Cold Chain Monitoring Market Customer Satisfaction Analysis: Measuring and Improving Customer Experience

The global cold chain monitoring market was valued at US$ 4.1 billion in 2021 and is projected to reach US$ 14.1 billion by 2030, growing at a compound annual growth rate (CAGR) of 15.5% during the forecast period from 2022 to 2030.

Cold chain monitoring involves the use of internet of things (IoT) technology to monitor and control temperature-sensitive products throughout the supply chain. It is particularly relevant for perishable and temperature-sensitive goods such as beverages, food, pharmaceuticals, and biologics.

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Several factors are influencing the growth of the global cold chain monitoring market. The increased demand for cold chain monitoring products in the pharmaceutical and healthcare supply chain, along with investments in refrigerated warehouse development by both private and public sectors, are driving market growth. Temperature-sensitive medications, including vaccines and drugs, require advanced care, and the growing population and prevalence of diseases contribute to the demand for cold chain monitoring solutions.

Emerging trends in the industry, such as smart sensing labels and RFID technology, are also fueling market growth. Industry players are forming partnerships and collaborations to meet the demands of the market. For example, Cold Chain Technologies and Cloudleaf partnered in 2021 to develop Cold Chain Technologies Smart Solutions. Such initiatives are expected to drive the market forward during the forecast period.

The COVID-19 pandemic has had a significant impact on the global cold chain monitoring market. The distribution of COVID-19 vaccines on a global scale has increased the demand for cold chain logistics. The volume of vaccine shipments has surged, driven by the need to vaccinate the world population and prevent the further spread of the virus. This has contributed to the growth of the global cold chain monitoring market during the pandemic.

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In terms of regional analysis, North America is expected to hold the highest revenue share in the global cold chain monitoring market. The region's growing demand for frozen and chilled food products is driving the adoption of cold chain monitoring solutions. Asia-Pacific is also projected to contribute to long-term growth, with China expected to experience significant market growth due to its large population and rising disposable income. The region is also home to one of the largest pharmaceutical industries, further supporting the demand for cold chain monitoring solutions.

Key competitors in the cold chain monitoring market include Daikin Industries, Orbcomm, Berlinger & Co., Sensitech, Monni, Controlant, Savi Technology, Elpro-Buchs, Zest Labs, Securerf Corporation, Infratab, Lineage Logistics Holdings, Klinge Corporation, Temperature Monitor Solutions Africa, and other prominent players.

The market segmentation of the global cold chain monitoring market focuses on components, logistics, applications, and regions. Components include hardware (such as RFID devices, telematics and telemetry devices, sensors and data loggers, and networking devices) and software (including on-premises and cloud-based solutions). Logistics cover storage (warehouses and cold containers) and transportation (airways, waterways, railways, and roadways). Applications of cold chain monitoring span across various sectors, including fruits and vegetables, fruit pulp and concentrates, dairy products, fish, meat and seafood, processed food, pharmaceuticals, bakery and confectionaries, and others.

The regional outlook covers North America (including the U.S., Canada, and Mexico), Europe (including Western Europe and Eastern Europe), Asia Pacific (including China, India, Japan, Australia & New Zealand, ASEAN countries, and the rest of Asia Pacific), the Middle East & Africa (including the UAE, Saudi Arabia, South Africa, and the rest of MEA), and South America (including Brazil, Argentina, and the rest of South America).

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