Cunnekt Introduces WhatsApp Business API Solutions to Transform Customer Communication

Brands across the globe are now using WhatsApp to improve their audience outreach and grow their businesses. WhatsApp's enormous global presence and extensive user base make reaching out to customers across geographical boundaries easy. WhatsApp also enables direct and personalized interactions.

WhatsApp Business API is a powerful tool that enables Brands across the world to connect and engage with their customers globally. Businesses can leverage this to promote their products and services, support them 24x7, and offer personalized experiences.

Cunnekt is a WhatsApp business API-based Communication and Engagement platform that provides Brands with a range of solutions like WhatsApp Marketing and Customer Support. Packed with powerful Automation features, Cunnekt lets Brands organize their marketing efforts and streamline their customer support processes.

Cunnekt offers the following solutions to its customers globally:

WhatsApp Marketing

Cunnekt lets businesses promote their products/services via WhatsApp. The platform hosts a range of features to enable businesses to broadcast messages to their target audience. Some of the key marketing features of the platform include:

a.) Unlimited Broadcasts
b.) Campaign Scheduling
c.) User Segmentation
d.) Campaign Analytics

WhatsApp Based Customer Support (CRM)

Cunnekt offers an Omnichannel Customer Support (CRM) solution to help brands simplify and manage their customer support efforts. The platform hosts a slew of features to let customer support agents receive, track, sort, and resolve customer queries. Some of the key features of Cunnekt's CRM include:

a.) Quick Reply
b.) Automated Workflows
c.) Interactive Media Support (Audio/Video/PDF)

WhatsApp Chat Automation

Cunnekt comes packed with massive automation capabilities that let Brands handle repetitive tasks and communication to save valuable time and resources for more important tasks. Here are some striking features of WhatsApp automation:

a.) Custom Auto Replies
b.) Interactive Chatbot

API & Platform Integration

Cunnekt provides developer APIs for effortless integration with 3rd party apps and websites, enabling innovative and interconnected digital experiences. Cunnekt's integration capabilities let brands integrate WhatsApp with e-Commerce, CRM, or other technology stacks within your organization. WhatsApp API and Integrations streamline your communications and improve customer engagement.

While launching the platform, Mr. Tarun Gupta, CEO of Cunnekt, said:

" Cunnekt is a revolutionary platform for Businesses looking to establish their global presence. By using such a powerful platform, Brands can unlock new opportunities, increase customer satisfaction, and drive growth at scale."

For more details, visit https://www.cunnekt.com

C-102, Sector 65, Noida
Uttar Pradesh - 201301 - India

Launched by Brainpulse Technologies, Cunnekt is a WhatsApp-based Communication & Engagement Platform that provides a plethora of business solutions to its clientele, ranging from WhatsApp marketing, multi-agent customer support, and automated notifications.

This release was published on openPR.