BrandBastion launches AI platform to help social media marketers manage comments faster

The new platform promises to be the fastest way to manage conversations by automating moderation, tracking negativity peaks, measuring sentiment, and even identifying which comments need a reply

Traditionally, managing social media comments has been a very resource and time-consuming task, especially for brands receiving hundreds of conversations across multiple platforms. In response, BrandBastion has recently launched BrandBastion Lite, an AI-driven platform that automates comment moderation and sentiment analysis, enabling social media marketers to manage conversations much faster and more efficiently.
"BrandBastion Lite is a new way marketers can leverage AI. Every brand on social media can use it to streamline comment management," said Jenny Wolfram, the CEO, and founder of BrandBastion. "For the last 10 years, we have been helping some of the world's leading brands like Netflix and Uber manage their engagement by using advanced AI technology we perfected. We decided to apply that knowledge at scale and create a platform that could help every single brand, big or small, manage all of their conversations quicker with AI."
BrandBastion Lite is designed to help social media marketers struggling to manage high volumes of comments on social media platforms. It currently covers ads and organic on Facebook (including Dynamic Ads), Instagram, TikTok, YouTube, and Twitter..
The new platform uses AI to detect spam, offensive, or inappropriate comments and can hide them automatically. It also allows marketers to quickly identify which comments require a response by using Intent Recognition, and generate replies with AI in one click.
The platform also provides valuable insights into content performance, sentiment across paid campaigns and posts, and customized filtering options as it automatically analyzes sentiment in 109 languages.
With BrandBastion Lite, social media marketers can streamline their comment management and focus on building strong relationships with their audiences. BrandBastion Lite is available now, with pricing starting at $89 per month, and most plans include unlimited users.

Name of Press Contact: Sandra Figueiredo
Email: sandra.figueiredo@brandbastion.com
Address: Yrjönkatu 11, 00100 Helsinki, Finland

BrandBastion is a leading provider of AI-driven community management solutions. Their mission is to help brands have better conversations with their audience, and the company has developed advanced technology that scales to meet the needs of any brand. It counts over 10 years of experience managing comments for 1,000 accounts, including some of the world's largest brands, including Netflix, Uber, RedBull, NARS, and Mango.
BrandBastion offers fully managed services that work 24/7/365 with AI + accuracy expertise to manage comments on behalf of their clients. They have also recently launched BrandBastion Lite, a self-service platform that streamlines comment management for social media marketers.
BrandBastion has been recognized globally and won awards such as the Brand Protection Specialist, Best Use of Conversational AI (AI & Machine Learning Awards), and Conversational Innovation Award (Martech Breakthrough Awards)

This release was published on openPR.