Press release
OSS BSS Market Size, Share, Trends, Growth, Forecast 2024-2032
OSS BSS Market
According to the report by Expert Market Research (EMR), the global OSS BSS market size is projected to grow at a CAGR of 13.1% between 2024 and 2032. Aided by the rapid evolution in telecommunications and the growing need for streamlined operations, the market is expected to grow significantly by 2032.
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OSS and BSS are crucial components in the telecommunications sector. OSS refers to software applications that enable a telecom operator to monitor, control, analyse, and manage the telephone or computer networks. On the other hand, BSS includes software that manages customer relations, billing, order management, and revenue management.
The OSS BSS market growth is primarily fuelled by the increasing demand for enhanced network management systems and the need for customer-centric services in the telecom sector. The rapid deployment of 5G networks and the burgeoning number of internet users worldwide have put tremendous pressure on telecom providers to maintain efficient and reliable services, which, in turn, drives the demand for advanced OSS/BSS solutions.
Moreover, the shift towards digital transformation in the telecom industry is a significant factor contributing to the OSS BSS market demand. As telecom operators move away from traditional systems to more integrated, scalable, and flexible solutions, OSS and BSS are becoming indispensable tools for managing complex networks and customer services efficiently.
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OSS plays a vital role in network management by ensuring optimal performance, maintaining service quality, and reducing downtime. It provides real-time monitoring and quick troubleshooting capabilities, which are essential in today's fast-paced telecommunications environment.
Similarly, BSS systems are critical for managing the customer-facing aspects of telecom operations. These systems enable telecom companies to offer personalised services, manage billing and payment processes efficiently, and ensure customer satisfaction, which is paramount in retaining and expanding customer base.
According to the OSS BSS market analysis, rapid technological advancements are playing a key role in fuelling the growth of this market. The integration of Artificial Intelligence (AI) and Machine Learning (ML) in OSS/BSS solutions is transforming network operations and customer service. AI-driven analytics provide deep insights into network performance and customer behaviour, enabling telecom operators to make data-driven decisions.
The adoption of cloud-based OSS/BSS solutions is another trend shaping the market. Cloud-based solutions offer scalability, flexibility, and cost-effectiveness, making them an attractive option for telecom operators, especially in emerging markets.
OSS BSS Market Segmentation
The market can be divided based on component, OSS solution types, deployment mode, organisation size, and region.
Market Breakup by Component
Solution
Service
Market Breakup by OSS Solution Types
Network Planning and Design
Service Delivery
Service Fulfillment
Service Assurance
Network Performance Management
Customer and Product Management
Others
Market Breakup by Deployment Mode
On-Premise
Cloud
Market Breakup by Organisation Size
Small and Medium Enterprises
Large Enterprises
Market Breakup by Industry
IT and Telecom Enterprises
BFSI
Media and Entertainment
Retail and E-Commerce
Others
Market Breakup by Region
North America
Europe
Asia Pacific
Latin America
Middle East and Africa
Competitive Landscape
The EMR report looks into the market shares, plant turnarounds, capacities, investments, and mergers and acquisitions, among other major developments, of the leading companies operating in the global OSS BSS market. Some of the major players explored in the report by Expert Market Research are as follows:
Cisco Systems Inc.
Nokia Corporation
Huawei Corporation
Netcracker Technology Corporation
Capgemini SE
Others
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