The Excelsior My Dolomiti Wellness Hotel South Tyrol received the International Guest Certified Hotel Award

The Excelsior My Dolomiti Wellness Hotel is located in the heart of the Dolomites in a idyllic village named San Vigilio di Marebbe and belongs to the best wellness hotels in South Tyrol. San Vigilio di Marebbe is a beautiful village at 1200 m above sea level in a long valley surrounded by the breathtaking mounatins and nestled neatly amongst a wonderful landscape.

With December 2007 the Excelsior My Dolomiti Wellness Hotel has reached the goal to be taken in the circle of the 1st guest hotel community of "active hospitality", "Internationa Guest Certified Hotels" and with this the Hotel has received the "International Guest Certified Hotel Award". The International Guest Certified Hotel Award is particularly valuable for hotels, as it is not assigned by professional jurors but directly by the guests as a sign of their confidence.

Under the guidance of family Tamara & Werner Call, the employees of the "Excelsior My Dolomiti Wellness Hotel" have proved through personal commitment, individual, friendly and qualified guest service in independent, un-announced guest checks that guests love the Hotel.

There are a lot of management consultants who like to disguise themselves as guests in order to act as mystery guests for hoteliers. These very elaborate and often costly analyses, which in many cases are of an almost scientific nature, cannot hide the fact that the results of these analyses do not come from real guest perceptions, but in fact merely mirror each management consultant's opinion.

Family Familie Call prefers to obtain the guest feedback for the "Excelsior My Dolomiti Wellness Hotel" from real guests, therefore they decided to become a part of the International Guest Certified Hotels Community.

This 1st community of "active hospitality" is substantially different from most organizations which usually award mentions in the hotel and catering sector because it was founded by guests instead of by hoteliers.

Be it stars, suns or smileys, most quality awards in the hotel sector tend to refer to a factual level, because this is what can very easily be perceived at first glance. This means more and better equipment = more stars, more suns, more smileys. Most organizations are not or only to a limited extent able to also recognize as a quality criterion and assess the emotional level, that is active hospitality, authenticity, appreciation, joy, fun, well-being, comfort and other qualities which are characteristic of the emotional competency of a guesthouse, but are quite difficult to measure.

The questions as to whether there is active hospitality in a hotel and whether you can really feel well in a hotel cannot be answered by hotel brochures or websites either.

For the reasons described above and because quality anyway depends on whether the guests expectations are met and not on the expectations of a professional commitee or of professional jurors who might sometimes be complacent, hotel guests have decided to take matters into their own hands.

The avowed aim of International Guest Certified Hotels is to ensure that guests make it easier for guests to perceive "oases of hospitality" on an international level. The Excelsior My Dolomiti Wellness Hotel in St. Vigil / Enngeberg, South Tyrol is without any doubt such an oasis of hospitality.

If guests book a room in an International Guest Certified Hotel, they know that guests have tested the hotel, found it good, labeled and certified it as a very popular hotel.

Please visit www.myexcelsior.com for more information about the Excelsior My Dolomiti Wellness Hotel in St. Vigil / Enngeberg, South Tyrol.

Please visit www.hotel-award.com for more information about the 1st community of "active hospitality" - International Guest Certified Hotels.

Presscontact: Ortwin Oberhauser
International Guest Certified Hotels
HOTEL AGENCY GROUP L.L.C.
160 Greentree Drive
Dover, Delaware 19904
United States of America
Tel.: 001 (302) 261-5356
Fax: 001 (302) 269-9203
E-Mail: office@hotel-award.com
Web: http://www.hotel-award.com

International Guest Certified Hotels is the 1. guest hotel community of “active hospitality”.

The International Guest Certified Hotel Certification and the distinction with the International Guest Certified Hotel Award makes hotels more interesting for future guests and hotels will gain new guests through the Certification.

This release was published on openPR.