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Case Management Market 2023 - By Growth, Size, Share, Trends, Demand, Competitive Analysis And Forecast To 2032
The Business Research Company's global market reports are now updated with the latest market sizing information for the year 2023 and forecasted to 2032The Business Research Company's Case Management Global Market Report 2023 identifies healthcare organizations deploying rectification solutions for various case management as the major driver for the Case Management market's growth in the forecast period. The healthcare organizations and related stakeholders are deploying rectification solutions for various case management mainly to correct and reduce errors in data of cases, protect health records, and other reasons. Due to this increased deployment of rectification solutions for various case management, the demand for case management solutions and services will increase as these are effective solutions to manage data digitally while enabling data protection.
The global case management market size will grow from $6.57 billion in 2022 to $7.21 billion in 2023 at a compound annual growth rate (CAGR) of 9.8%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the case management is expected to grow to $10.47 billion in 2027 at a CAGR of 9.8%.
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Major competitors in the Case Management market are DST Systems, Pegasystems, Kofax, Dell Technologies, Newgen Software, Appian, Micropact, IBM, AINS, Pulpstream.
A key trend in the Case Management market includes technological advancement. The market is witnessing the implementation of advanced technologies such as artificial intelligence (AI) in case management solutions to enable automation and streamline the case management functionalities. This AI-based case management software captures customer sentiment, refines cases, and automates functions resulting in better case management and efficient resolutions. Key players are focusing on offering AI-based case management software to strengthen their market position. For instance, Sprinklr, a US-based software company offers AI-powered case management software for the automation of workflows and streamlining case handling. It uses AI, listening and monitoring tools, and unified customer experience management (Unified-CXM) platform to discern the customer sentiment, filter cases, and automate workflows, leading to easy case handling, focused case management, and quick case resolutions. It enhances time-to-resolution, customer satisfaction, and cost-efficiency.
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The Case Management market is segmented -
• By Component: Solution, Services
• By Business Function: Service Request, Fraud Detection and Anti-Money Laundering, Incident Management, Investigation Management, Legal Workflow Management
• By Depolyment Mode: Cloud, On-premises
• By Organisation Site: Small and Medium-sized Enterprises (SMEs), Large Enterprises
• By Verticals: Banking, Financial Services, and Insurance (BFSI), Government, Healthcare, IT and telecom, Retail, Manufacturing, Other Verticals
• By Geography: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. North America was the largest region in the Case Management market.
The Business Research Company's "Global Case Management Market Report 2023" provides a thorough understanding of the market across 60 geographies. The report covers market size, growth rate, segments, drivers and trends in every region and country. In addition, the report offers insights on historical and forecast growth, helping players analyze and strategize better.
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The Table Of Content For The Case Management Market Include:
1. Executive Summary
2. Case Management Market Characteristics
3. Case Management Market Trends And Strategies
4. Case Management Market - Macro Economic Scenario
5. Case Management Market Size And Growth
……………………………………
26. Africa Case Management Market
27. Case Management Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Case Management Market
29. Case Management Market Future Outlook and Potential Analysis
30. Appendix
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