Transforming Incentive Compensation Management: Al Jomaih Partners with Incentivate for a 5-Year Engagement

Al Jomaih, Pepsi's official bottling partner in the Gulf region, has initiated a transformative journey by teaming up with Incentivate, a prominent solutions provider specializing in Incentive Compensation Management (ICM). This significant collaboration reflects Al Jomaih's determination to revolutionize its operations and improve the effectiveness of its incentive management system. Over the past decade, Al Jomaih utilized a legacy ICM system that failed to meet their performance and functionality expectations.

Al Jomaih encountered various challenges with their existing system, including:

Eligibility Processing: Managing diverse eligibility scenarios lacked a concurrent mechanism, resulting in offline calculations.

Lack of Real-Time Processing: The legacy system lacked real-time data computation, causing prolonged processing times, leading Al-Jomaih to process monthly.

Absence of Interactive Dashboards: The system did not offer interactive dashboards or a mobile app, contributing to a lack of transparency and motivation among leadership, administrators, and field-users.

Dispute Resolution: Without accessible performance dashboards, incentive-related disputes had no dedicated resolution platform, necessitating manual handling.

Lack of Flexibility: The system lacked support for retroactive processing, the ability to design and launch incentive programs (short burst contests), and a maker and checker functionality to validate and minimize manual errors.

To overcome these challenges and achieve operational excellence, Al Jomaih has entered into a 5-year partnership with Incentivate. As part of this collaboration, Incentivate has dispatched a team to Saudi Arabia for onsite requirement gathering and project initiation.

Key Deliverables from Incentivate include:

Integration Capabilities: Incentivate will integrate the system with up to 5 different systems to ensure a seamless bidirectional flow of data.

Any-time Payout: Incentivate aims to accomplish end-to-end commission/incentives processing daily, encompassing complex rules, processing millions of records, and facilitating on-demand payouts.

Streamlined Eligibility Processing: The system will support eligibility-based processing for new joiners, terminations, and cross-functional movements.

Prorated Calculations: Commissions and incentives for individuals about to go on vacation will be prorated for fair and accurate payouts.

Maker & Checker Functionality: A maker & checker functionality will ensure a robust approval process for system changes.

Incentive Programs: Al Jomaih will gain the ability to launch short-burst incentive programs (contests) and manage concurrent commission plans based on business performance and KPI goals.

Mobile App and WhatsApp Integration: Leadership and end-users will access mobile and WhatsApp functionality to monitor performance on the go and resolve disputes, enhancing transparency and motivation.

Support: Post go-live, Incentivate will provide ongoing support, ensuring the system's stability and reliability on a monthly basis.

Al Jomaih's collaboration with Incentivate reaffirms its dedication to innovation and operational excellence. This initiative is anticipated to boost efficiency, transparency, and motivation throughout the organization, ultimately contributing to Al Jomaih's sustained success in the Gulf region.

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Incentivate is a no-code sales commission automation platform with integrated analytics and reporting features. It caters to a wide variety of industries and different roles that are paid incentives can be automated with help of their tools. An experienced team featuring industry veterans of the sales performance management space handles implementations and delivers as fast as 4 weeks.

Our team is excited and thrilled to be providing end-to-end Incentive Compensation Management services and continues to focus on the mission of improving the overall effectiveness of sales operations groups," stated Sumeet Shah, Chief Growth Officer of Incentivate. "We are proud of what we have achieved until now and look forward to continuing our relationships with our valued customers and clients with an unwavering commitment to focusing on increased productivity.

This release was published on openPR.