openPR Logo
Press release

Galileo Group AG integrates Conigma™ with BMC® Remedy®

12-18-2007 04:55 PM CET | IT, New Media & Software

Press release from: Galileo Group AG

Powerful interface between Conigma™ CCM and BMC® Remedy® permits the seamless integration of Change and Transport Management for SAP® with the Incident and Problem Management of the Service Desk.

Munich, December 18, 2007 - The Galileo Group AG, a leading provider of software solutions for the change and transport management of SAP® products, has announced the availability of a powerful bidirectional interface between Conigma™ CCM and BMC® Remedy®. Close integration of the ITIL service support processes and the change management process for SAP ensures a high degree of automation for the IT Services and strict, comprehensible adherence to the defined business processes.

The Conigma CCM Suite enables companies to define homogeneous, automated and efficient processes - which may be freely defined - for change, release and transport management of SAP applications, and to apply these processes both in the company itself and in collaboration with development and consulting partners. The new interface permits the integration of these processes with ITIL processes implemented in many organizations in BMC Remedy Service Desk. The interface now allows Remedy to be defined across the company as the leading application for IT Service Management, where releases and changes are planned and approved, independent of the technology and application involved. In the case of change requests which relate to SAP, these are automatically transmitted to Conigma CCM via the new interface, while metadata - such as the release affiliation or the corresponding status of the change request or ticket - is automatically synchronized between the two applications.

"Conigma CCM is the first software product which provides consistent release management for the SAP Netweaver Platform and can be seamlessly integrated with Remedy, one of the leading products for IT Service Management. Centralized release and change management is becoming absolutely crucial due to the heterogeneous technologies of the SAP Netweaver Platform, the increasing complexity of the SAP environment, and the need to take into account web applications and legacy systems found among our customers these days," explains Matthias Kneissl, Head of Product Management of the Galileo Group.

"The enduser and therefore the clients of IT departments often complain about lack of transparency and up-to-date information on the resolution of errors and the performance of change requests. This leads to considerable losses due to friction, not to mention productivity shortfalls, for both the IT team and the end user. Our new interface automatically provides up-to-date information at any time on the status of change requests and trouble tickets, ensuring greater satisfaction and efficiency for the IT team and the end user at the same time," adds Josef Huber, Vice President Sales and Marketing with the Galileo Group.


Galileo Group AG
Josef Huber
Perchtinger Strasse 6
81379 Munich
Tel: +49 (0)89 710463-66
Fax: +49 (0)89 710463-88

About the Galileo Group
The Galileo Group AG is one of the leading providers of Change and Transport Management solutions for SAP®. The Conigma™ suite integrates administration and processes for further developing, adapting and customizing SAP software seamlessly with existing IT support infrastructure, such as SAP procedures for allocating software (ABAP TMS and Java CMS). This results in significant rationalization potential based on the more efficient, automated development and change processes; in addition, IT compliance initiatives are given optimal support by means of wide-ranging workflow functionalities and the detailed recording of all procedural steps.
The clients of Galileo Group include LSV (Landwirtschaftliche Sozial-versicherung), Postbank, Siemens AG and Züricher Kantonalbank. Galileo Group AG may be found on the Internet under
Conigma is a trade mark of the Galileo Group AG.
BMC, BMC Software, Remedy and the BMC logos are trade marks or registered trade marks of BMC Software Inc. in the USA and other countries around the world.
SAP, SAP logo, R/2, RIVA, R/3, SAP ArchiveLink, SAP Netweaver, SAP Solution Manager, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, management Cockpit, Logo and are trade marks or registered trade marks of SAP AG in Germany and many other countries around the world. All other product names and brand names cited here are trade marks or registered trade marks which are the property of the relevant company or holder of the trade mark.

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Galileo Group AG integrates Conigma™ with BMC® Remedy® here

News-ID: 34136 • Views: 1219

More Releases from Galileo Group AG

Galileo Group AG simplifies operation of SAP NetWeaver for LSV
Munich, February 2, 2010 – Galileo Group AG announces that it has been selected for the task of consulting and improving the SAP basis operations segment of Project IS2001 Release 3 by the IT Center of the German Federal Association of Agricultural Insurance (Landwirtschafltiche Sozialversicherung / LSV). Within the framework of Project IS2001, LSV is re-implementing its entire application software in the sectors of agricultural trade associations, pension, health and
Galileo Group AG appoints Carlo Christ Director Sales for Northern Germany
Ambitious goals include faster expansion of client servicing activities in the spheres of software development, SAP® consultancy and adaptation, along with the integration of SAP and Non-SAP solutions Munich, November 5, 2008 - The Galileo Group AG, one of the leading suppliers of software engineering and consultancy services in the sphere of heterogeneous ERP landscapes and IT Service Management solutions, has announced the appointment of Carlo Christ to the position
Galileo Group AG appoints Peter Ihbe Vice President Services, Sales and Marketin …
Ambitious goals include fast expansion of the Professional Services business in the areas of Software development, SAP® consultancy and implementation, along with the integration of SAP and Non-SAP solutions Munich, September 4, 2008 - The Galileo Group AG, one of the leading suppliers of software engineering and consultancy services in the area of heterogeneous ERP landscapes and IT Service Management solutions, has announced the appointment of Peter Ihbe to the position
Galileo Group provides Intelligent Data Qualification Module for successful CSRC …
The new Data Qualification Module forms the central base for intelligent processing of bi-directional data streams in the context of the Konica Minolta CS Remote Care (CSRC) concept. Munich, May 29 2008 - The Galileo Group AG, one of the leading suppliers of software engineering and consultancy services for heterogeneous ERP landscapes and IT Service Management solutions, announces the release of the Intelligent Data Qualification Module (IDQM), building the foundation

All 5 Releases

More Releases for SAP

Assembly 4.0 with SAP
Live demo of assembly activities in the smart factory with SAP Leonardo at the Hannover Trade Fair Schwerin, March 15, 2017 – Trebing + Himstedt, expert for SAP-based MES and IoT solutions, presents concrete use cases demonstrating connected production can be implemented using the SAP Leonardo portfolio. The many live demos can be seen at the Hannover Trade Fair from April 24–28, 2017, in Hall 7 at the Trebing + Himstedt
Ready for SAP HANA
Basel, April 7, 2014 – Swiss-based SAP hosting provider syslink is ready for operation of the first SAP HANA systems, in particular for SME. During the first quarter of 2014 the whole SAP Basis staff has completed practice-oriented training. These training sessions have been compiled from the lessons learned during the SAP HANA project at Swiss Coop. syslink was able to gain substantial knowledge in SAP HANA projects and operation because
sap training in bangalore
SAP Software training on ABAP ESS MSS BI with BO SRM Koti Information Technologies Center of Excellence [COE] is providing In-House Training on SAP SAP Training for the aspiring functional domain experts and Technical consultants with Engineering / Computer Science background providing Real-Time Project based training which facilitates them in acquiring Hands-on experience, Project experience & Delivery methodologies. Course structure and Course material developed by Koti Information Technologies along with
CONIGMA™ CCM receives renewed SAP® certification “Powered by SAP NetWeaver …
Seamless integration of the current version 3.5 of CONIGMA CCM with SAP NetWeaver platform results in new certification by SAP. Munich, 30th of July, 2010 - Galileo Tools GmbH, one of the leading suppliers of software solutions for SAP change-, release- and transport-management today announces that its Conigma CCM suite version 3.50 has been certified in July 2010 by SAP for “Powered by SAP NetWeaver”. Conigma CCM is a standard
SAP Business One Partner adopts TaskCentre for SAP Business One
Orbis Software today announced that Infinium Technologies has joined its TaskCentre for SAP Business One channel partner program. The partnership will enable Infinium Technologies to address complex SAP Business One Integration, Workflow and process automation requirements through the TaskCentre Business Process Management (BPM) Suite. Manian Shankhar, Managing Director for Infinium Technologies highlighted the rationale for partnering with Orbis Software, “One of the primary drivers for joining the Orbis Software partner was
SAP Germany’s seal of quality goes to SAP consultancy itelligence
itelligence AG Is A Special Expertise Partner For SAP® ERP Upgrade Bielefeld, August 20, 2009 – itelligence AG today reported its inclusion in SAP Germany‘s special expertise partner program in the category “SAP ERP upgrade”. With this award SAP Deutschland AG & Co. KG, a subsidiary of SAP AG, is recognizing the profound expertise of itelligence in release upgrades for existing SAP customers in the German market. itelligence AG has demonstrated