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ebankIT launches in the US and strengthens partnership with MX and GLIA

07-03-2023 04:05 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: ebankIT

ebankIT launches in the US and strengthens partnership with MX

ebankIT, an omnichannel digital banking solution provider, officially launches in the US and deepens ties with MX and GLIA in a strategic partnership.

June 29th - ebankIT is delighted to announce the launch of the company in the US market, representing a big step in consolidating its growth in the North American market. This launch marks an exciting new chapter with several key partnerships already established in the US with the goal to build a strong foundation for future projects.

MX, a leader in Open Finance, is our first strategic partner in the US, providing personalized insights and actionable recommendations in real-time to help consumers reach their financial goals. The integration of MX and ebankIT's solutions will help financial institutions drive higher engagement and increase customer retention. Together, this partnership enables financial institutions to deliver a combination of predictive financial guidance and financial wellness capabilities seamlessly through the ebankIT platform.

Raymond den Hond, Chief Commercial Officer for Partners at MX, says, "Today's consumers expect exceptional digital banking experiences that are highly personalized to their individual financial goals. Integrating MX Insights and personal financial management (PFM) products into ebankIT's world-class digital banking platform empowers banks and credit unions to deliver on these expectations, leading to higher engagement and retention that drives better financial outcomes."

Additionally, ebankIT has partnered with Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone, and automated self-service on a single platform. The Pre-integration of the Glia Interaction Platform within the ebankIT digital banking platform will accelerate the deployment and time-to-market of the banking solution overall, enhancing efficiency for financial institutions and providing a seamless customer experience for their clients.

"This partnership will greatly help our joint clients to improve the customer experience they offer while driving new efficiencies through a seamless, single-platform service approach," said Steve Kaish, SVP of alliances for Glia.

ebankIT looks forward to building long-term relationships with its partners and customers in the US and is excited to see what the future holds.

ebankIT
Carina Torres
carina.torres@ebankit.com 
+351 222 032 010 
Office Park, Torre A, Av. de Sidónio Pais n.º 153 3º andar, 4100-467, Porto, Portugal

About ebankIT

ebankIT is a fintech company that enables banks and credit unions to deliver the same humanized, personalized, and accessible digital experience on mobile, web, and voice banking, as well as whatever future channels may come next. Enhanced with flexible and robust full omnichannel capabilities, ebankIT Digital Banking Platform offers a fast and seamless digital banking transformation. With extensive customization capacity and a continuous focus on human interactions, ebankIT future-proves the digital strategy of banks and credit unions, empowering them with a truly customer-first approach.

More information: https://www.ebankit.com

Press Contact: Carina Torres
E-mail: carina.torres@ebankit.com 
Phone: +351 222 032 010 
Address: Office Park, Torre A, Av. de Sidónio Pais n.º 153 3º andar, 4100-467, Porto, Portugal

About MX

MX Technologies, Inc., a leader in Open Finance, helps organizations everywhere connect to the world's financial data and turn raw, unstructured data into their most valuable asset to deliver intelligent and personalized money experiences. MX connects more than 13,000 financial institutions and fintechs providing the industry's most reliable and secure data connectivity network. Additionally, MX powers 85% of digital banking providers, as well as thousands of banks, credit unions, and fintechs, with a combined reach of over 200 million consumers.

More information: www.mx.com

Press Contact: Tom Cook
E-mail: Tom.cook@mx.com 

About Glia

Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and loyalty at the same time. Glia has partnered with over 400 banks, credit unions, insurance companies, and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company and a Great Place to Work for a third year in a row, the company has raised over $150 million in funding from top investors and was recently valued at over $1B by top-tier investors. To learn more visit glia.com.

More information: www.glia.com

Press Contact: Chris McManus
E-mail: chris.mcmanus@glia.com 
Phone: +917 324 0808 

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