Press release
Speech Analytics Market Expected to Reach USD 8.84 Billion by 2029, with 21.2 % CAGR
Speech Analytics Market
The comprehensive report delves into various segments of the Speech Analytics Market, including Components, Applications, Deployment modes, Organization Sizes, End-Users, and Regions. Drawing on data provided by market participants, the report spans regions such as North America, Asia Pacific, Europe, Middle East & Africa, and South America. Utilizing facts, figures, illustrations, and presentations, the report conducts thorough data analysis spanning from 2017 to 2020. It dissects market drivers, limitations, prospects, and barriers, offering valuable investor recommendations based on the current competitive landscape of the Speech Analytics Market.
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What are Speech Analytics Market Dynamics?
Market Drivers:
The need for speech analytics solutions from the Business Process Outsourcing (BPO) industry as well as the growing significance of real-time speech analytics will propel the growth of the Speech Analytics Market. A bank can offer natural, human-like dialogues and enjoyable engagements with consumers by integrating speech technology with phone banking.
Banking organisations put an emphasis on innovation to improve their mobile banking services. They were previously reliant on cumbersome and unintuitive procedures like password verification, One-Time Passwords (OTPs), and security questions. But the situation is now shifting. Banks now recognise how crucial it is to incorporate speech recognition technology in mobile applications to boost security and improve customer experience.
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Speech Analytics Market Segmentation?
According to projections, the solutions sector will have the biggest market share in 2022 based on Component. During the projection period, the customer experience management application category is anticipated to hold a greater market share. It enables businesses to develop retention strategies, stop customer churn, and spot patterns and trends in real-time customer data. Customers' recorded calls must be examined in order to identify consumer intent and do behaviour analysis, which is why the indexing and query tools segment has a large market share.
Customer Experience Management is anticipated to have the highest CAGR based on Applications during the projection period. These applications have significantly changed how contact centres connect and communicate, enhancing business performance. By offering many techniques to guarantee that they are providing a consistent level of client support and a secure experience at every point of contact, speech analytics solutions may revolutionise an organisation. The speech engine gets outputs from talks that it recognises and understands.
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Who are Speech Analytics Market Key Players?
1. Verint Systems
2. Avaya
3. Calabrio
4. CallMiner
5. Clarabridge
6. Almawave
7. Voci Technologies
8. Zoom International
9. NICE Systems
10. Genesys
11. HPE
12. Tatwa Technologies
13. Uniphore Software Systems
14. Micro Focus
15. Avaya
16. Google
17. AWS
18. Vonage
19. OpenText
20. Calabrio
21. Eleveo
22. Almawave
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Table of content for the Speech Analytics Market includes:
Global Speech Analytics Market: Research Methodology
Global Speech Analytics Market: Executive Summary
Market Overview and Definitions
Introduction to the Global Market
Summary
Key Findings
Recommendations for Investors
Recommendations for Market Leaders
Recommendations for New Market Entry
Global Speech Analytics Market: Competitive Analysis
MMR Competition Matrix
Market Structure by region
Competitive Benchmarking of Key Players
Consolidation in the Market
M&A by region
Key Developments by Companies
Market Drivers
Market Restraints
Market Opportunities
Market Challenges
Market Dynamics
PORTERS Five Forces Analysis
PESTLE
Regulatory Landscape by region
North America
Europe
Asia Pacific
Middle East and Africa
South America
COVID-19 Impact
Global Speech Analytics Market Segmentation
Global Market, by Component (2022-2029)
Global Market, by Application (2022-2029)
Global Market, by Deployment Mode (2022-2029)
Global Market, by Organization Size (2022-2029)
Global Market, by End-User (2022-2029)
Regional Speech Analytics Market (2022-2029)
Regional Market, by Component (2022-2029)
Regional Market, by Application (2022-2029)
Regional Market, by Deployment Mode (2022-2029)
Regional Market, by Organization Size (2022-2029)
Regional Market, by End-User (2022-2029)
Regional Market, by Country (2022-2029)
Global Company Profile: Key players
Company Overview by Country
Financial Overview
Global Presence
Capacity Portfolio
Business Strategy
Recent Developments
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Regional Insights:
The global Speech Analytics market encompasses regions like North America, Asia Pacific, Europe, Middle East and Africa, and South America. Each region plays a significant role in shaping the market. For instance, the North America Military Land Vehicle Market is experiencing a rise in demand for electric vehicles, driven by the adoption of electric and zero-emission vehicles for the non-tactical fleet of the U.S. military. The Asia Pacific region, on the other hand, is witnessing strong investments in Speech Analytics to bolster military capabilities.
Key Offerings:
Past Market Size and Competitive Landscape (2018 to 2021)
Past Pricing and price curve by region (2018 to 2021)
Market Size, Share, Size & Forecast by different segment | 2022-2029
Market Dynamics - Growth Drivers, Restraints, Opportunities, and Key Trends by region
Market Segmentation - A detailed analysis by Product
Competitive Landscape - Profiles of selected key players by region from a strategic perspective
Competitive landscape - Market Leaders, Market Followers, Regional player
Competitive benchmarking of key players by region
PESTLE Analysis
PORTER's analysis
Value chain and supply chain analysis
Legal Aspects of business by region
Lucrative business opportunities with SWOT analysis
Recommendations
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