Marval Launches MSM v14 IT service management software
This ground breaking evolution of the award winning ITSM software suite continues to help organisations improve the delivery of business service to ensure organisational, stakeholder and customer confidence in its IT investment is maintained.
Greg Pritchett, Marval’s Managing Director says, “It takes a lot to get me excited nowadays, but my team have nailed it! They’ve taken our existing MSM product, significantly improved it from a feature and function perspective, and given it a modern facelift. Our existing customers are certainly going to be happy, and the new functionality will allow us to bid for pretty much every tender out there. I am sure it will leave our competitors standing.”
With more than 26 years industry experience, Marval is committed to the ongoing development of integrated ITSM software, consultancy and education. It is a single-source supplier for all ITSM needs, designed to improve service quality, productivity, customer satisfaction and reduce costs. The MSM solution is used by internal and external support teams, plus outsourcing and managed service providers.
Marval is a major practitioner, innovator, thought leader and contributor to Best Practice and standards in ITSM and is co-author of ITIL and ISO/IEC 20000. It has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.
Marval is an ISO/IEC 20000 registered company supporting internal and external customers to international standard
Stone Lodge, Rothwell Grange, Rothwell Road, Kettering, Northamptonshire, NN16 8XF, England
T: +44 (0)1536 711999 E-mail: email@example.com W: www.marval.co.uk
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