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Global Communication Platform as a Service (CPaaS) Market Report, Market Size, Share, Trends, Analysis and Forecast to 2028
A cloud-based service called communications platform-as-a-service (CPaaS) enables developers to include real-time communication features like voice, video, and messaging in their applications, services, and business procedures. In turn, this aids businesses in enhancing customer communication channels, managing appointments, automating reminders, and promoting in-app calling and broadcast.
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Due to increasing government investments in digital transformation, the Asia Pacific region is expected to experience significant growth during the forecast period. China is expected to increase its market share during the prediction period. China is the world's second-largest market for cloud computing, according to McKinsey's report titled "The Outlook for 2025." Tencent is the major player in the nation, with the largest customer base in the market. India is anticipated to grow significantly over the course of the forecast period as a result of the rise in small and medium-sized businesses.
Some of the key players profiled in the Communication Platform as a Service (CPaaS) Market include 8x8, Inc, Alcatel-Lucent Enterprise, Avaya Inc, Bandwidth Inc, IMIMobile Limited, Infobip Ltd, IntelePeer, Kaleyra, MessageBird BV, Mitel Networks Corporation, MOBtexting, Plivo Inc, Sinch AB, TeleSign Corporation, Telnyx, Twilio Inc, Vonage Holdings Corp and Yellow Messenger.
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Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances
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