.8% boost versus Q3 2022. Therefore, the expansion of the e-commerce industry is driving the conversational commerce market.

Competitive Landscape:
Major companies operating in the conversational commerce market report are Amazon Inc., Apple Inc., Google LLC, Microsoft Corporation, Facebook Inc., IBM Corporation, Oracle Corporation, Salesforce Inc., Shopify Inc., Webio Ltd., Zendesk Inc., Nuance Communications Inc., LivePerson, HubSpot, Kore.ai Inc., Intercom Inc., Drift.com Inc., Haptic Technologies Pvt Ltd., SleekFlow, Yalochat, CogniCor Technologies, Charles GmbH, Octane AI, Recart, Bobble Keyboard

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Top Trend - Bobble AI Revolutionizes Conversational Commerce With The Launch Of Bobble Super
Major companies operating in the conversational commerce market are developing innovative products such as Bobble Super to better understand customers' needs, demands, and queries. Bobble Super is integrated with Bobble AI's AI-based keyboard, providing users with a seamless and convenient shopping experience. For instance, in March 2023, Bobble AI, an India-based conversation media platform, launched Bobble Super. This conversational commerce allows users a hassle-free, personalized, and real-time intent-based shopping experience directly on its keyboard application. Customers can order food, book flight tickets, and send gifts online to over 100 businesses like Swiggy, Redrail, Winni, and Garnier. Using cutting-edge intent recognition technology that maps users' intents across their smartphone usage in real time, the Super Keyboard app offers users personalized product and service recommendations throughout their smartphone trip.

The Table Of Content For The Market Report Include:
1. Executive Summary
2. Conversational Commerce Market Characteristics
3. Conversational Commerce Market Trends And Strategies
4. Conversational Commerce Market - Macro Economic Scenario
5. Conversational Commerce Market Size And Growth
…..
27. Conversational Commerce Market Competitor Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
30. Appendix

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The Business Research Company (www.thebusinessresearchcompany.com) is a market intelligence firm that pioneers in company, market, and consumer research. Located globally, TBRC's consultants specialize in various industries including manufacturing, healthcare, financial services, chemicals, and technology. The firm has offices located in the UK, the US, and India, along with a network of proficient researchers in 28 countries.

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