AI in Telecommunication Market - Industry Top Drivers, Business Opportunities, and Competitor Analysis Forecast to 2030

AI in Telecommunication Market Definition

The AI in Telecommunication Market size was valued at $ US $1,106.6 Million in 2022 and currently, it is at US $16,643.7 Million, expected to grow at a CAGR of 41.7% from 2023 to 2030.

In the AI in Telecommunications market, technology companies license professional and managed solutions based on machine learning, deep learning, and natural language processing (NLP) technologies for applications such as customer analytics, network security, network optimization, self-diagnosis, virtual assistance, and others.

AI in Telecommunication Market's Top Driver

Increasing AI Demand for Process Optimizations

The telecommunications industry across the globe has been under cost pressure and is finding it difficult to earn a return on investment in certain categories, such as infrastructure. Further, there is a new cost addition in regard to health and safety measures for employees due to pandemic-related workplace changes. In addition, many telcos are facing a shortage of workforce and high attrition, whereas field and service operations still account for at least 60% of their budgets. With this few operators' customer counts were reduced dramatically due to affected customer experiences, fuelled by low operator switching costs.

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Therefore, in order to remain competitive, operators must provide efficient and effective processes that reduce costs and increase consumer and employee retention. After initial success, few telcos have begun investing in virtual assistants for customer support. Installation, configuration, troubleshooting, and maintenance, which frequently overburden customer service centers, are the primary areas of assistance that are supported by AI. Moreover, telecommunications companies are focusing on customer analytics, network security, network optimization, self-diagnosis, and predictive maintenance.

AI in Telecommunication Industry Recent Developments

In response to this trend, numerous large organizations are emphasizing the provision of services that can aid telcos in attaining their goals. For instance, in February 2023, IBM supplied Telecom Egypt (TE) with intelligent automation technologies for implementing a centralized solution for all of its operations support systems (OSS) on mobile, fixed, and core networks, per an IBM press release. Additionally, in the same month, Microsoft also announced the launch of Azure Operator Nexus, a hybrid, AI-enabled, carrier-grade cloud solution designed to meet the unique deployment requirements of network operators.
AI in Telecommunication Market Top Players: Intel Corporation, Nuance Communications, Inc., AT&T, Infosys Limited, ZTE Corporation, IBM Corporation, Google LLC, Microsoft, Salesforce, Inc., Cisco Systems, Inc.

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Competitive Landscape.
• Due to the dramatic increase in digital penetration that occurred during the period of COVID-19-induced lockdowns and stringent social distancing policies, the demand for remote operational tools, such as artificial intelligence tools, has been stable throughout the COVID-19 pandemic.

Market Segmentation:
AI in Telecommunication Market, By Technology
• Machine Learning and Deep Learning
• Natural Language Processing

AI in Telecommunication Market, By Application
• Customer Analytics
• Network Security
• Network Optimization
• Self-Diagnostics
• Virtual Assistance
• Others

AI in Telecommunication Market, By Component
Solutions
• Software Tools
• Platforms
Services
• Professional Services
• Managed Services

AI in Telecommunication Market, By Deployment
• Cloud
• On-Premises

Nick Pat
nForming Solutions
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This release was published on openPR.