Sound Suite is causing a stir among competing message on hold and background music providers

Sound Suite is causing a stir among competing message on hold and background music providers who charge additional fees for scheduling changes above a plan limit. Tie National, LLC (TIE) is introducing their Sound Suite portal as a packaged solution with a subscription price that includes unlimited daily changes between provided playlists and messages. TIE even offers an option to work with them to add music and messages from the business' corporate office to match the branding to their site.

Professionally Curated Playlists

Sound Suite's included playlists are curated with a great degree of care, offering a number of different moods suitable for different types of businesses. Sound Suite features a large online library of music with new playlists added each quarter. Each of the 10 playlists contains an incredible 18 hours of music to ensure variety so that employees and clients are not subjected to the same material again and again. Users can rate the playlists and the individual tracks, and this feedback is provided to the artists for consideration in creating future arrangements.

Complete Scheduling Control

Sound Suite puts users back in control to make changes when needed using a user friendly online portal. Whether on-site, or from a remote location, signing into the portal allows the user to select the playlist and determine which on hold messages to play including the interval of time between messages. Having the control for these scheduling changes at their fingertips allows for maximum message-targeting with minimum effort. Users can schedule something special for the holidays, provide timely announcements for current and upcoming promotions beginning at a specific date and time. Viewing a history of the scheduled changes provides instant accountability to the users having access to the portal.

Customization

Sound Suite is installed with generic prerecorded greetings and music in order to get subscribers started right away. After initial setup, users can have TIE upload music and greetings provided by a corporate marketing department to match their branding with voice actors they may already use regularly.

Equipment

TIE’s Sound Suite runs in conjunction with the Nel-Tech Labs ILINK-2GB. TIE will install to existing equipment if already on site, but also makes the equipment available for rent or purchase.

Tie National, LLC (TIE) provides information technology solutions to multi-location businesses including equipment sales, remote engineering and nationwide dispatch using over 2,000 field resources. TIE’s managed services span 5 major categories: Voice Equipment, Data Networking & Security, Audio/Visual, Auditing & Expense Management, and Help Desk services.

Tie National, LLC
2280 White Oak Circle
Suite 108
Aurora, IL 60502, USA

This release was published on openPR.