Press release
Accelerating Global Business Interest Propelling the Future of Cloud-Based Contact Center Markets || NICE Systems Ltd., Genesys Telecommunications Laboratories Inc., Five9 Inc
Cloud Based Contact Centre Market
The Business Research Company's Cloud Based Contact Centre Global Market Report 2023 the increase in interest among global companies in investing in the cloud-based contact center sector is the major driver for the cloud based contact centre market's growth in the forecast period. Due to several advantages including removing a single point of failure, assuring automatic failover, implementing global redundancy, and providing sophisticated assistance, businesses are becoming more interested in the cloud, which has led to an increase in the use of cloud-based contact centres. For instance, in May 2022, CloudHesive, a US-based premier consulting partner in Amazon Web Services (AWS), acquired Dextr, a US-based customer service and performance dashboard for the Amazon Web Services (AWS) cloud contact center.
The global cloud based contact centre market size is expected to grow from $17.59 billion in 2022 to $22.11 billion in 2023 at a compound annual growth rate (CAGR) of 25.7%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The cloud based contact centre market size is expected to grow to $54.41 billion in 2027 at a CAGR of 25.2%.
Download Free Sample Of Cloud Based Contact Centre Market Report -
https://www.thebusinessresearchcompany.com/sample.aspx?id=7877&type=smp
Major competitors in the cloud based contact centre market are NICE Systems Ltd., Genesys Telecommunications Laboratories Inc., Five9 Inc., Talkdesk, 8x8 Inc., Cisco Systems Inc., Avaya Holdings Corp., Serenova LLC, Content Guru.
A key trend in the cloud based contact centre market includes adoption of new technologies. Major players in the cloud-based contact center sector are focused on the adoption of new technologies to sustain their marketplace. For instance, in March 2022, Google, a US-based, technology company, launched the Cloud Contact Center AI platform. The Google Cloud Contact Center AI Platform combines artificial intelligence, cloud scalability, multi-experience capabilities, and CRM connectors to provide a complete, out-of-the-box contact centre platform.
Read More On The Global Cloud Based Contact Centre Market Report Here:
https://www.thebusinessresearchcompany.com/report/cloud-based-contact-centre-global-market-report
The cloud based contact centre market is segmented -
• By Type: Automatic Call Distribution, Agent Performance Optimization, Dialers, Interactive Voice Response, Computer Telephony Integration, Analytics and Reporting
• By Component: Solutions, Services
• By Deployment Mode: Private Cloud, Public Cloud
• By Organisation Size: Small and Medium Enterprises (SMEs), Large Enterprises
• By Vertical: BFSI, Telecommunications, IT and ITeS, Government and Public Sector, Retail and Consumer Goods, Manufacturing, Energy and Utilities, Media and Entertainment, Healthcare and Life Sciences, Other Verticals
• By Geography: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. North America was the largest region in the cloud based contact centre market.
The Business Research Company's "Global Cloud Based Contact Centre Market Report 2023" provides a thorough understanding of the market across 60 geographies. The report covers market size, growth rate, segments, drivers and trends in every region and country. In addition, the report offers insights on historical and forecast growth, helping players analyze and strategize better.
Explore Buying Options For The Cloud Based Contact Centre Market Report Here:
https://www.thebusinessresearchcompany.com/purchaseoptions.aspx?id=7877
The Table Of Content For The Cloud Based Contact Centre Market Include:
1. Executive Summary
2. Cloud Based Contact Centre Market Characteristics
3. Cloud Based Contact Centre Market Trends And Strategies
4. Cloud Based Contact Centre Market - Macro Economic Scenario
5. Cloud Based Contact Centre Market Size And Growth
……………
27. Cloud Based Contact Centre Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Cloud Based Contact Centre Market
29. Cloud Based Contact Centre Market Future Outlook And Potential Analysis
30. Appendix
Contact us:
The Business Research Company
Europe: +44 207 1930 708
Asia: +91 8897263534
Americas: +1 315 623 0293
Email: info@tbrc.info
Follow Us On:
LinkedIn: https://in.linkedin.com/company/the-business-research-company
Twitter: https://twitter.com/tbrc_info
Facebook: https://www.facebook.com/TheBusinessResearchCompany
YouTube: https://www.youtube.com/channel/UC24_fI0rV8cR5DxlCpgmyFQ
Blog: https://blog.tbrc.info/
Healthcare Blog: https://healthcareresearchreports.com/
Global Market Model: https://www.thebusinessresearchcompany.com/global-market-model
Latest Trending Press Releases: https://www.thebusinessresearchcompany.com/press-release.aspx
Want To Know More About The Business Research Company?
The Business Research Company (www.thebusinessresearchcompany.com) is a market intelligence firm that pioneers in company, market, and consumer research. Located globally, TBRC's consultants specialise in various industries including manufacturing, healthcare, financial services, chemicals, and technology.
Global Market Model - World's Most Comprehensive Database
The Business Research Company's flagship product, Global Market Model (www.thebusinessresearchcompany.com/global-market-model) is a market intelligence platform covering various macroeconomic indicators and metrics across 60 geographies and 27 industries. The Global Market Model covers multi-layered datasets which help its users assess supply-demand gaps.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Accelerating Global Business Interest Propelling the Future of Cloud-Based Contact Center Markets || NICE Systems Ltd., Genesys Telecommunications Laboratories Inc., Five9 Inc here
News-ID: 3196516 • Views: …
More Releases from The Business research company
Evolving Market Trends In The Integrated Geophysical Services Industry: Enhancin …
The Integrated Geophysical Services Market Report by The Business Research Company delivers a detailed market assessment, covering size projections from 2025 to 2034. This report explores crucial market trends, major drivers and market segmentation by [key segment categories].
What Is the Expected Integrated Geophysical Services Market Size During the Forecast Period?
The integrated geophysical services market has experienced consistent growth in recent years, expected to rise from $2.35 billion in 2024 to…
Global HR Advisory Services Market: Key Trends, Market Share, Growth Drivers, An …
The HR advisory services market report describes and explains the HR advisory services market and covers 2019-2024, termed the historic period, and 2024-2029, 2034F termed the forecast period. The report evaluates the market across each region and for the major economies within each region.
The global HR advisory services market reached a value of nearly $155.74 billion in 2024, having grown at a compound annual growth rate (CAGR) of 4.22% since…
High Voltage Aluminium Electrolytic Capacitors Global Market Report 2025: Size, …
The high voltage aluminum electrolytic capacitors report describes and explains the high voltage aluminum electrolytic capacitors market and covers 2019-2024, termed the historic period, and 2024-2029, 2034F termed the forecast period. The report evaluates the market across each region and for the major economies within each region.
The global high voltage aluminum electrolytic capacitors market reached a value of nearly $4.10301 billion in 2024, having grown at a compound annual growth…
Global Vertical Market Software Market: Key Trends, Market Share, Growth Drivers …
The vertical market software report describes and explains the vertical market software market and covers 2019-2024, termed the historic period, and 2024-2029, 2034F termed the forecast period. The report evaluates the market across each region and for the major economies within each region.
The global vertical market software market reached a value of nearly $152.61027 billion in 2024, having grown at a compound annual growth rate (CAGR) of 12.11% since 2019.…
More Releases for Cloud
Government Service Cloud Market SWOT Analysis by Leading Key Players: Google Clo …
HTF MI just released the Global Government Service Cloud Market Study, a comprehensive analysis of the market that spans more than 143+ pages and describes the product and industry scope as well as the market prognosis and status for 2025-2032. The marketization process is being accelerated by the market study's segmentation by important regions. The market is currently expanding its reach.
Major companies profiled in Government Service Cloud Market are:
Amazon Web…
Cloud Model Hosting Platform Market Size, Status, Global Outlook 2025 To 2033 | …
New Jersey, United States: The latest research study by Infinity Business Insights, titled 'Global Cloud Model Hosting Platform Market,' 118 analysis on business strategies adopted by key and emerging industry players. It provides insights into current market developments, trends, technologies, drivers, opportunities, and overall market outlook. Understanding various segments is crucial for identifying the factors that drive market growth. Some of the major companies featured in this report include Amazon Web…
AI Supercomputing Cloud Market to Witness Huge Growth by 2029 | AWS, Oracle, Mic …
The AI Supercomputing Cloud Market a detailed study added to provide most recent insights about critical reports of the Global AI Supercomputing Cloud market. This report provides a detailed overview of key factors in the AI Supercomputing Cloud Market and factors such as driver, limitation, past and current trends, guiding scenarios, and technology development. In addition, AI Supercomputing Cloud Market attractiveness according to country, end-user, and other measures is also…
Open Cloud Services Market Size in 2023 To 2029 | Google Cloud - T-Systems - IBM …
The Open Cloud Services market report includes market-driving factors, major obstacles, and restraining factors impeding market growth. The report assists existing manufacturers and start-ups in developing strategies to combat challenges and capitalize on lucrative opportunities to gain a foothold in the global market. Moreover, the report provides thorough information about prime end-users and annual forecast during an estimated period.
𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐅𝐫𝐞𝐞 𝐏𝐃𝐅 𝐒𝐚𝐦𝐩𝐥𝐞 𝐑𝐞𝐩𝐨𝐫𝐭 + 𝐃𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐓𝐎𝐂 ➡️ https://www.reportsnreports.com/contacts/requestsample.aspx?name=6778415
𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐩𝐥𝐚𝐲𝐞𝐫𝐬 𝐩𝐫𝐨𝐟𝐢𝐥𝐞𝐝…
Mini Program Development Services Market Size in 2023 To 2029 | Tencent Cloud, A …
The Mini Program Development Services market report provides valuable insights for new entrants and stakeholders, offering a comprehensive understanding of market dynamics. It analyzes the competitive landscape and future market scenarios using tools like Porter's five forces and parent/peer market analysis. The report evaluates the product portfolios and services of key market players in detail. It also examines the impact of government regulations during the Covid-19 pandemic and provides market…
Customized Cloud Service Market May See a Big Move | IBM Cloud, Oracle Cloud, Al …
Global Customized Cloud Service Market Growth (Status and Outlook) 2023-2029 is the latest research study released by HTF MI evaluating the market risk side analysis, highlighting opportunities, and leveraging with strategic and tactical decision-making support. The report provides information on market trends and development, growth drivers, technologies, and the changing investment structure of the Global Customized Cloud Service Market. Some of the key players profiled in the study are Google…
