Press release
Announces Major Milestones in AI Chatbot Technology Advancements | BigOhTech
BigOhTech is a leading software / app development & it staff augmentation agency that craft innovative & reliable digital solution
Freddie is an AI-powered chatbot that helps hotels of all sizes enhance their guest experience, cut costs, and smoothen their workflows.
The company understands the importance of developing innovative products for hoteliers to help them thrive in this digital world.
In today's digital era, businesses need NLU/NLP-powered chatbots to talk like humans and engage with customers. An AI-powered NLU chatbot can understand user intent and provide users with a better experience.
This milestone is a major move for BigOhTech to help businesses satisfy their customers, get them more leads, and create multilingual conversational experiences.
Freddie enhances the guest experience by providing multilingual and multi-channel support. With this chatbot, hoteliers can increase their guest engagement by sending automated texts.
Browse complete detail- https://bigohtech.com/services/ai-chatbot-development-company/
NLU-powered customer service chatbot- https://botshot.ai/products/freddie
Key features of AI chatbot technology (Freddie)
Freddie supercharges your customer support by sending automated replies to guest queries in 100+ languages.
It provides multi-channel support to hoteliers, helping them connect with customers on their preferred channels such as Facebook, WhatsApp, Telegram, Slack, etc.
This AI-powered chatbot increases your hotel revenue by helping you cross-sell and upsell your hotel packages on multiple channels and serve your guests' needs.
It reduces waiting time for guests because this NLU-based chatbot provides rapid responses to8- customer queries.
It offers PMS integrations with various partners such as FCS, CC Avenue, Opera, etc.
AI Chatbot can collect guests' feedback and ask for their reviews before, after, or during their stay at the hotel. This way, hoteliers can get valuable insights, which can be used to enhance guest experience, increasing hotel revenue.
Moreover, Freddie (NLU-based chatbot) helped various hotels, including Leela and Radisson, to serve their guests in a better way. This chatbot was used to answer FAQs, interpret guest requests, and hook their guests for longer.
Thus, hotel staff could focus on building long-lasting relationships with guests.
Investing in AI chatbot technology (Freddie) helps hoteliers increase their revenue as they can send personalized recommendations to guests for dining options and other services.
For more information about AI chatbot technology , visit the BigOhTech website or contact our sales team.
Contact us at
sales@bigohtech.com
9310332298
Connect with us at LinkedIn | Facebook | Twitter
A 80, Lower Basement, A Block, Sector 2, Noida, Uttar Pradesh 201301
BigOhTech is a leading software development company that provides innovative technology solutions to clients across a wide range of industries. Bigoh Tech offers a comprehensive range of it staff augmentation services, AI Chatbot Development Services, devops app development, mobile app development services and etc.
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