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Introducing the New OpenCart WhatsApp Live Chat Extension by Knowband

09-04-2023 10:16 AM CET | IT, New Media & Software

Press release from: Knowband

Introducing the New OpenCart WhatsApp Live Chat Extension

Knowband, a leading name in the e-commerce industry, is thrilled to announce the launch of its latest innovation: the OpenCart WhatsApp Live Chat Extension. This cutting-edge extension is set to transform the way online businesses interact with their customers, making customer support seamless, efficient, and convenient.

In today's fast-paced digital world, providing exceptional customer support is paramount for the success of any e-commerce business. The OpenCart WhatsApp Live Chat Extension by Knowband aims to bridge the gap between online retailers and their customers, enabling real-time communication that fosters trust and enhances the overall shopping experience.

Key Features of the OpenCart WhatsApp Live Chat Extension:
1. Instant Customer Assistance: With the integration of WhatsApp live chat, customers can get instant responses to their queries, concerns, and inquiries, leading to higher satisfaction levels and reduced cart abandonment.
2. Multi-Device Compatibility: The extension ensures a seamless experience across various devices, allowing customers to reach out for support from their desktop, tablet, or smartphone with ease.
3. User-Friendly Interface: The intuitive and user-friendly chat interface makes it effortless for both customers and support agents to engage in meaningful conversations.
4. Customizable Chat Widget: The extension offers customizable chat widgets that can be tailored to match the store's branding, providing a consistent and professional look.
5. Chat History and Insights: Store owners can access chat history and gather insights into customer preferences, pain points, and frequently asked questions, enabling them to improve their services and offerings.
6. Automated Responses: Efficiently handle common queries with pre-configured automated responses, ensuring customers always receive quick and relevant answers.

Knowband, expressed his excitement about the new release, saying, "We are dedicated to empowering e-commerce businesses with the tools they need to succeed. The OpenCart WhatsApp Live Chat Extension is a testament to our commitment to revolutionizing customer support, fostering stronger relationships between businesses and their clientele."

With this innovative extension, Knowband continues to cement its reputation as a pioneer in the e-commerce industry, providing forward-thinking solutions that empower businesses to thrive in the competitive digital landscape.

To learn more about the OpenCart WhatsApp Live Chat Extension and how it can elevate your customer support strategy, please visit
Product page: https://www.knowband.com/opencart-plugins/opencart-whatsapp-live-chat-manager-plugin
User manual: https://www.knowband.com/blog/user-manual/opencart-whatsapp-chat-manager-plugin/
Opencart marketplace: https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=45276&filter_download_id=55

E-23 Sector 63, Noida- 201301

Knowband is a leading name in the e-commerce industry, offering a wide range of plugins and extensions for various platforms. With a focus on innovation and customer-centric solutions, Knowband aims to help online businesses succeed by providing them with the tools they need to enhance their customer experience and drive growth.

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