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Global Life Insurance Policy Administration Systems Market Report: Trends, Growth, and Forecast Analysis
Market Overview:The global life insurance policy administration systems market is expected to witness significant growth during the forecast period from 2018 to 2026. A policy administration system (PAS) is a software platform that allows life insurance companies to manage and administer their policies, including policy issuance, billing, claims processing, and customer service. The increasing demand for streamlined and efficient policy administration, as well as the need to enhance customer experience, are driving the growth of the life insurance policy administration systems market.
Market Size and Growth:
The global life insurance policy administration systems market was valued at US$ 4,482.0 Million in 2017 and is expected to grow at a CAGR of 12.4% during the forecast period from 2018 to 2026. The market growth can be attributed to the increasing adoption of technology solutions in the insurance industry, the growing demand for digitalization and automation of insurance processes, and the need to enhance customer experience.
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Market Segmentation:
The global life insurance policy administration systems market can be segmented based on component, deployment, type, end-user, and region. By component, the market can be segmented into software and services. By deployment, the market can be segmented into cloud-based and on-premises. By type, the market can be segmented into policy administration, claim management, billing and collection, and others. By end-user, the market can be segmented into insurance companies, third-party administrators, brokers, and agents.
Market Drivers and Challenges:
The growth of the global life insurance policy administration systems market is driven by various factors such as the increasing adoption of technology solutions in the insurance industry, the growing demand for digitalization and automation of insurance processes, and the need to enhance customer experience. The use of policy administration systems can help insurers reduce costs, increase operational efficiency, and improve customer service.
However, the high cost of implementation and maintenance of policy administration systems can be a challenge for the market. Moreover, the lack of skilled personnel to operate and maintain policy administration systems and the complexity of integrating these systems with legacy systems can also be a challenge for the market.
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Key Players:
The global life insurance policy administration systems market is highly competitive, with several players operating in the market. Some of the key players in the market include Andesa Services, Concentrix Corporation, CSC (DXC Technology), EXL, FAST Technology, Infosys, Majesco, Oracle, Sapiens International Corporation, and Vitech Systems Group.
Regional Analysis:
The global life insurance policy administration systems market can be segmented into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. North America is expected to dominate the market during the forecast period due to the high adoption of technology solutions in the insurance industry and the growing demand for digitalization and automation of insurance processes in the region. The Asia Pacific region is also expected to witness significant growth due to the increasing adoption of technology solutions and the growing demand for insurance services in the region.
Market Trends:
One of the major trends in the global life insurance policy administration systems market is the increasing use of cloud-based solutions. Cloud-based policy administration systems offer several advantages such as scalability, flexibility, and cost-effectiveness, making them an attractive option for insurers.
Another trend in the market is the growing use of data analytics and artificial intelligence (AI) technologies to enhance the capabilities of policy administration systems. These technologies can help insurers better understand their customers, improve risk assessment and underwriting, and enhance customer service.
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Future Outlook:
The global life insurance policy administration systems market is expected to continue growing in the coming years due to the increasing adoption of technology solutions in the insurance industry and the growing demand for digitalization and automation of insurance processes. The market is expected to be driven by technological advancements, product innovation, and the need for insurers to enhance their customer service and reduce costs. Cloud-based solutions and the use of data analytics and AI technologies are expected to continue being major trends in the market.
Moreover, the COVID-19 pandemic has accelerated the adoption of technology solutions in the insurance industry, including the use of policy administration systems. With remote work becoming the new norm, insurers are increasingly looking for technology solutions that can enable them to manage their operations and serve their customers from anywhere.
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