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Debt Collection Software Market Analysis and Forecast: A Comprehensive Industry Overview 2027

03-14-2024 11:41 AM CET | IT, New Media & Software

Press release from: Allied Market Research

Debt Collection Software Market

Debt Collection Software Market

Asia-Pacific is expected to exhibit highest growth rate during the forecast period, due to digital transformation and increase in willingness of consumers to adopt new technologies. Moreover, surge in adoption of debt collection software among small-scale agencies in Asia-Pacific, which involves hostile calls and physical confrontations to get debtors to pay back is driving the adoption of this software in the region.

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In addition, the debt collection industry in emerging markets of Asia-Pacific are till date managed by local collection agencies. Moreover, rise in non-performing loans (NPLs) that is a threat to both the financial institutions and everyday operations of various industries is increasing the debt collection, which, in turn, is propelling the adoption of debt collection software.

According to a recent report published by Allied Market Research, titled, "Debt Collection Software Market by Component, Deployment Mode, Organization Size, and End User: Opportunity Analysis and Industry Forecast, 2020-2027," the global debt collection software market generated revenue of $3,120 million in 2019, and is projected to garner $ 6,778 million by 2027, registering a CAGR of 10.2% during the forecast period.

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Debt collection software is a management software responsible for streamlining debt collection and recovery processes. This software is capable to analyze large datasets, increase the level of automation, and meet the demand of an ever-changing debt collection industry.

Some of the features of the debt collection software include payment plans, client management, in-house collections, and transaction management. Advent of digitalization has augmented the need to automate the debt collection processes. This is a major factor expected to drive growth of the global debt collection software market at a significant rate.

Companies prefer to outsource or hire debt collectors, which is a cost-effective process. In addition, this helps companies to continue their spending on their own resources tracking payment on delinquent accounts. This is anticipated to fuel the growth of the collection software market at a significant rate in the coming years.

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By component, the software segment was the highest revenue contributor in the global market in 2019, since the debt collection software automates invoicing options, facilitates central data storage, and sends alerts & notifications. However, the service segment is expected to exhibit the highest growth rate during the forecast period, due to increase in trend of tuning the software to the specifics of customers' company to streamline and automate all debt recovery processes across different lending products with the help of services related to the debt collection software implementation.

Depending on deployment mode, the on-premise segment dominated the overall debt collection software market in 2019, and is expected to continue this trend during the forecast period. This is attributed to increase in need to secure critical data from cyber-threats and monitor the invasion of data within the organization. These factors promote users to implement on-premises-based debt collection software.

Furthermore, high demand for debt collection software among the debt collection agencies is proliferating the growth of financial institutions at a significant rate. In addition, rise in need to reduce bad debt in financial institutions is increasing the adoption of debt collection software, as it helps these institutes to analyze the debtors behavioral and banking data. This, in turn, is expected to drive the growth of the financial institution segment during the forecast period.

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Impact of COVID-19 Pandemic on Debt Collection Software Market:

• Government authorities have brought new regulations to restrain debt collectors from harassing consumers as economic turbulence occurred during the Covid-19 pandemic.

• The implementation of debt collection software has increased among financial institutions. The software equipped with predictive analytics technologies such as artificial intelligence (AI) is expected to enhance collections yield and raise the bottom-line as organizations take effort for refining their collections strategies.

• Many organizations that had not implemented technologies such as automated calling for contacting customers for repayment have begun implementing these technologies and availing benefits in terms of faster repayments.

• Post-pandemic, the implementation of debt collection software is expected to increase for enhanced management of collections, better collection performance than before, and enable customer satisfaction.

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Thanks for reading this article; you can also get individual chapter-wise sections or region-wise report versions like North America, Europe, or Asia.

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Lastly, this report provides market intelligence most comprehensively. The report structure has been kept such that it offers maximum business value. It provides critical insights into the market dynamics and will enable strategic decision-making for the existing market players as well as those willing to enter the market.

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Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Portland, Oregon. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients in making strategic business decisions and achieving sustainable growth in their respective market domains.

Pawan Kumar, the CEO of Allied Market Research, is leading the organization toward providing high-quality data and insights. We are in professional corporate relations with various companies. This helps us dig out market data that helps us generate accurate research data tables and confirm utmost accuracy in our market forecasting. Every data company in the domain is concerned. Our secondary data procurement methodology includes deep presented in the reports published by us is extracted through primary interviews with top officials from leading online and offline research and discussion with knowledgeable professionals and analysts in the industry.

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