Global Robotic Process Automation (RPA) Market Analysis and Forecast 2027

Asia-Pacific is expected to observe highest growth rate during the forecast period as the enterprises in this region are recognizing the productivity and efficiency gains from RPA. In Asia-Pacific, the RPA is playing an important role in the operations of the enterprises to improve product and service quality as well as it is adding value to the businesses across industries such as BFSI, manufacturing, retail, automotive, and media & entertainment.

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Moreover, the growing demand for RPA products in local enterprises is leading to the expansion of the global RPA solutions providers in this region. For instance, in June 2020, POTENZA (Pvt.) Limited, the leading Hyperautomation Strategy and Consultancy firm in Sri Lanka has partnered with UiPath, the global Robotic Process Automation (RPA) technology provider to enable local enterprises to modernize operational processes with cost optimizations and exponential productivity improvements.

As per the report, the global policy management software industry accounted for $962.18 million in 2019, and is expected to $3.06 billion by 2027, growing at a CAGR of 15.7% from 2020 to 2027.

Robotic process automation (RPA) is a developing technology designed to automate everyday business operations by using software bots to mimic human actions. These bots perform repetitive tasks across various sectors, including telecom, retail, banking, accounting, healthcare, HR, and IT. RPA assists enterprises in executing transactions, initiating responses, handling data manipulation, and interacting with other digital systems. Adopting RPA brings advantages such as enhanced customer experience, reduced operational risk, optimized internal processes, and increased efficiency while cutting costs.

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Rise in innovations in RPA to accommodate changing consumer demands and high adoption of RPA in BFSI and the healthcare sector are the major factors that drive the growth of the robotic process automation market. In addition, the COVID-19 pandemic is disrupting lives of people and affecting performances across all the industries with rise in demand for automation technology further driving the growth of the market.

RPA is being adopted in organizations to mitigate disruption by enabling businesses to maintain customer support, stay connected across the systems and teams, and offer stability in times of uncertainty. However, higher implementation cost of the RPA system due to the integration of high-quality hardware with efficient software control system may hinder the market growth to some extent. On the contrary, major shift toward digitization is expected to create significant revenue growth opportunities for the robotic process automation market growth.

In 2019, the global robotic process automation market share was dominated by the software segment and is expected to maintain this trend during the forecast period, due to the need for continuous improvement in the organizations with the help of automation. Numerous organizations across the globe are using RPA software as they are typically low-cost and easy to implement as compared to the expensive AI solutions; and requires no custom software or deep integrations. However, the services segment is expected to witness the highest growth, as the demand for RPA consulting or implementation services have grown remarkably across the world for the end-to-end automation in various processes of the enterprises.

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Based on the deployment model, the on-premise segment exhibited the highest growth in the robotic process automation market in 2019, and is expected to maintain its dominance in the upcoming years, due to the growing adoption of on-premise RPA solutions by organizations those are seeking to save costs by having a large volume of processes to be automated through RPA and are having sufficient IT support for maintaining the infrastructure. However, the cloud segment is expected to witness highest growth during the forecast period, owing to rapidly growing popularity of cloud-based RPA due to its ability to offer greater scalability, security, ease of access, and management while providing superior experience to the users.  

Depending on the organization size, the large enterprises segment exhibited the highest growth in the robotic process automation market in 2019, and is expected to maintain its dominance in the upcoming years, owing to increase in demand for streamlining processes in large enterprises across different sectors. Ernst & Young, AT&T, Walgreens, and Deutsche Bank are among those large enterprises, which are investing in RPA market to drive efficiencies in their business processes. However, the small and medium sized enterprises segment is expected to witness highest growth during the forecast period, due to the low-cost implementation and the high returns on investment offered by RPA.

Key Market Players:

• Amdocs
• ConvergePoint Inc.
• Comarch SA
• Intracom Telecom
• Juniper Networks Inc.
• Huawei Technologies Co. Ltd.
• LogicGate Inc.
• NAVEX Global Inc.
• Mitratech
• WorkflowFirst Software LLC

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