Press release
Contact Center Software Market Reach USD 72.04 Billion by 2027 : Growth Drivers and Future Scenarios
Rise in omnichannel communication approach, rapid advancements in the field of customer relationship management, and upsurge in need for personalized services fuel the growth of the global contact center software market. Emergence of advanced technologies such as artificial intelligence, predictive analysis, cloud computing, and machine learning and increase in the usage of social media by customers are anticipated to create lucrative opportunities soon.
Download Sample Report at: https://www.alliedmarketresearch.com/request-sample/4071
The global contact center software market size was valued at USD 18,700 million in 2019, and is projected to reach at USD 72,042 million by 2027, growing at a CAGR of 18.9% from 2020 to 2027.
The contact center software market is segmented on the basis of component, deployment, enterprise size, solution type, industry vertical, and region. On the basis of component, it is categorized into solution and services. On the basis of deployment type, it is classified into on-premise and cloud. As per the enterprise size, it is classified into large enterprises and small and medium enterprises. Depending on solution type, it is divided into automatic call distribution and call recording. On the basis of industry vertical, it is categorized into IT and telecommunication, BFSI, healthcare, consumer goods & retail, media & entertainment, travel & hospitality, and others. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Access the full summary at: https://www.alliedmarketresearch.com/press-release/contact-center-market.html
By deployment type, the on-premise segment contribute significant share of the global contact center software market share as large corporations are hesitant to move away from on-premise solutions. On-premise contact center software is solely responsible for maintenance and updates. However, the cloud segment is expected to dominate the market as the availability of affordable internet connections is anticipated to boost demand for cloud-based deployment of contact center solutions in organizations.
By enterprise size, the global contact center software market was dominated by the large enterprise segment in 2019 and is expected to maintain its dominance in the upcoming years, as large enterprises have extensive number of customers in numerous regions and account for technical expertise, high market shares, and effective business strategies. Therefore, companies across this segment are anticipated to capitalize on new technologies to effectively run their business.
If you have any questions, Please feel free to contact our analyst at: https://www.alliedmarketresearch.com/connect-to-analyst/4071
North America dominates the contact center software market, as organizations across various industries in the region are rapidly adopting and investing in emerging technologies, such as big data, analytics, and cloud platforms. Asia-Pacific is expected to observe the highest growth rate during the forecast period, owing to the presence of a broad customer base and considerable number of SMEs in the region.
Some of the key contact center software industry players profiled in the report include Alcatel-Lucent Enterprise, Avaya, Inc., Cisco Systems, Inc., Huawei Technologies Co., Ltd., Microsoft Corporation, Mitel Corporation, NEC Corporation, Nice Systems Ltd., Oracle Corporation, Genesys, 8*8 Contact Center and SAP SE.
Inquiry Before Buying: https://www.alliedmarketresearch.com/purchase-enquiry/4071
Impact of COVID-19 on Contact Center Software Market:
● The outbreak of the pandemic led to an increase in need for business ventures to develop a more agile approach for customer engagement, which in turn has impacted the global market for contact center software positively.
● At the same time, most of the organizations with on-premise systems have moved their contact centers over clouds, that has propelled the adoption of cloud-based contact center at full tilt.
Buy Complete Report (302 Pages PDF with Insights, Charts, Tables, and Figures) at:
https://www.alliedmarketresearch.com/contact-center-market/purchase-options
Thanks for reading this article you can also get individual chapter-wise sections or region-wise report versions like North America Europe or Asia.
If you have any special requirements, please let us know and we will offer you the report as per your requirements.
Lastly this report provides market intelligence most comprehensively. The report structure has been kept such that it offers maximum business value. It provides critical insights into the market dynamics and will enable strategic decision-making for the existing market players as well as those willing to enter the market.
Contact:
David Correa
5933 NE Win Sivers Drive
#205 Portland OR 97220
United States
Toll-Free: 1-800-792-5285
UK: +44-845-528-1300
Hong Kong: +852-301-84916
India (Pune): +91-20-66346060
Fax: +1-855-550-5975
help@alliedmarketresearch.com
Web: https://www.alliedmarketresearch.com
Follow Us on LinkedIn and Twitter
About Us:
Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Portland Oregon. AMR provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients in making strategic business decisions and achieving sustainable growth in their respective market domains.
AMR launched its user-based online library of reports and company profiles Avenue. An e-access library is accessible from any device anywhere and at any time for entrepreneur's stakeholder's researchers and students at universities. With reports on more than 60000 niche markets with data comprising of 600000 pages along with company profiles on more than 12000 firms, Avenue offers access to the entire repository of information through subscriptions. A hassle-free solution to clients' requirements is complemented with analyst support and customization requests.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Contact Center Software Market Reach USD 72.04 Billion by 2027 : Growth Drivers and Future Scenarios here
News-ID: 3376440 • Views: …
More Releases from Allied Market Research
Global Urinary Drainage Bags Market: Trends, Growth, and Insights to 2031
The global urinary drainage bags market is experiencing robust growth, with its market size valued at $1.4billion in 2021 and projected to reach $2billion by 2031. This expansion represents a compound annual growth rate (CAGR) of 3.8% from 2021 to 2031, highlighting the increasing demand for these essential medical devices.
Get a Sample Copy of this Report: https://www.alliedmarketresearch.com/request-sample/A17529
What Are Urinary Drainage Bags?
Urinary drainage bags are specialized medical devices designed to collect…
Cream Powder Market to Reach $8.9 Billion by 2031 with 6.4% CAGR
The global cream powder industry was estimated at $4.8 billion in 2021 and is expected to hit $8.9 billion by 2031, registering a CAGR of 6.4% from 2022 to 2031.
The cream powder market is experiencing growth due to various factors, including the increasing popularity of bakeries and HoReCa (hotels, restaurants, and cafes) and rising consumer demand for natural products. The dairy-based segment is a significant contributor to the market's growth…
Micro Drone Market Valued at $6.71 Billion in 2020, Expected to Reach $28.91 Bil …
The global micro drone industry generated $6.71 billion in 2020, and is expected to reach $28.91 billion in 2030, witnessing a CAGR of 17.2% from 2021 to 2030. The report provides an extensive analysis of changing market dynamics, top segments, top investment pockets, regional landscape, value chain, and competitive scenario.
Increased operational efficiency and rise in demand for improved surveillance drive the growth of the global micro drone market. However, strict…
Microwavable Foods Market to reach $230.93 billion by 2031, growing at a CAGR of …
The global microwaveable foods industry was accounted for $120.45 billion in 2020, and is expected to reach $230.93 billion by 2031, growing at a CAGR of 5.6% from 2022 to 2031.
Rise in popularity of fast-food restaurants and large population base coupled with increase in number of quick-service restaurants drive the global microwaveable foods market. However, lack of awareness about microwavable foods hinders the market growth. On the contrary, rise in…
More Releases for Contact
Surging Demand For Cloud-Based Contact Centers Fuels Contact Center Software Mar …
Stay ahead with our updated market reports featuring the latest on tariffs, trade flows, and supply chain transformations.
Contact Centre Software Market Size Growth Forecast: What to Expect by 2025?
The market size of contact centre software has expanded swiftly in the past few years. It is projected to progress from $43.39 billion in 2024 to $51.19 billion in 2025, growing at a compound annual growth rate (CAGR) of 18.0%. The growth…
Xinzhe Metal: Elevator contact acceleration switch metal contact piece
Short Description:Elevator contact sheets are suitable for control panels of elevators, machinery, automobiles, medical equipment, electronics and other equipment due to their elastic recovery, conductivity, durability and stability.Material: aluminum, copper, etc.
Image: https://www.abnewswire.com/uploads/5241f0a41f3cb10df8022c5706ad2b4d.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5. Factory direct supply,…
Xinzhe Metal: Elevator leveling flat contact switch metal contact piece
The metal contact of the elevator switch is a vital part of the switch assembly. Through high-quality materials and precision processing technology, the contact piece can provide stable and reliable performance in various applications.
Image: https://www.abnewswire.com/uploads/b24c88661311c93e15b6aa7f1a2bdc02.png
Advantages
1. More than 10 years of overseas trade expertise.
2. Provide one-stop service from mold design to product delivery.
3. Fast delivery time, about 25-40 days.
4. Strict quality management and process control (ISO 9001 certified manufacturer and factory).
5.…
Michigan Contact Lens Offers Extremely Affordable Contact Lenses To US Consumers
Michigan Contact Lens, a leading specialty contact lens practice, is pleased to announce the addition of all its contact lenses to its website, michigancontactlens.com. This move allows customers to take advantage of wholesale prices on a wide range of contact lenses, revolutionizing the contact lens market in Michigan.
As a service-first practice, Michigan Contact Lens is committed to providing exceptional customer service and ensuring the best vision care for its patients.…
Streamlining Contact Data: The Success of Bulk Merge for Duplicate Contact Manag …
• Overview:
• An international nonprofit organization faced a challenge with a database containing 3,569,188 contacts, of which 33,742 were duplicates.
• The Organization's Problem:
• The nonprofit needed an efficient way to remove duplicate contacts to enhance data integrity.
• Manual review of millions of contacts was impractical.
• The Organization's Decision:
• The nonprofit consulted Astreca's experts.
• They implemented the Bulk Merge app, which used advanced algorithms to detect and flag duplicates for removal.
• Data technicians reviewed flagged entries before deletion.
To know more@https://astreca.com/case-studies/bulk-merge-contact-integrity/
• Business…
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the…
